iPhone5 bluetooth not working

Bluetooth in iPhone 5 is not working. It is not recognizing the bluetooth devices even though its turned on.

iPhone 5, iOS 6

Posted on Sep 21, 2012 7:04 PM

Reply
605 replies

Nov 28, 2012 7:50 AM in response to RobertBrinkman

Well I stand corrected. However, this is still not the typical bluetooth connection people seek to pair with a computer. Most people would like to be able to connect via bluetooth to a computer to transfer files or browse their device.


Regardless, I was able to pair my iPhone with both my iMac and MBP and set up a personal area network ("personal hotspot"). Check your network settings on your computer. I did have to turn off the wi-fi on my phone, and reset the **** thing. Turn off wi-fi on my computers... it was a hazzle. Again, I think this has to do with the way iOS filters and looks for connections pointing to software issues and not hardware.


Seriously though, why bother with this. Use the wi-fi or USB cable.

Dec 4, 2012 7:49 AM in response to praveenkay

Apple support Problem report : 378492825


I paired my plantronics Explorer 395 to my Iphone 5, it works fine once until I switch the plantronics off. When I switch back on, it does not re-connect again to the Iphone. I can see the plantronics in the Bluetooth list, but it's not connected. To connect it again, I have to "forget the plantronics" and pair it again...manually...


I tried with another Iphone 5 : same issue.


I paired it with another Iphone (Iphone 4), it reconnects fine.


I tried with another bluetooth device (Ilink Audio transmitter) : same issue.


I did all possible kind of tests (asked by Apple support hotline) : complete Iphone reset...always same issue.


It seems I am not the only one in that case :

http://store.apple.com/us/reviews/H2519VC/A/plantronics-explorer-395-bluetooth-h eadset


All that findings lead to the idea that the Iphone 5 has somehow a bluetooth compatibilty issue. But Apple Support has no proposal for that : neither offering a compatible bluetooth headset nor committing on the fact that issue will be covered in next SW/HW release.


This is absolutely offending your customer. But Apple support is clearly and consciously taking full responsibility.


So, If someone has the same issue (and some time to loose) you can call Apple Support and tell my problem report N° : 378492825. I Guess when they reach 1 million angry customer, the will correct it...or not..

Dec 4, 2012 11:50 AM in response to praveenkay

Problem following, I passed with 4s on 5, I restored contents from iCloud

and pared them with my Mazda CX-5 stock bluetooth



- now at an entering call phone lifts a tube but is audible nothing, neither me nor calling.

When switching at this moment on phone a sound source, back on phone (the sound is) and back on the car - the sound appeared.



I reset the phone settings to default, I reset to default all bluetooth in the car, changes nothing.

When I reset all contents and settings on phone to factory defaults - the sound appeared.



I Try Settings > General > Accessibility > Incoming Calls - and nothing change.



What to do I don't know...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone5 bluetooth not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.