iPhone5 bluetooth not working

Bluetooth in iPhone 5 is not working. It is not recognizing the bluetooth devices even though its turned on.

iPhone 5, iOS 6

Posted on Sep 21, 2012 7:04 PM

Reply
605 replies

Sep 25, 2012 3:25 AM in response to praveenkay

My experience is that the ip5 Bluetooth successfully connects with Holden vehicles (I use numerous of the same type of vehicle at work). Audio streaming and Siri commands all ok. When you make a phone call, however, the call rings and connects ... But then silence. I can't hear the caller and they can't hear me. If I swap to phone speaker I can hear the call and then, strangely, if I swap back to vehicle bt, all is fine. This only occurs for outgoing calls. Occurs in multiple vehicles and vehicles work fine with other phones.

Sep 25, 2012 9:18 AM in response to praveenkay

I kind of found a solution with the Bluetooth problems with my Pioneer AVIC unit and the IPhone5


If i turn off LTE everything works fine.

I can hear people normally and have no issues with the volume going up and down or cutting out.


If i turn back on LTE then i have the same problems with trying to hear people and volume issues

However they can hear me fine.


This happens even in areas where there is no LTE service.


Tried pairing with the Jabra hands free in my wifes car and have the same issues.


So for now if i want to use Bluetooth i have to leave LTE turned off.

Sep 25, 2012 9:52 AM in response to praveenkay

I am having the same problem with my iphone 5 not discovering my bluetooth devices. I upgraded to ios 6 on my iphone 4 and my ipad 3 and bluetooth was working on my jawbone jambox and my logitech keyboard. Now my iphone 5 cannot find my jambox or my logitech keyboard. I talked to my friend who has a jambox and got the new iphone 5 and he has no problem connecting to his jambox. I called apple care and they suggested updating to the latest jambox softwear which I did and my iphone 5 is still not able to find any bluetooth devices. I have tried everything I have seen on these threads and through internet searches and unfortunately nothing is working. Bluetooth just isn't working on my iphone 5.

Sep 25, 2012 11:36 AM in response to IEWIEW

Hi guys,


I don't know if this will help anyone but i managed to work out what was causing the issue on my Ford Fiesta.


Because I'd upgraded the phone and it copied all my settings from my old iphone 4S (including the name) to the iphone 5 it seems the car was getting confused and it was the issue, not the phone.


I managed to resolve it by totally clearing the car sterio's memory of all paired phones and then tried re-pairing the Iphone 5.


Now it works totally fine, as my 4s used to and just connects as soon as i get in the car.


Im assuming the bluetooth memory gets confused because the name is exactly the same however the serial is different.


Hopefully this will resolve some of your issues. I'd refer to the sterio manual for how to wipe the paired devices memory.


Josh

Sep 25, 2012 3:44 PM in response to Jdoodle

Tried deleting the old connection from the phone and the headunit, reset the network settings, rebooted the phone and headunit and still it will not recognize stereo controls and will not show song data. Went into the bluetooth settings on the headunit and it does show A2DP as the streaming protocol so why it isnt doing any of the things A2DP is supposed to be used for, I cant figure out.


A trick I found to get my DNX6190HD to connect to the phone is you have to click pair on the phone THEN the headunit, if you do it the other way around it will fail every time.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone5 bluetooth not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.