iphone4s will not turn off

This is probably a stupid question, but why do you have to have it turn off? If you are going to have an iphone problem, that would be a good one to have. It sounds like your top button on your phone is probably going bad. Does it still cause your screen to go dark when hitting it once?

Had the same issue. It got resovled when I did following steps: -

1. Connect you iPhone via charging cable to your laptop.

2. Now try to power off the phone (with the cable connected). It will power off completely and will not restart.

3. In the Power off mode remove the cable from the phone.

4. Now Power On the iPhone.

5. Now try to power off again without connecting to the cable. It should stay powerd off and should not restart.

Let me know if this works for you. Seems like a hardware software bug which gets reset by the above method..

That did not work for me. The phone powers down when plugged in to the computer, but when I unplug it, it powers right back on, on it's own. It will not stay off.

i did try this method and it worked until i restarted my iphone and tried to turn off again!

my dot beneath the charger pin is white (not gotten wet).

Sounds like to me you are in "I got my iphone wet denial" haha...

Anyway, I had this problem once. My wife ended up putting a pair of pants in the washer that had my phone in it! Amazingly after i figured out where it was I found it was on. I tried to to turn it off but it just wouldn't stay off. I immediately went in settings to turn on airplane mode so I didn't receive any calls..

Since I don't have the replacement plan I kept the phone. My wife told me about a trick with rice (yes, rice. regular cooking rice) where you put your phone, or any electronic device for that matter in it and let it sit for about 24hrs. That will remove any water, or condensation from the internals of the device.

So, being the skeptic that I am I laughed and said "whatever".. Put my iphone in a sandwich bag, filled up the the bag about halfway with rice and let it sit over night.

Next morning phone turns off, stays off and problem resolved. My wife of course had to rub it in my face that it did work!

May, or may not work for you, hope it does.

Good luck.

Well, Boxer Boss, it DID work for me! I guess perhaps I was in "I-didn't-get-it-wet" denial. I knew about putting the phone in rice if it gets wet. But, I didn't think that was the problem. Thank you so much for posting! And thank your wife too!

Lisa

Your welcome! Good to hear that worked. Im in no way an iphone expert but I do work with electronics by trade. The way the iphone is so compact and internal motherboard is covered condensation can get trapped and linger in there for a while. That would easily cause circuits to short out and play havoc with many things!

hey!! it worked 🙂 thanks @shilpinm

Hello Hedel

I am glad it worked but I believe this is not a permanant solution. The problem kept comming back to me and I ended up taking appointments with the Genius Bar who diagnoised my phone with their tools and gave me a replacement. I would recommend making an appointment if it comes back.

wow... that's crazy... good to know... thanks 🙂

Well, I did try various solutions: the rice (assuming that it was wet) & the method suggested by another user. Both worked temporarily. I did go to an Apple store. They hooked it up to a hardware diagnostic tool and I was told that the hardware was fine and that it must be a software problem. The young Apple employee did a restore, handed me my phone and said to add my apps back a few at a time to determine which one was causing the problem. I walked out of the store, turned off the phone, and GUESS WHAT?! The restore did NOT fix this problem! I marched back into the store and was handed a new phone! Not sure what was wrong with the phone, but since it has been less than a year, it was still under warranty- I had it less than a year. It's a mystery: had it gotten wet, then dried out? I have my new phone, problem solved!