Iphone 5 volume too low

I just got my Iphone 5 today, and all is amazing except that when I talk on the phone withouth headsets the volume is low and I have it to the max! When I use it with the headsets however, is great. Any advice? Should I take it to the store to get it replaced? Or should I just do a factory reset?


Thanks

iPhone 5, iOS 6

Posted on Sep 21, 2012 7:49 PM

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42 replies

Sep 23, 2012 3:29 AM in response to toxedo78

Im having the SAME problem! : https://discussions.apple.com/thread/4338722?answerId=19707523022#19707523022

Ive restored/backed up my phone, reset all settings, tried everything possible and nothing is working. Only solution is to take it back to my carrier as i am within the 7 days of purchase and getting a replacement, however this will take a very long time, 4 weeks minimum i was told due to the high demand!! They then suggested to go straight to apple instead as this may able me to receive a new iPhone 5 quicker, phoned them and they said no, go to your carrier as that is where you bought the phone from originally!

Very unimpressed with this current fault, just good to know im not the only one!!

Oct 11, 2012 1:06 AM in response to toxedo78

I have the exact same problem, volume is way to low and pointless for some situations, I have several friends at work who have the problem to, seems that its an entirely product wide issue, I called Apple and they are sending me a replacement one but I am not confident that the issue will be resolved, I also have small scratches on the edges which were there when it arrived, its just not a great product which is a shame as I am an apple devote.


What really gets me though is when I called them to get a replacement they said this was the first that they had heard of the issue, clearly they are bare faced liers or they don't talk to one another or indeed read this site

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Iphone 5 volume too low

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