I did the International change to British English and back, first. May have made a slight difference in volume, but not drastic. Turning on the hearing aid support made a big difference. Just like one of the previous posters mentioned, go to Settings > Accessibility > Hearing Aids. When presented with the Blue Tooth dialog window, click CANCEL. Then turn on "hearing aid mode". The volume increase/improvement was significant. Thanks for the tip. (It is a shame that you have to do this to make the speaker volume max what it should be.)
I've had the iPhone 5 for almost a year now and I HAD the same problem.
This fixed it for me:
Before I had iPhone 5 I had iPhone 3GS. When I got the new phone I backed up everything from 3GS and set up the new phone from that backup, all contacts, messages and that. I got the problem from the start; low volume from the headphone socket. The speaker volume was not affected. I read it somewhere that when you "restore from backup" from 3GS (might happen on other types, don't know) the iPhone 5 got a problem with the volume.
So the fix was to set the phone up "AS A NEW PHONE". I backed up the contacts on 3GS to iCloud and imported photos etc. to my macbook so I wouldn't lose them. Restored everything with no problem to the new phone. There was a DRASTIC difference in the headphone socket volume. Haven't had the problem since.
UPDATE: Sorry, I must have misunderstood the problem. My problem was vice versa to yours. Anyway... If people have problem with the headphone socket volume, this might help...
Message was edited by: BinniB
Currently Being ModeratedOct 14, 2013 1:57 AM (in response to bluesapphie)
I did a small hunt in settings before finding you, bluesappie. Yup - it was the film. Soooooo stupid. I'm very grateful. Hope Apple support now know to ask about this for those who don't make it to this page