Previous 1 2 3 Next 31 Replies Latest reply: Nov 12, 2013 4:54 PM by hf-oz
frc393 Level 1 Level 1 (0 points)

Hello everyone. I hope most of you got gmail setup on your iphone 5 because I can't get mine to work. Ijust upgraded from iphone 4. I had gmail setup on it and it worked as of noon sept 21 2012. I then activated my iphone 5 and went thru the process of setting it to my style. Now I have been having a difficult time setting up gmail. iCloud mail works fine but my gmail isn't. I have tried imap setting, pop, fetch off etc...


also my google authenticator seems not to be compatible with ios6 at least it's my impression. Someone or all of you help me with this.

iPhone 5, iOS 6, gmail wont connect
  • george35 Level 1 Level 1 (0 points)

    I hae the same issue. Tried accessing gmail through safari, gmail app, mail setup and can't go through authentication. I have no problems accessing my gmail account from other phones/laptops.

  • frc393 Level 1 Level 1 (0 points)

    I fixed it. You need to log in to gmail from the web and disable your step two verification. Once I did that I set up gmail and it works on my iphone 5 now. FYI... the google authenticator app wont display codes on my iphone.

  • george35 Level 1 Level 1 (0 points)

    In my case the problem was not related to the two-step verification, the cellular network provider was overwhelmed with new iphones getting activated and the problem was with the network.


    Everything works fine now.

  • Aman iPhone 4S Level 1 Level 1 (0 points)

    I am facing the exact problem in iPhone 4S. Appealing for a solution if anyone can adhere to my below linked problem:



  • Patrick Mulry Level 1 Level 1 (5 points)

    I wonder if this is a result of the Google-Apple divorce. Why must the kids suffer?


    I'm sure that Google will come up with a workaround and we can turn 2-step back on soon.

  • PWKnox Level 1 Level 1 (0 points)

    Yes! You are no alone. I can't get my work email through Exchange or my GMail thru the Apple Mail app. It just scans, saying Checking For Mail, but it keeps spinning and never loads or sends any mail. It's a huge problem. I've downloaded the GMail app as a workaround for now, but I can't deal without real Mail app integration.


    Are we the only three having this problem with their iPhone 5? It seems like an Apple problem, not a Gmail problem since my Outlook mail can't come in either.

  • Jarndyce Level 1 Level 1 (10 points)

    There are currentlyissues with gmail IMAP on all mobile devices. It's not just an iOS issue, and it's not just iOS6.

    It's documented on the gmail help pages:



    "We are aware of an issue where users are receiving an error that '"" is not responding' when using IMAP on their computers, mobile devices, or tablets. We are currently working on resolving this issue.

    In the meantime, you can sign in to Gmail through a web browser. For Android and iOS users, you can also download the Gmail application in the interim."


    Mine works on my iPad, but not iPhone, even though settings are identical.


    Hope it's resolved soon.

  • pacekm Level 1 Level 1 (0 points)

    The iphone is not compatible with gmail's 2-step authentication process.  You DO NOT need to turn it off, there is a section titled "Application Specific Passwords" under Account>Security in your google settings.


    You go in there and have it generate a one time password, you use this generated password to put in the password field when setting up your gmail account on the iphone instead of your normal password associated with your gmail account. 


    This is a "work around" for applications that do not support the 2-step authentication process, without turning the added security off.


    Hope this helps!

  • PWKnox Level 1 Level 1 (0 points)

    My issue is not with the two step verification process. I have generated app specific passwords and entered them, everything turns up with check marks but no mail comes in. The darnest thing.

  • appleaday3k Level 1 Level 1 (0 points)

    for google authenticator it seems the iphone app is not working properly on iOS6.  Here is the sumitted bug list from google:



    they have not responded yet

  • Vinny Vegaz Level 1 Level 1 (0 points)

    Turned off 2-Step &

  • xyzzyva Level 1 Level 1 (0 points)

    Strangely, this problem occurs for me only when using cellular data, not when on wifi.  It's been like this since I got the phone at launch.  I do not have two-step authentication turned on.

  • xyzzyva Level 1 Level 1 (0 points)

    I've finally fixed it:


    Many of the reports I've found while trying to fix this problem mention problems with two-step verification.  Since I didn't use two-step verification, I had been ignoring fixes for it.  In desperation, I finally tried turning two-step on on my Google account, then using it to generate a device-specific password for my iPhone.  I entered that in the Mail settings and voilà!

  • robertafromtrieste Level 1 Level 1 (0 points)

    I had the same problem, couldn't manage to setup gmail con iphone 5. It didn't work even by deleting the account. Finally I went online, activated the two-step verification and it worked immediately. Thanks

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