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gmail wont setup on iphone 5

Hello everyone. I hope most of you got gmail setup on your iphone 5 because I can't get mine to work. Ijust upgraded from iphone 4. I had gmail setup on it and it worked as of noon sept 21 2012. I then activated my iphone 5 and went thru the process of setting it to my style. Now I have been having a difficult time setting up gmail. iCloud mail works fine but my gmail isn't. I have tried imap setting, pop, fetch off etc...


also my google authenticator seems not to be compatible with ios6 at least it's my impression. Someone or all of you help me with this.

iPhone 5, iOS 6, gmail wont connect

Posted on Sep 21, 2012 9:03 PM

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31 replies

Sep 25, 2012 2:47 PM in response to frc393

Yes! You are no alone. I can't get my work email through Exchange or my GMail thru the Apple Mail app. It just scans, saying Checking For Mail, but it keeps spinning and never loads or sends any mail. It's a huge problem. I've downloaded the GMail app as a workaround for now, but I can't deal without real Mail app integration.


Are we the only three having this problem with their iPhone 5? It seems like an Apple problem, not a Gmail problem since my Outlook mail can't come in either.

Sep 25, 2012 2:57 PM in response to PWKnox

There are currentlyissues with gmail IMAP on all mobile devices. It's not just an iOS issue, and it's not just iOS6.

It's documented on the gmail help pages:


http://support.google.com/mail/bin/static.py?hl=en&page=known_issues.cs


"We are aware of an issue where users are receiving an error that '"imap.gmail.com" is not responding' when using IMAP on their computers, mobile devices, or tablets. We are currently working on resolving this issue.

In the meantime, you can sign in to Gmail through a web browser. For Android and iOS users, you can also download the Gmail application in the interim."


Mine works on my iPad, but not iPhone, even though settings are identical.


Hope it's resolved soon.

Sep 25, 2012 5:19 PM in response to frc393

The iphone is not compatible with gmail's 2-step authentication process. You DO NOT need to turn it off, there is a section titled "Application Specific Passwords" under Account>Security in your google settings.


You go in there and have it generate a one time password, you use this generated password to put in the password field when setting up your gmail account on the iphone instead of your normal password associated with your gmail account.


This is a "work around" for applications that do not support the 2-step authentication process, without turning the added security off.


Hope this helps!

Oct 10, 2012 9:04 PM in response to xyzzyva

I've finally fixed it:


Many of the reports I've found while trying to fix this problem mention problems with two-step verification. Since I didn't use two-step verification, I had been ignoring fixes for it. In desperation, I finally tried turning two-step on on my Google account, then using it to generate a device-specific password for my iPhone. I entered that in the Mail settings and voilà!

gmail wont setup on iphone 5

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