Previous 1 57 58 59 60 61 Next 1,648 Replies Latest reply: Jan 12, 2016 10:42 PM by Allison4k Go to original post Branched to a new discussion.
  • ski4 Level 1 (0 points)

    well i finally was told by apple care to basically give up on my phone and swap it

    he made me a genius appt.


    what a disaster that was.  the genius doubted all the work me and the apple care tech did.

    he was the most snobish genius i have ever dealt with.

    he tried to tell my my phone was fine and my charger was bad.

    he told me my phone had been on stand by for over 14 hours and it looked ok.

    when it clearly said it was on 5 hours of stand by since the last full charge.


    i was mad as could be. 

    he did finally swap the phone


    ;im happy to say i was at learly 6 hours of stand buy and over an hour of use with 88% charge left.


    the new phone never got hot like the old one.


    perhaps this is a hard ware malfunction???

    it's only be one evening though.

    lets see how it goes tomorrow


    props to my apple care support tech darren!!

  • stevebez Level 1 (0 points)

    Was wondering has any one got Diagnostics & Usage set to Automatically send?


    I got mine set to off and my battery is pretty decent.

  • seanlee Level 1 (0 points)



    Just wondering on whats everyones call time? I'm pretty sure it adds with the usage but just wondering in that usage how much time was spent on calls?


    I can only get around the 6hr mark on 64gb i5 but in that, my call time is usually 1.5hrs - 2hrs of call time... the rest is just texting, browsing etc...

  • seanlee Level 1 (0 points)

    BTW, i've done everyhing, from battery conditioning, icloud off, lte off, most locations services off, minimal notifications, brightness under 50%, dfu restore also restore as new and exchange... i'm on my 5th phone i think... lost count!

  • doobias123 Level 1 (10 points)

    I had the iphone 5  - 16gb for about two weeks but had to return it due to a bad HOME button.  The battery did not drain so fast on that one, nothing noticeable with light to heavy usage.  I am thinking perhaps it is the 32g or higher models?  NOt sure.  Do most of the folks with the complaints have the 32gig or higher?  I also do not notice any improvmenet with the new IOS 6.0.1 update.


    It is funny, when on 100%, it will not drop down to 99 for the longest time, and same with 1%, will not turn off for the longest time.  Sort of like getting the gas reading in a car, LOL.  But once it gets to the 99, down it goes. 


    Ok, let see what happens Next

  • Deepspringer Level 1 (0 points)

    SteveBez: Thanks for your suggestion about turning off automatic Diagnostic & Usage reporting in Settings->General->About for the iPhone 5. That may be a key factor indeed.


    Yesterday I was averaging 4% battery usage per hour with moderate usage of phoning, surfing, email, music listening, etc.  Just before hitting the sack, I shut the phone completely off and still had about 50% of charge left. This morning first thing, I turned the phone on, and the available charge still was 50%.  But I soon noticed that the charge was decreasing at an alarming rate - the old 10% per hour rate that I had before updating to 6.0.1. Weird! Then I turned off auto Diagnostic & Usage reporting, and looked at the Diagnostic & Usage Data that had been reported.  I saw that a report had gone out to Apple as soon as I turned the iPhone on - maybe that was responsible for the initial heavy burn of battery charge today.


    Now I'm back to under 4% per hour battery usage for the past 4 hours, with light use of iPhone functions.

  • Deepspringer Level 1 (0 points)

    My iPhone 5 is about to be recharged 39 1/2 hours after I was last required to charge it. (Note: this counts downtime while I was sleeping at night.)


    As mentioned earlier, before downloading iOS update 6.0.1 (10A525) my 32 bit iPhone 5 was consuming about 10-12% of charge per hour. And after updating the iOS software, battery usage dropped to 4% per hour - until this morning, when for the first hour it jumped back to 10% usage per hour. I then turned off automatic Diagnostic & Usage reporting, and my battery usage dropped back to the 4% per hour rate.  So for me, this combination of steps seems to be the cure for excessive battery charge consumption:


    1. Download iOS update 6.0.1 (10A525)

        via: Settings->General->Software Update


    2. Turn off automatic Diagnostic & Usage reporting

        via: Settings->General->About->Diagnostics & Usage


    Hopefully these two steps will work for others also, to solve the battery drain problem.


    Message was edited by: Deepspringer

  • stradyfg Level 1 (10 points)

    battery is a BIG PROBLEM!!!

    all notifications off, lte off, 15min conversation after 5 hrs battery at 34%

    I'm going to Genius asap!

  • Deepspringer Level 1 (0 points)

    Stradyfg: for me, this combination of steps seems to be the cure for excessive iPhone 5 battery charge consumption:


    1. Download iOS update 6.0.1 (10A525)

        via: Settings->General->Software Update


    2. Turn off automatic Diagnostic & Usage reporting

        via: Settings->General->About->Diagnostics & Usage


    Apparently, automatic Diagnostic & Usage reporting to Apple by the iPhone 5 causes a HUGE drain on battery power. It makes sense that it would - if the iPhone is continously logging what it is doing and then periodically grabs wifi or 4G to send these lengthy activity logs to Apple, a lot of battery charge is likely to be consumed.


    Having done the two steps above a couple of days ago, today I am at 8 hours since my last battery charge and have 76% left, with moderate use of various functions, playing music almost all the time over the iPhone speaker, and nothing else turned off in addition to #2 above.


    Prior to taking the above steps, I was getting about 5 hours usage per charge, and am now getting about 20 hours per charge.


    Have you taken the above steps already and yet are still experiencing high battery charge consumption?

  • stradyfg Level 1 (10 points)

    thanks but... I already have the latest iOS and Diagnostic is disabled, other suggestions?

    I noticed also that the "battery usage" is not showing both data (displays only "-"), and for sure I charged it for a whole night more than once since I bought it two weeks ago.

  • Deepspringer Level 1 (0 points)

    Stradyfg: you probably have already done this, but have you gone to Settings->General->Usage to turn on the Battery Percentage display? Helps to better track battery burn, though won't affect it.


    One thing I've noticed is that battery charge burn seems to be more intense for the first hour after I turn my phone on in the morning - approaching 10% for that first hour, then settles down to about 4% per hour with light to moderate activity.


    It is really odd that what works on one iPhone 5 to control battery burn sometimes doesn't seem to work on other units. Weird. Let us know what the Apple "genius" has to say.

  • Deepspringer Level 1 (0 points)

    Here is what my iPhone 5 battery usage report shows this afternoon, after having made the changes that I explained in an earlier post:



    So the phone has been on for about 19 hours since last charged, most of that time in standby. Notice at the top of the screen that I still have 58% of the battery charge remaining.

  • Deepspringer Level 1 (0 points)

    Stratyfg: please take a look at my current batt usage report, posted on the blog.

  • Vinnie G. Level 1 (0 points)

    I was at a conference last week and my phone worked flawlessly. After spending the day checking mail and using apps, in and out of hot spots, I would consistently have 60-70% battery life when I got back to my room. This week I barely got through four hours before my battery was completely drained. The other thing I've noticed is my phone seemed unusually hot!


    Then it dawned on me; my kid was using my phone Monday monring before school. I went in and checked, and sure enough there were a TON of game apps open (in memory). I closed all the apps except the basic ones (mail, phone, message, etc.). Now my phone does not feel hot and the battery seems to be holding up.


    Could it be that some apps have memory leaks or are basically resource hogs and cause batteries to drain faster than normal?

  • Igotsoul4u Level 1 (5 points)

    I swapped out my AT&T white 32gb iPhone for a black 32gb and my battery seems to be much better.  I also did not update to 6.0.1 to see what happened.  I am hesitant to update but am curious to see if the battery issues crop up again.  On my old iPhone 5 I was gettting 5.5 hours max usage.  The new one is at 7 hours and 5% battery left.  So far so good

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