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iPhone 5 lte signal/reception problem

I picked up my Verizon iPhone 5 today. When it's on 3G ill have full signal (5 bars) and the Internet works great. When I go into settings & change to LTE my signal will drop down to 2 bars. And this consistently happens in different cities. Why is this? Does anyone else notice this on their iphone 5? I tried resetting and turning the phone off and on and still same problem. It even goes as bad as 1 bar of reception on lte.


Thanks

iPhone 5, iOS 6

Posted on Sep 21, 2012 10:22 PM

Reply
612 replies

Oct 29, 2012 10:49 AM in response to omsterathome

Update Montreal, Quebec (Laval-South shore)


Ok in my area, very difficult to get a good LTE signal. For the south shore I get a corridor from Champlain Bridge to the Metro/subway but speeds are not that good

12.44 mbps /2.93 mbps /39ms /Lat 45.4733/Long -73.5424 and the best speed was 16.10/22.09 Lat 45.5293/Long-73.5125

Basically if I go outside the corridor it’s 3G.


For Montreal downtown, I was at Rush concert recently (18oct) and Crescent street no LTE, even Bell center no LTE (probably because I was inside building ? )


And Laval (St-Dorothee) to Boisbrian was spotty at best… LTE when I was on highway 15 but that’s about it…..


I spoke twice to Bell Mobility tech via 611 and I was told to shut off LTE and stick with 3G (I was not a happy camper with that answer)

I called Bell and made a complaint to customer service which was escalated to VP group and I was answered within 48 hours and they suggested to open a permanent ticket with tech support to monitor my situation or to replace nano-sim to see if situation improves.... :/

Lastly I went to my Bell store and asked for new nano-sim... I was told (it’s 25$) ….then they said network was not really everywhere and eventually it will get upgraded ........


Finally been reading this forum, Telus forum and Rogers forum…we all have the same problem…..guess I will wait for IOS 6.01 to see if they patch something ….

Nov 2, 2012 9:41 AM in response to Nunio

I have noticed a little less "o" with 6.0.1, but also noticed the same poor stuck on 3G when transitioning to a strong LTE area. I moved from a weak signal area (phone locked on 3G) to a strong LTE signal, likely from the same tower and my phone sat on 3G the whole time, never attempting to lock back to LTE. I am sure I could have forced it by toggling Airplane mode, but I was trying to see if the phone would do it on its own in a timely manner and it did not.

Nov 2, 2012 11:00 AM in response to Pete boston

I am also having network speed issues with the Verizon iPhone 5. I do not have 4G where I live but I do live near a cell site and get full bars and 3G. When I had my 4S it was fast and worked perfectly fine... Ever since upgrading to the iPhone 5 the 3G is slower....I mean exceptionally slow or does not work at all. I'm starting to believe that its not a network problem but a problem with the design of the CDMA/LTE chip in the iPhone. Apple needs to address this issue fast because my phone hardly works and is leaking data and running up my bill in the process.

Nov 2, 2012 11:16 AM in response to Pete boston

I've seen slight improvements since the update. One glaring thing that's better is when the phone switches from WiFi to cellular when you're moving away. For example, when I walk the dog, I have to wait until I'm a quarter mile away before it finally stops trying to access my WiFi (and the connection is so poor 100 feet away that the internet is unusable until it switches or I switch it off manually). Now, it gives up and switches a lot faster - maybe within a few hundred feet. I can't say I've seen any increase in signal strength. I'll need a few more days of testing to determine whether it's any more efficient at switching between LTE and 4G.

Nov 2, 2012 3:41 PM in response to omsterathome

Update didnt do anything for me, but I was able to ask a co-worker who just got an ATT iphone5 if I can do a speedtest, and now I truly regret having switched from ATT to Verizon. I was getting 0,65mb DL while he was getting 11.86mb on his phone. He had 4 bars of lte, I had 2 bars which then soon after doing the speed test switched to 3g then O, 😟


Im going to switch back to ATT and try to get the etf waived for no lte service.

Nov 3, 2012 6:02 AM in response to Pete boston

Finally received my VZW 16gb iPhone 5 yesterday. It came with Verizon 13.3 out of the box and I immediately put iOS 6.0.1 on. So far I've been holding a consistent LTE signal. I've only dropped to 3G at my house which is in cell problem area for most carriers (I've had all of the 4 major ones). I've done a handful of speed tests on LTE and have seen 8.5 to 15 Mbps down and 2.9 to 10.4 up. So far, so good.

iPhone 5 lte signal/reception problem

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