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My iPhone 5 will not turn on

My iPhone 5 was working perfectly yesterday. Then I wake up this morning and it is completely dead. I have tried to charge it. I have tired plugging it into iTunes. But it will not come on. It was fully charged last night. Nothing happened to it over night and the only thing I have done with it is sync it to itunes and send some tweets and texts since I got it.

What can I do?!?!

PLEASE HELP?!?!

iOS 6

Posted on Sep 22, 2012 12:25 AM

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Posted on Sep 22, 2012 1:57 AM

Just happened to me, exactly as you described and I was panicking! Just tried a hard restart (hold down centre button and lock button) and it's come back on. Phew!!

110 replies

Nov 10, 2012 3:20 AM in response to oscarforest1

The same thing happened me just this morning. The phone was on last night by the side of the bed, I woke up this morning and it was dead. I thought the battery must have gone flat so I plugged it in to charge it. I left it for about 10 minutes before attempting to turn it on. I could not get it to do anything so I looked on here for the possibility of some advice. I tried the hard restart and it worked!!!!


Thanks for the advice but it doesn't fill me with confidence that it will not happen again.


Do you think it is a hardware or software problem (iOS 6) ?


I have heard of people having problems with the white iPhone 5, that is the one I have 32g


Up until now I have been very happy with it, it is my first ever iPhone.


I will keep my eye on this forum.

Nov 17, 2012 7:00 PM in response to oscarforest1

I'm noticing everyone has charged their iphone recently before it dies. I charged my phone to 100% around 5 pm. I text someone around 7:30 pm. I checked to see if I missed the response around 8 pm. My phone was dead. I thought maybe I had it on hotspot and it drained. So I plugged it in and tried to turn it on by holding power and home key for 3 sec. It did nothing.

I came on here and saw the hard reset. Holding the home key then power. Wha la. Yay! Ty guys.


I hope apple resolves this issue soon. :(


Oh I have the iPhone 5, 16g. I got it about 2 weeks ago.

Dec 28, 2012 8:43 AM in response to jzaw

Keep trying Jzaw and plug it in as well. Not sure if it really helps or not, but will help if your phone is dead. The first time this happened to me my phone was dead, subsequent times it has not been.

I was just thinking yesterday I hadn't seen this issue for a month and maybe one of the IOS updates has fixed it..... NOT. This morning my phone acted dead.. Would not respond to on/off switch or menu button.

I tried hard reset a few times. Finally plugged it in, and after what seemed like 20 seconds of hard reset while plugged in the apple came back and it finally started. Something is wrong. I had 74% charge when it finally came back. Like I said, not sure if plugging in has anything to do with it other than maybe if the battery is dead. I suspect my phone would have come back if i just waited on reset longer.


Apple, how about a fix??




Terri

My iPhone 5 will not turn on

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