Getting MIME attachments in emails

I have an iMac and am having a problem with the Mail program. Any message I get from any ebay member comes as a MIME attachment instead of the text being in the body of the email. This includes replies from ebay support. I can view the emails thru ebay's "my messages" fine but the same messages are MIME attachments in the Mail program. Any other emails from non-ebay users I get are fine. This has only started happening in the last few weeks or so.
I don't see anything in the Mail preferences having to do with MIME.
Any help would be appreciated.


Mac OS X (10.4.6)

Posted on Apr 5, 2006 7:40 PM

Reply
15 replies

Apr 8, 2006 8:55 AM in response to jcmac431

Three types of encoding are routinely used to send attached files via e-mail: MIME, UUencode, and BinHex.

The Mail.app uses MIME 1.0 to encode and decode message attachments which is the internet standard.

Since this is a problem with messages received from eBay members or from eBay support only, I wonder if the encoding method used by eBay has changed in the past few weeks since when receiving a MIME attachment that is not decoded properly indicates the sender is not using a encoder that is MIME compliant.

Apr 11, 2006 1:00 PM in response to jcmac431

The most common reason Mail says a file that comes as an attachment is MIME, is when the file type is not known. Most attachments are normally sent as MIME Version 1.0, but this is not seen when the file type is clearly known.

This failure to recognize file type can happen when there is neither an extension nor any metadata to tell OSX the file type. If you know the file type, you can sometimes save the attachment, and rename it to include the correct extension.

It can also happen when a mail server or an over zealous anti-virus program alters the attachment, causing its file type to no longer be recognized. Has your ISP or mail server provider recently added any SPAM screening, or have you installed any AV software?

And it can also happen for the reasons Allan enumerated.

More info, please.

Ernie

Apr 12, 2006 7:39 PM in response to Ernie Stamper

Ernie,
Just to clarify (hopefully), the emails that I am receiving with MIME attachments were not originally sent with an attachment. I have questioned those who have sent the emails and they verified that they did NOT attach any documents to the email only typed the message in the email itself. However when receiving the email in the Apple Mail program the text is now in a mime attachment not in the body of the email. Somewhere along the way, the email is getting an attachment. It has NOT always been that way so I am not sure what happened to cause this. I may try and use another mail program instead (although I do like apple's mail program) and see if there is a difference.
I can check with my ISP (RCN) and see if they added any SPAM screening although it seems strange it would only be on a emails coming from one place (ebay).
Thanks for your response.
Jane

Apr 14, 2006 6:47 PM in response to Ernie Stamper

I also have RCN as my ISP!
And it is for me, exactly as Jane described!

In response to Ernie, if I change the mime attachment to "Raw Source", I can see the [basic] text of the message - interlaced with a lot of "stuff" that I don't need or want to see [like routing info, and content type, some meaningless numbers and symbols, etc.].

There is no option [past this point] to view the message as "Plain Text".

So what's the problem? Is it with RCN?
If so - how would it even be possible to get them to do anything about this?

Very frustrating! ;- (

Apr 14, 2006 7:21 PM in response to Royce Walthrop

Royce,

With the message open in original content, click on Message in the Menubar, and then choose Send Again. Tell me what the message looks like in the Compose window.

Feel free, if you have someone to ask, to have them send me the same message to analyze, and to see in coming into a different server would be any different, as I expect it will. My email address can be found by clicking on my name to the left of this post, and looking in the bio line of my Profile.

Ernie

Apr 22, 2006 12:31 PM in response to Allan Sampson

This problem can be dealt with using third-party software (freeware or shareware). One such app is "TNEF's Enough" -- see versiontracker.com.
But this is a pain in the neck. Mail is supposed to be a productivity tool, so let's not fall into the mindset trap inhabited by the Redmond, WA crowd.

The previous responses are not to the point. We don't always have the clout to force our correspondents to change what they are doing for our convenience. In some cases they don't even have control of the software that is encoding their attachments.

The real solution is to upgrade Mail to deal with the problem and get it off our backs!

G4 15 in Powerbook Mac OS X (10.4.6)

G4 15 in Powerbook Mac OS X (10.4.2)

Jul 3, 2006 10:21 AM in response to Micheal LeVine

The previous responses are to the point.

But this is a pain in the neck. Mail is supposed to be a productivity tool,
so let's not fall into the mindset trap inhabited by the Redmond, WA crowd.


It certainly is a pain in the neck and the problem is caused entirely by the Redmond, WA crowd.

Let's read text copied from the link I provided that you seem to have missed or ignored.

Pronounced tee-neff, and short for Transport Neutral Encapsulation Format, a proprietary format used by the Microsoft Exchange and Outlook e-mail clients when sending messages formatted as Rich Text Format (RTF).
When Microsoft Exchange thinks that it is sending a message to another Microsoft e-mail client, it extracts all the formatting information and encodes it in a special TNEF block. It then sends the message in two parts - the text message with the formatting removed and the formatting instructions in the TNEF block. On the receiving side, a Microsoft e-mail client processes the TNEF block and re-formats the message.
Unfortunately, most non-Microsoft e-mail clients cannot decipher TNEF blocks. Consequently, when you receive a TNEF-encoded message with a non-Microsoft e-mail client, the TNEF part appears as a long sequence of hexadecimal digits, either in the message itself or as an attached file (usually named WINMAIL.DAT).


How do you propose Apple upgrade Mail to handle what is a proprietary/closed format used by Microslop which is a problem for all non-Microsoft e-mail clients?

The real solution is for Microslop to use open standards and this wouldn't be a problem.

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Getting MIME attachments in emails

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