I was charged 5 times for the same app "Jurassic Park Builder " Small pack Ludia of bucks , how do I solve this problem

I was charged 5 times for the same app "Jurassic Park Builder " Small pack Ludia of bucks , how do I solve this problem ?

Thanks

iPad 2

Posted on Sep 22, 2012 7:09 AM

Reply
1 reply

Sep 24, 2012 1:38 AM in response to Ainzhalta

This is an In-App. Your children are making purchases in a game and thinking real money is play money.


iTunes Store: About In-App Purchases

http://support.apple.com/kb/HT4009

iOS: Understanding Restrictions

http://support.apple.com/kb/HT4213


After reading that, and doing the proper changes contact iTS...

iTunes Store Support

http://www.apple.com/emea/support/itunes/contact.html

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I was charged 5 times for the same app "Jurassic Park Builder " Small pack Ludia of bucks , how do I solve this problem

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