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Home sharing not showing all songs and albums

98393 Views 242 Replies Latest reply: Feb 2, 2014 1:01 AM by Griffter18 RSS Branched to a new discussion.
  • Groovecontrol Calculating status...
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    Feb 20, 2013 5:56 PM (in response to Griffter18)

    Griffter18,  I have had several problems with the movie player.   The last time I watched a movie I had to reboot the ipad 4 times.  Out of frustration,  I just stopped using the ipad for movie watching.

     

    Here's what I recall for the video player:

    - Wrong art work for the movies

    - Player will just stop and exit for no reason

    - Player will lock up, can't stop the video, need to reboot

    - Player will not finish loading from shared library

     

    Oh, my wife also stopped using her ipad for movies. We had better luck with the 8player app.

  • icerabbit Level 3 Level 3 (765 points)
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    Feb 21, 2013 10:10 AM (in response to Griffter18)

    Griffter ...

     

    Speaking of movies. I only use Home Sharing for MP3 music, but we have a Synology NAS box (running some customized linux setup) which has some converted movies on it. For playback of those video files to an Apple TV3 we use OPlayer (as other things were giving us trouble or plain old didn't work).

     

    I can't test right now if that works with Home Sharing, but I figured I'd mention it as it supports a bunch of movie formats and file systems.

     

    In our case we OPlayer on the iPad connect to a folder on the hard drive with user name & password, and stream it to the AppleTV3. Only quirk is that after starting playback of the remote file in OPlayer, music plays on the Apple TV, and you have to turn airplay mirroring on (double tap home button, swipe all the way left to brightness control, tap airplay, turn mirroring on) then video is shown remotely.

     

    Might be worth a shot if you can just play movies that way, if it connects to user > movies or some other folder.

  • frisbeejc Calculating status...
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    Mar 2, 2013 6:13 PM (in response to GTunney)

    here is what i did to make it work; i read this whole forum, along with others, but i finally got it on my windows computer.

     

    add an outbound rule for itunes in windows firewall; inbound is enable by default, but i had to create outboud manually

    sign out of home sharing in itunes

    sign out of home sharing on your idevice

    restart computer

    restart idevice

    open itunes and turn on home sharing

    sign in on idevice

    connect to shared library

     

    good luck.

  • guppy77uk Calculating status...
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    Mar 4, 2013 1:32 PM (in response to cram1234)

    Signing out on my ipad and resigning in to home sharing in settings seems to fix it. Not sure if temporary or not.

  • blametheadmin Calculating status...
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    Mar 4, 2013 4:27 PM (in response to guppy77uk)

    I really gave up on iTunes and its issues. With a combination of free Rdio, premium Spotify, Last.fm, foobar2000 and my CD collection and very happy

  • Airsculpture Level 4 Level 4 (1,320 points)
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    Mar 5, 2013 6:49 AM (in response to guppy77uk)

    It's temporary. The problem comes back after a while.

  • Stephen Schulte1 Level 1 Level 1 (10 points)
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    Mar 9, 2013 4:56 PM (in response to Airsculpture)

    I agree-- with mine too-- a temporary solution.  I have to sign-out, sign-back-in every day or even several times/day PLUS search in shared mode CRASHES the app…  Really needs attention!

     

    Bug reports everyone!

     

    Best regards,

     

     

    Steve Schulte

    Sunday 10 March 2013

  • Adrilopez Calculating status...
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    Mar 12, 2013 9:33 PM (in response to GTunney)

    Hello, I work myself the open ports on the router using the Home Sharing. hit below the instructions I found on the Apple support page.

     

    If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.

    In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.

    If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.

    For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu >System Preferences > Security > Firewall are not set to:

    • Block all incoming connections
    • Allow only essential services

    If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.

     

    Message was edited by: Adrilopez

  • Stephen Schulte1 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 13, 2013 3:36 AM (in response to Adrilopez)

    Thanks very much but I'm getting this disconnection to home share as well as the inability to search on shared files or shared music on the iPad. And I have no firewalls.

     

    Steve

    13 March 2013

  • ahill84 Calculating status...

    Also having the issue ... album cover artwork are all jumbled on iPad and iPhone.  Frustrating ...

  • q256 Calculating status...
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    Mar 19, 2013 2:53 AM (in response to GTunney)

    Just bought a shiney new iPad two weeks ago - must agree, Apple needs love here - Video ( app on iPad to play video ) connects < 75 % of the time, when it does connect never has the entire library NOR does something as simple as paid download subscriptions appear under the correct listing ( movies as tv shows, seasons split up etc ).

     

    From reading this post I must also question, does this really function ?

     

    I know in the past it did work well - so many changes over the years yet no true functional working.

  • KuniaKid Calculating status...
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    Mar 20, 2013 12:03 AM (in response to berniecmills)

    Thanks for this. Signed out of Apple ID for Home Sharing on iPhone, then signed back on. It worked for me. I was connected to iTunes at the time, though I'm not sure it had any effect. Using iPhone 4, iOS 6.1.2, Windows 7, iTunes 11.0.2.26

  • Stephen Schulte1 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 20, 2013 1:32 AM (in response to KuniaKid)

    But you will likely have to sign-out, sign-in each 24 hours or even more often…  I'll see if 6.1.3 has fixed this!

     

    Best regards,

     

     

    Steve Schulte

    Wednesday 20 March 2013

  • berniecmills Level 1 Level 1 (0 points)

    Nope. Just tested iOS 6.1.3 on iPad connected to iTunes home sharing. Music app still crashes on filtering artists. I continue to be very dissapointed.

  • Stephen Schulte1 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 20, 2013 4:11 AM (in response to berniecmills)

    I confirm --- me, too - no improvement with iOS 6.1.3 --- in fact, while before it would only crash when I was doing a search (after signing-out and signing-in…) NOW when I try to scroll by touching (for example) an album starting with the letter "T" or "Z"--- crash!!! 

     

    So nothing was done here and it is the same or worse than before…  Rather incredible!  I'll file a bug report.

     

    Best regards,

     

     

    Steve Schulte

    Wednesday 20 March 2013

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