Previous 1 13 14 15 16 17 Next 245 Replies Latest reply: Nov 19, 2013 1:52 PM by rachaelfromgraham Go to original post Branched to a new discussion.
  • crescentrose Level 1 Level 1

    Heads-up, Apple just deleted my support forum question if your iPhone 5 battery was working better or worse.  Boo hiss Apple!!!

  • ovunc Level 1 Level 1

    There is solution for battery draining.



  • ChrisApple81 Level 1 Level 1

    I have replaced my iPhone 5 32gb 2 times now so using my third unit typing this and battery dropped from 40% to 38% now. I have tested ALL "fixes" there is out there on all my three units but the problem is persistent (37%) and I really do not know what to do.


    On the first unit I updated to 6.0.2

    Second unit was running 6.0.1 and I didn't update to se if the problem persisted and it did.

    Third unit was running 6.0 and I didn't update to see if the problem persisted and it did.


    I have done all kind of resets, restores (36%), calibrating etc etc etc and still same problem. Now my patients has ran out and the people at the Apple Genius Bar will have to deal with a very unhappy customer.


    I have used iPhone since the first model and this is by far the worst iPhone I have owned. Not just that, the (35%) housing of the phone doesn't take anything. Even the smallest thing with the lightest touch will put scratches on it.


    Really bad Apple, really BAD!!!!

  • spaztacular Level 1 Level 1

    You must type really slow! I had my iphone 5 replaced and the battery is perfect. I have no Bluetooth on but everything else pretty much normal. Don't insult my iphone and call her bad! And don't you ever call apple bad! ;) lol

  • ChrisApple81 Level 1 Level 1

    Thanks for the helpful answer! I'm happy for you, and give my best to your girlfriend Siri to I didn't mean to offend her!

  • spaztacular Level 1 Level 1

    No problem! Happy to help! And I will. Siri forgives you :) (your lucky this time she can get angry.)

  • Tissuepaper Level 1 Level 1

    iPhone 5, 32GB, iOS 6.0.1

    I've monitored the usage.

    WIFI is able to reach 8 hours and above upon usage.

    However, the biggest issue here is 3G.

    3G usage tested, 1% decrease every 2 minute usage, that means browsing FB / Safari. In this case, I can only benefit 3 hours of usage on 3G when my battery reach 15-20%. On paper, it was 8 hours on 3G.

    In addition, during standby with 3G enable, 1% decrease every 9 minute.



    *Please note that i have none iCloud account, location services off, notification off, no Navigation use during the testing period. Plainly just whatsapp, instagram, FB, Safari, Summly*

  • ChrisApple81 Level 1 Level 1

    Me and two of my collegues are experienceing exactly the same thing.


    As mentioned earlier i have replaced my iPhone unit 2 times and the third time i sat down with a person at the Genious bar and tested the phone side to side with a iPhone 4 and once on the 3G network min drain 3 times faster than his iPhone 4 that was 2 years old.


    The we did the test side by side with one of the workers iPhone 5 and after 10 min usage i the guy at the Genious bar replied " I havnt really though of it but it seems that mine has the same issue, the battery is pretty bad"


    So in the end they just said that i probably should wait of the next iOS update and see it it gets better, if not i should come back.

  • Tissuepaper Level 1 Level 1

    Lets pray is the iOS issue and next update will get this 3G battery drain issue fix, otherwise I don't think the apple will recall and replace a new for us, since the stock is getting so limited and I doubt they will have a new unit made from factory to replace with us.
    Thanks for the response ChrisApple81.

  • Dominguez619 Level 1 Level 1

    Ever since I've turned off some of the system services under privacy>location services> system services I've been getting about 9 hours of usage time. Pretty heavy usage. Of Facebook messaging browsing the web. Some of the services are useless for me. So I turned them off. Hopefully it works for someone else. Try it out.

  • spaztacular Level 1 Level 1

    Thanks!!! DOMINGUEZ619. U fixed my battery!!! Wow to think it was that simple all along. Thx again!

  • Dominguez619 Level 1 Level 1

    No problem. Glad I could help.

  • ChrisApple81 Level 1 Level 1

    So i just wanted to update on what ha happend.


    I got my iPhone 5 replaced fot the 3rd time yesterday, the guys at the Genious Bar are the best, headup to them. They did a systemcheck and battery showed up beeing fine, however the statistics showed 0 usage (verry odd)


    So for this unit is beahving quite ok compared to my previous ones.


    This is how i did it.


    1. Set it up as a new phone in iTunes.

    2. Updated to iOS 6.1

    3. Restored from my most recent backup from the previous phone.

    4. Charged it up to 100%.


    This is the performance after the first Charge.


    Now the phone is at 9%


    Standby: 20 Hours, 40 Minutes

    Usage: 6 Hours, 50 Minutes (Spotify, Some video, Gaming, Facebook and webbrowsing)

    Talktime: 1 Hour, 35 Minutes

    Data: Sent: 3.8Mb and Received 154Mb


    My previous phones would have been dead less then a third of these numbers. I will update if i see any improvements from now on.

  • Bern J Level 1 Level 1

    I had an I phone 4 that one day just started losing battery very quickly. I just replaced it with an I phone 5 and it is doing the same thing. I am so confused now by so many complaints about the same thing. I know one other person that is having problems. I have 2 weeks to return and am thinking maybe I should trade it back in. Any suggestions for a better alternative?? I can't even keep it charged for 10 hrs not even using it!

  • spaztacular Level 1 Level 1

    I had a similar situation and i bought a mophie air. Works great and it doubles battery. Not exaggurating.