Previous 1 11 12 13 14 15 Next 643 Replies Latest reply: Sep 20, 2014 7:57 PM by darkfire.shadows Go to original post Branched to a new discussion.
  • pulp47 Level 1 Level 1 (0 points)

    Hi mikgab, I'm in Ottawa as well (Carp) and was wondering if you bought your iP5 at Best Buy on Kanata like I did.

  • mikgab Level 1 Level 1 (0 points)

    Hi Pulp47,

     

    No I purchased mine online.

    I think I'm going to take some screen shots as referenced in Bellatone's post on page 12. 

    Have you called Apple to let them know the issues you are having?

     

    Cheers,

    M

  • chandhera Level 1 Level 1 (0 points)

    did your phone charge really fast...???cos mine did. i charge for  1 1/2 hrs and the battery is almost full is at 98 %.. it took  3 to 4 hrs  for my iphone 4 to be full...

  • pulp47 Level 1 Level 1 (0 points)

    No I haven't, waiting for a good block of time freed up to do the Set Up As New Phone, thing. If that doesn't work, then I'll phone. :)

  • MX14 Level 1 Level 1 (0 points)

    Restored as a new phone and re-sync everything manually. No problems anymore great battery life. It just ***** that I had to do this and waste countless hours.

  • mikgab Level 1 Level 1 (0 points)

    MX14,

     

    Glad to hear that worked for you!

     

    Cheers,

    M

  • Berneo Level 1 Level 1 (0 points)

    Yes, it helps after reset all settings. Thanks

  • mikgab Level 1 Level 1 (0 points)

    Bellatone,

     

    How many screen shots did you take of each?  (You mentioned taking screen shots in rapid succession)

     

    Cheers,

    M

  • mtcbtctgt Level 1 Level 1 (0 points)

    While trying to sort out poor battery life (done 'as new' restore etc) I have just realised that I have the issue of cellular network data used while on wifi.

     

    Despite being connected to wifi my iphone 5 is showing continual small increases in cellular network data use.  I always close apps properly, have the bare number of location services on, have painstakingly set up iphone 'as new' rather than from back up. This is not happening with my iphone 4 which has ios6 loaded and is set up in an identical way. If I switch off cellular data and reset the stats then all is fine, but obviously this is far from ideal.

     

    So, in summary, iphone 5 using cellular data when on wifi, iphone 4 doesnt!  The two phones are on my desk next to me.

  • mikgab Level 1 Level 1 (0 points)

    mtcbtctgt,

     

    May I suggest sending in some screen shots, reference Bellatone post on page 12.  I am going to do this tonight and assist Apple in sorting this issue out.

     

    Cheers,

    M

  • mtcbtctgt Level 1 Level 1 (0 points)

    just seen that post - will do.  cannot see tether data on screen of ip5 only ip4 but screen shots will highlight the cellular data anyway.

     

    Thanks

  • clansaw Level 1 Level 1 (0 points)

    Great post thanks

  • clansaw Level 1 Level 1 (0 points)

    So many are reporting Apple supplying new replacement iPhone 5's to remidy this issue, however nobody, as far as I can see has posted to say they have had a replacement iPhone 5 and the problem is now resolved.

     

    Could I ask if anybody has had a replacement and if the situation is now resolved. Because if that is the case, then we should all just receive replacements and avoid all of the ''trouble shooting''.

     

    Hope some answers to my reply come theough, I'm really intrigued..

     

    Great post by Bellatone btw

  • CuseGoyle Level 1 Level 1 (0 points)

    I wouldn't worry to much about the Lifetime Call Time number.  That number is restored from the backup so if you restored from your old phone that number will come along as well.

     

    That being said I have also had some battery issues.  After a complete drain of the battery yesterday, today seems better after a recharge.

  • Bellatone Level 1 Level 1 (0 points)

    I took about ten screen shots of each.

     

    Just a bit ago I received a call from someone on behalf of the Apple engineering team and not because of the case I filed last night but because of my forum post, so they DO read these forums and its important you all keep posting your problems.  I have become a beta tester for them of sorts, by installing a special battery profile monitor application that they will review the logs of in 48 hours.

     

    It's a little disappointing that they didn't seem to care about the other, just as important issues I'm having that affect the functionality of my phone, such as web pages not loading half of the time, not being able to set a voicemail greeting in the voicemail section of the phone, not being able to connect to the iTunes server when trying to update an app, the processor running at whatever speed it feels like, the weird tether and cellular data reports, etc...

     

    I encourage all of you to keep posting your problems, and keep probing your phone for problems you may not even be aware of if you don't use those features normally.  Keep probing, and keep reporting them.  The only way they will get fixed is if we are all proactive about this.

     

    I'll keep you updated with any new information I find out, but I doubt they will admit any fault of theirs to a customer.  Apple is never to blame, and never has taken responsibility for a single problem, ever.  Sure, they come out with bug fixes and patches, but they never openly admit they were premature in releasing an operating system or a product.

     

    As for me, I didn't pay $850 for half a phone, and if at the end of my two weeks there is still no fix I'll be returning it to the store as will many, many other people I'm sure.  I doubt Apple wants the iPhone 5 to be known as the product that turned Apple users into Android users.

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