Previous 1 4 5 6 7 8 Next 643 Replies Latest reply: Sep 20, 2014 7:57 PM by darkfire.shadows Go to original post Branched to a new discussion.
  • Helen_vs Level 1 (0 points)

    Followed all the recomendations. Did the charging cycles few times. Kill all the apps. Just by searching for this issue and read few customers posts I did get from 100% to 85% in less then 10 min. No LTE. Last two days battery last 5 hrs max, with 5-10 min talk, 15-20 min web with 3G. This is a serious issue. As I do understand I am not the only one. We need a quick fix before my 10 business days return policy will expire.

  • MX14 Level 1 (0 points)

    iPhone 5 64Gb -Yesterday I went my house at 90% ans went for a 1-1/2 hour motorcycle ride and when I parked and checked my phone I had 60% remaining. I didnt have any gps or apps running. So I downloaded and restored the OS. Then I got 3 hours of usage on wifi 3 hours and 35 minutes standby and was at 19% battery. WiFi only believe it or not. 

    Today I got 4 hours of usage at 20% LTE only. I dont understand what is going on but my phone is warm to HOT. Even when my phone is in sleep mode in my pocket it stays warm to hot. Im assuming that the aluminum backing is for cooling but I dont think they intended for it to get that hot. If this doesnt get better Im going to return it. I dont want to get burned or have the **** thing melt down.

    My wifes 32Gb on the same WiFi same distance and have been doing pretty much the same things with our phones has been cool and getting 2.5 hours usage 14 hours of standby with 60% battery.

  • MX14 Level 1 (0 points)

    I was told that there is a 30 day return policy on the iPhone 5.

  • patrickrivard Level 1 (0 points)

    Do not restore from a backup, setup as new phone and all your battery issues will go away!!!

  • Lehn217 Level 1 (0 points)

    Thanks for the great input. Can you also go into settings, choose "reset" and select "reset factory settings?". Just thought that might be easier for people with this issue.

  • Bacon247 Level 1 (0 points)

    Same problem here. I did the battery drain until it shuts itself off, re-charged to 100%, it hasn't moved from 100% in 3.5 hrs now. Looks like it worked for me.

  • wephone Level 1 (0 points)

    Airplane mode also drain the battery life(i lock the screen)

  • Canucks Level 1 (10 points)

    The Iphone5 has a lithium battery, you MUST "break" the electrons in on these type of batteries. You do this by Cycling it as often as possible for about 10 full cycles;  Run the phone till it dies, then plug it in and charge it for a minimum of 5-8 hours (at night?) repeat and you will see a dramatic difference.  IF you plug in your phone everytime you are close to an outlet you will have a device with 1-2 hours of juice in less than 10 months..


    I got my I5 on Friday and have cycled it 4 times so far which has increased the longevity by about 35%....

  • neth holden Level 1 (5 points)

    Try Settings > General > Reset > Reset All Settings. Your mileage may vary, but it fixed the problem for me.

  • mensrea2 Level 1 (0 points)

    The problem with these type of solutions, including restore, but don't set it up from your backup; is that they defeat the purpose of having an iPhone in the first place.I know that the average user has a 16 GB phone and doesn't use the phone for anything other than goofing off and playing games.


    I have a 64 GB iPhone five, I had a 64 GB for 4s. Before that 32 was the biggest if you could get and that's what I thought. I use my phone every day in my practice. It is filled with apps and data that I need. I have dictation, memos, messages, and all manner of other documents in various apps that I need to have access to. I need my phone to correctly restore from my back up. Anything short of that is simply- unacceptable.


    There are many users like me in the world. And every year, every time there's a new OS  or new hardware which has an issue with the battery or some other syncing problem someone says, "Well dummy, just restore your phone and don't sync your backup. Problem solved!" Enough already!


    Like each and every time before, it will take Apple a while figure out what's going on and they will offer a software update. 6.01. It will fix the problem demonstrating- once again that it wasn't in people's heads and that while there maybe some intermediate workaround, [that works for some people, under some circumstances] it was a real problem that needed to fixed.


    So all of these know what all comments are just useless. It's a lithium battery? Really? Wow, tell me more. Here's how it works, you take your phone out of the box, you charge it and unless there's a software or hardware problem you get what is considered to be standard battery life. When that doesn't happen, it's usually because something has changed, somethings new. There were fewer issues with the iPhone 4S and there were with the iPhone 4. Because it was largely the same piece of kit. If you buy your iPhone 5 in May I guarantee you won't have these problems.


    I know it doesn't feel like it because the upgrade schedule is so regular and these devices tend to be very well-made; but this is life on the bleeding edge. A new piece of hardware comes out untested and it will have problems. I just hope that Apple fixes it very quickly!


    Sorry for any typos, this was dictated not read.

  • tazyjhen Level 1 (0 points)

    having the same problem.... start of the day about 0800 my phone bat was 100%

    after the end of the day.... it was 2% left. to think I just used it for 5 minutes call and FB for 30 minutes.... hate it battery life drains do quick.... to think cant barrow charger from other Iphone user if they dont have the 5....

  • timheuer Level 1 (0 points)

    Issue here as well...70% loss with moderate to nil usage.  I am also an iCloud backup restorer.  This will be a huge FAIL if that is the issue.  Charged to 100% tonight and am going to unplug and just see what it is in the morning after 12 hours of no use.  Notifications turned off, diagnostic usage off, passbook off, etc, etc.

  • Canucks Level 1 (10 points)

    While your post comes across as arrogant and a bit ignorant, I agree with one thing. It should work out of the box. BUT it does not so you can either return it, wait for a fix and see what you can do in the mean time...I use my phone for work, Have a 64GB and need the juice to conduct business....My post is FACT and applies to all hardware with batteries from laptops to Drills....IF you constantly plug it in you will kill the battery eventually regardless. BUT you can also condition it by doing the repeat cycle when you get it. and a side note even if the indicator says 100% charged do not be fooled....


  • Canucks Level 1 (10 points)

    I shall do the same but with everything configured to what I use...let's compare. Charge it for 8 hours....

  • mensrea2 Level 1 (0 points)

    This isn't my first rodeo. I know how lithium batteries work. Your spiel about the two hour battery life is simply incorrect. It's inconsistent with Apple's own advice and is well-known regarding lithium batteries. I wasn't going to take you to task for it, but now I will.


    "Li-ion does not need to be fully charged, as is the case with lead acid, nor is it desirable to do so. In fact, it is better not to fully charge, because high voltages stresses the battery."  - From your source.


    Older batteries were susceptible to memory problems. Lithium ion are not, by design. It's the exact reason that they have become the new standard. You're getting the facts all mangled.


    "IF you plug in your phone everytime you are close to an outlet you will have a device with 1-2 hours of juice in less than 10 months.."


    This is plain nonsense with respect to lithium-ion batteries. Nonsense!


    Again, from experience, with every iPhone released heretofore; this is not a battery conditioning problem. It is a software problem or potentially a hardware problem. The Apple genius who I saw today, agreed. He simply had no good solution other than swapping out my unit so that I can troubleshoot by reinstalling everything. That's not a viable option. I have to be at work tomorrow and it takes hours to restore nearly 64 GB worth of data. I'll be fine, I have external batteries and spend enough time in my car driving between courts to get my phone through the day no matter what.

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