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iPhone 5 won't sync via WiFi to iTunes

Hey guys,


I love my new iPhone 5 and everything is perfect except that it won't show up in the devices collum in iTunes after I unplug the iPhone. I have selected and deselcted the "Sync over Wifi" option several times but it just won't go. My iPhone 4S and iPad 3 have no problem syncing and it has been working all along. I have the latest version of iTunes. Anyone have any suggestions or seeing this behavior also?


Thanks,

Christian

Posted on Sep 22, 2012 11:07 AM

Reply
37 replies

Sep 22, 2012 8:43 PM in response to christian222

You asked about iPhone, but I expect that this process I now have to use with my iPad may also work for the iPhone. I was having the same problem of iTunes not seeing my iPad the last few days, but then I found a way to get my iPad to sync. Here is what works for me:


1) Shut off computer.

2) Shut off iPad.

3) Turn on both devices.

4) Open iTunes on computer.

5) Select iPad in iTunes on left side of iTunes (one click) on computer.

6) Click on sync in lower right of iTunes.


This works every time for me, but I don't ever remember having to shut off both devices in order to be able to sync before I updated to iOS 6 on my iPad. Now, I have to go through this whole process or else it won't sync. I also noticed that clicking on sync on my iPad does not work since I updated to iOS 6. Apparently iOS 6 has messed up sync, but at least I found a way to get it to work for me.

Sep 23, 2012 7:25 AM in response to KAVE25

This is obviously an iPhone 5 issue...since both Mac and Windows is having the same issue. I've tried all the tricks recommended here (and thanks for the advice) and still no Music sync. I guess I'll just wait till a fix comes through! And the wierdest thing is... after doing the full reset.... all the songs now show in the iPhone 5 but it does not show usage (ie Memory being taken up either on the iTunes bar nor in the iPhone5 itself!)

Sep 23, 2012 12:14 PM in response to christian222

Okay I fixed it. The problem was actually the name of the iPhone. Since I did a restore I had the same iPhone name as my old iPhone 4S "Christian's iPhone". The second I came in and changed the name to "Christian's iPhone 5" it poped up instantly after I unplugged the cable. iTunes must have been waiting for my old phones identifier to show up on the network. Anyway it's a good fix. Thanks!

Sep 29, 2012 3:51 AM in response to christian222

OK OK OK

I tried all of the above ideas

none worked for me!

I had already re booted, but I rebooted again, the phone, router, comp (iMac)

I changed the name of my phone, I had a lot of hope riding on that idea, it sounded good, but (sigh) no go!


finally I got it working

this is what I did, I hope it works for you (at least on a Mac)


open

system preferences - Sharing

I clicked on internet sharing, but did not 'tick' the box (mine was off & is still is off now)

I 'ticked' the Wi-Fi tick box

and got out of preferences (i did not 'tick' the internet sharing box, dunno if that is importiant, just what i did)

my iphone 5 popped up in iTunes over Wi-Fi in like 5 seconds and has stayed there since i did a wifi sync

happy days

Oct 7, 2012 9:01 AM in response to christian222

I had the exact same issue. After trying every possible solution I could think of, including resetting and restoring the phone from iTunes, I eventually erased the phone and set up as a new phone, with new device name. Once set up, I then connected to iTunes and synced. Eventually, music synced. My initial set up of the phone was a restore from iCloud and then a restore from iTunes. I have no idea why it required set up as a new phone, but as it worked, I could eventually restore from iTunes, including adding music.

iPhone 5 won't sync via WiFi to iTunes

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