my ipad wont turn off...

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emilyneal Author

Level 1

0 points

my ipad wont turn off...

my ipad wont turn off, i "slided to turn off" and its been loading for over an hour to switch off, any idedas?

iPad 2

Posted on Sep 22, 2012 12:00 PM

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Answer 1

King_Penguin

Level 10

334,144 points

Sep 22, 2012 12:02 PM in response to emilyneal

Try a reset and when it's rebooted try shutting it down again : press and hold both the sleep and home buttons for about 10 to 15 seconds after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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Answer 2

Demo

Level 10

166,494 points

Sep 22, 2012 12:02 PM in response to emilyneal

Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

After it totally restarts, try to shut down again.

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