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slow and spinning beach balls after 10.8.2 update

13436 Views 89 Replies Latest reply: Sep 26, 2013 7:35 PM by Randy B. Singer RSS
  • drdocument Level 4 Level 4 (2,995 points)

    Sorry to hear that. Something else you might try:

     

    Launch Console (from Utilities) and click the triangles next to "User Diagnostic Reports" and "System Diagnostic Reports" and see if there are any reports in either category.

     

    Also, leave Console running and note the time when a beachball appears, then look in Console's "All Messages" for that time and see if something is reported which might give a clue.

  • drdocument Level 4 Level 4 (2,995 points)

    Sorry; I should have mentioned that lots of things are always happening "behind the scenes," so there are continuous entries in Console.

     

    In the User Diag. and Sys. Diag. reports, each report includes in its name a date and time (24-hour, 6-digit time). Are any of those at the same time you had the beachball? Do the report titles include the word "spin" or "hang" or something else indicating it might cause a beachball?

     

    Could you take a screenshot (Cmd-Shift 4, then circumscribe with cursor the desired screen area) of that part of your Console window (as below) and include it in a post?

    Screen Shot 2012-11-01 at 4.03.05 PM.png

  • ~Bee Level 7 Level 7 (30,565 points)

    Missionary --

     

    1.  Does your wife use the HP printer, as well?

    2.  Did she upgrade the printer driver?

    3.  Open Activity Monitor and leave it open on the desktop (reduce the size of the pane so it's more workable.) Select "All Processes" and "% of CPU used."  Then when you get these hangs, check out which processes are using the most.  I'm curious to see if it's the HP. 

  • ~Bee Level 7 Level 7 (30,565 points)

    On the top bar of the Activity monitor, you need to select  %CPU, not PID (Over on the left)

     

    I see you have Sophos on there.  Try disabling it.  I'm sure that will have slowed your system down.

  • ~Bee Level 7 Level 7 (30,565 points)

    What is this "HP Device Manager" software you have on there?  It's different from the Printer Driver.

     

    http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&task Id=120&prodSeriesId=3646216&prodTypeId=18964&objectID=c01490790

  • ~Bee Level 7 Level 7 (30,565 points)

    Well, it's using up a lot of memory.  Seems unusual to me.

    Also, is your Sophos up to date?  I'm not sure why you have that, but it made my Mac way too slow.

  • Cattus Thraex Level 4 Level 4 (1,715 points)

    If you suspect a software issue (beach ball or any similar eerie behavior) there is a simple solution to narrow things: create a new user, log out and log into the new user. If behavior is OK, then the problem is with the numerous apps and utilities you install. As a thumb rule, if beach ball begins to be manifest, try to remember the last app/util installed. Most problems are due to apps interefering with the system, mainly those outdated and not yet prepared for a newer system than the one they had been tested with. Why do you install Sophos or Avast? If you really need an AV for mac, put ClamXav, all other put problems when the system is updated by Apple.

    If a hardware problem, a dying disk is the most frequent cause of beach balls.

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