Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMessage & Facetime Activation Error

I am trying to activate iMessage and Facetime but getting the following error message: "The username or passowrd was incorrect. Try again." although my username and password are both correct. Please, help and advise.

iPhone 4S, iOS 6

Posted on Sep 22, 2012 10:08 PM

Reply
69 replies

Sep 25, 2012 9:59 AM in response to HusSajAli

Since upgrading to ios6, I am not able to use facetime on my phones. Yes, I do live in an arab country, Qatar, however facetime has worked on my iphone 4, iphone 4s, ipad2 and my macbook pro. I also just got my Iphone 5, unlocked at factory and it also can not use facetime. When I try to put in my apple id and password, i get the same message, password and user name not correct. However I know they are correct because I am able to use it to get into icloud.


Lets mark this down as another io6 problem.


Anyone have a fix for this?

Sep 26, 2012 1:26 AM in response to Naufalu

also, i was wondering, while setting up my iphone after the upgrade to ios 6, in one of teh steps when i started using the phone, it asked for teh apple ID password to do soemthing related to icloud, imessenger and facetime. it also gave the option on the phone screen to "skip this step" which i did, i skiped the stem and thought if i wanted to i can go back and do it manually from the settings any time. i think it was something related to downloading new features for the icloud. i messenger and facetime.


could this have been the case? but i mean if i had the option to "skip the step" it means that it is not something drastic and can always be done manually later.


anyone has feedback?

iMessage & Facetime Activation Error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.