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Why can't I get my new earphones to work on that came with my iPhone 5? They sound great, but I'm not able to control the sound volume. Anybody have this issue?

I don't know why, but my iPhone 5's earphone's volume control do not seem to be working. Anyone have an idea why?

iPhone 5, iOS 6

Posted on Sep 22, 2012 10:40 PM

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Question marked as Best reply

Posted on Sep 22, 2012 10:44 PM

Try This...


Close All Open Apps... Perform a Reset... Try again...


Reset ( No Data will be Lost )


Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.


http://support.apple.com/kb/ht1430



More Info Here > iPhone User Guide (For iOS 6 Software)

3 replies
Question marked as Best reply

Sep 22, 2012 10:44 PM in response to Rybatman

Try This...


Close All Open Apps... Perform a Reset... Try again...


Reset ( No Data will be Lost )


Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.


http://support.apple.com/kb/ht1430



More Info Here > iPhone User Guide (For iOS 6 Software)

Sep 23, 2012 1:03 PM in response to AnaMusic

I discovered that this wasn't the probelm. I tested my earphones from my iPhone 4s and they worked just fine, and then I tried my iPhone 5 earbuds again and I still didn't get the volume control to work on the remote. I finally pushed with much more force than usual, and then it would work once every 5 pushes. I'm guessing that this single set is defective. I'll see what I can do about getting a new set. Thank you!

Why can't I get my new earphones to work on that came with my iPhone 5? They sound great, but I'm not able to control the sound volume. Anybody have this issue?

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