Previous 1 2 3 4 Next 55 Replies Latest reply: Jan 13, 2015 2:33 PM by kcastrok Go to original post Branched to a new discussion.
  • SimenT94 Level 1 Level 1 (0 points)

    Just bought an iPhone 5s today, and they still have this issue., I realized the easiest way to get the cable out from the computer without damaging the computer or cable was to use something thin, like the plastic pieces that are in mens shirts to keep to collar figure, or the board the sim card come attached to. Then stick it on the back side of the usb cable. Thats the side where there is no mark of a lightning. After you have done this, its easy to remove the cable. Just make sure you do it on the correct side.


    Here you will find a video about how to do this: m-usb-port-0139786/


    This helped me a lot, hope it can help you guys reading this too!

  • MLLWY Level 1 Level 1 (0 points)

    I just got my iphone 5S... and voila .... I plugged the charger into my Acerlap top using the USB port ... and it got stuck. I went to the local Apple store here in Jackson, WY and the guy told me that he could not help me because my computer was not an Apple product, but if he were in my shoes , he would yank it out with a pair of pliers. THANKS A LOT... FOR NOTHING.


    Here's what worked for me though: I slipped a small piece of card stock paper underneath the USB port and it then easily released.

  • Maudafita Level 1 Level 1 (0 points)

    Também tive o mesmo problema.

    É uma vergonha para a Apple.

    Utilizei a sua sugestão e funcionou.


    Muito Obrigado.



  • crunch03 Level 1 Level 1 (0 points)

    Thank you! This worked perfectly!

  • applestanley Level 1 Level 1 (0 points)

    Did you perhaps plug your USB cable into an eSATA port on your PC (like I did)?  If so, then the way to remove easily is to gently lift upwards the outside edge of the connector (where the cable enters)... then pull it out of the port.  Please disregard this suggestion if you plugged your cable into a normal USB port. 

  • JayWebby Level 1 Level 1 (0 points)

    So glad I'm not the only one having this problem.. Plugged it into my car port and is stuck without budging! Will try the pliers! Hope it doesn't ruin the cord!

  • Steve Stinger Level 1 Level 1 (5 points)

    Same problem here.  iPhone 5 cable stuck in the left-hand USB port of my extended keyboard.  Genius Bar, here I come.

  • LAbaburko Level 1 Level 1 (0 points)

    Thank you for the idea.  I cut a small piece off a business card and wedged it right under the USB that was stuck.  Viola.... came right out and works perfectly!!!  Man I thought I would never get it out but worked perfectly!!!!

  • elidon-duro Level 1 Level 1 (0 points)

    It also occured to me that my usb cable was stuck in my keyboard plugger so what I did was to take a a plastic card and cut it in the shape of the usb and plugged it in together.Then with slow moves I tried to remove it with the card and it worked!I hope this was helpful to you!

  • maritime889 Level 1 Level 1 (0 points)

    hi guys I've the same problem, it  will be replaced by Apple?what i should do? go directly to an Apple Store? or fix an appointment with Genius Bar? thanks in advance

  • kcastrok Level 1 Level 1 (0 points)

    My lightning cable got stuck in my car's usb. I followed the instructions of the video someone posted and it worked. I cut a pill package and put it under the plug. everything ok!!!

Previous 1 2 3 4 Next