Current leakage/electric shock while charging

I'm facing the same problem in the united Arab Emirates on the iPad I just two days ago from Carrefour.

Except the electricity leakage also I found the charger is getting hot and hotter.

I request a replacement, unfortunately got rejected so I asked for a check up in the service center, that will take me 2 weeks' time.

From iPhone 4 I'm started to stay with apple, now I felt the decision wasnt right.

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Hi Casper-Tech

I am also the owner of the new retina display macbook pro and just few days after the purchase, i realised that it passes me electricity shock whenever I glide my fingers on the aluminium chasis body, especially the metal next to where we plug in out power (below the screen).

This happens when I use the 3 pin plug directly to the magsafe 2 whilts this problem is gone when I use the extension cable.

I have contacted Apple Care and they also said that this EXTREMELY WEIRD phenomenon is normal with the 3 pin plug as there is no grounding on the plug while the extension cable does have it.

I also realised that there is a difference between the 3 pin plug and extension cable, the latter has 0.5 A less fuse compared to the extension cable. Maybe this has caused the leakage of the electric current.

Meanwhile, I just intend to bring the machine and the plug to Apple Service Centre to have it look at and check whether there is a damage on my macbook pro.

If you feel unsatisfied/uncomfortable with this issue, you can get yourself a 3 pin plug with higher fuse rating or you can ask for a refund. That was what the Genius Bar suggested me.

Cheers. I bet there are many people with this problem but they just don't realise it yet.

please help!!! i'm facing the same problem while charing my macbook from 2 pin plug. #HELP

Hi Nikhilpadaya.

I have confirmed with Apple technician. There is nothing wrong with the 2 pin plug (travel cable which is the shorter one). It will cause the macbook to conduct electricity as the plug has no ability to transfer excess electricity to the ground. However, if you use the long cable provided in the box (not for travel), the issue of static electricity on the metal part of the macbook will be gone.

Hope it helps to solve your problem.

Cheers.

well, this maybe true or convincing but I've unplugged the power source.

I have an external hard drive which is connected through a thunderbolt cable. This hard drive is connected to an outlet and standard has no ground plug and I still get this problem on an electrical current through my body, my girlfriend touches my back and feels electricity.

I dont think this is normal as her laptop does not do this. Her laptop needs a power source which is two pronged. I never seen a nuetral outlet in Korea.

I mean if its a ground issue how come other laptop brands do not do this severely??

Here is another update

I have a transformer from 110v to 220v this is grounded I have plugged in my charger and external hard drive.

My hard drive is turned off and I still get an electrical current through my body. The charger very very slight current

As Apple told you, it is normal - whether you accept it, or not - and the sensation can be alleviated using the 3-prong AC power adapter cable plued into a properly-grounded AC outlet.

"It will cause the macbook to conduct electricity as the plug has no ability to transfer excess electricity to the ground. However, if you use the long cable provided in the box (not for travel), the issue of static electricity on the metal part of the macbook will be gone."

There is neither "excess", not "static" electricity.

im not statisfied with your post. 3 pin plug is much annoying. i find 2 pin travel charger the best one. i'll be soon going to the serivce centre. im helpless here