11 Replies Latest reply: Jun 19, 2014 8:38 AM by jdtayloruk
Pagemakers2 Level 1 (25 points)

Since upgrading to iOS 6 the call forwarding icon randomly appears. If I call my phone, the call is not forwarded to another number so I am assuming the icon is spurious.


It's happening to my mate's phone too.


Anybody else?

  • SeadooTN Level 1 (0 points)

    The call forward option is not available in settings?  Is that a bug?

  • Pagemakers2 Level 1 (25 points)

    It's in settings/phone

  • SeadooTN Level 1 (0 points)

    Sorry but that option is not listed under settings/phone.  IPHONE 5 Verizon.  Is there something about that combo that eliminates that option?

  • Meg St._Clair Level 9 (50,832 points)

    There is no call forwarding in Settings on CDMA phones. You need to dial the code to call forward. Sorry, I don't remember what it is (*62?).

  • Technojunkie Level 1 (10 points)

    I'm having exactly the same problem on my iPhone 5. The call forwarding icon comes on once a day and I have to text ##21# to my network to make it disappear. Very annoying.

  • Pagemakers2 Level 1 (25 points)

    Good old iOS 6 eh!!


    It normally goes away if you just go to the call forwarding menu.

  • ruxp1n Level 1 (0 points)

    Hi there,


    Just spent the last 24 hours or so wondering why this icon has suddenly appeared as I've not had this in over 4 years of owning an iPhone.


    However, I eventually found the answer on the T-Mobile web site under phone manuals of all places!!


    Try the code ##002#


    According web site it cancels ALL diverts, so you'll need to set up any voicemail again. FYI, I've reset Hullomail without icon appearing any more and I've reset phone a few times just to check...


    Hope this helps



  • Hakeemr75 Level 1 (0 points)

    Ok Ladies & Gents I have faced the same problem and I have resolved mine


    Go to :



    Call Forwarding : Turn it on "

    Add a number to transfer of a voice mail number and then turn the forwarding off

    switch your phone off and then on again !!



    Hope it works for you

  • m237b Level 1 (0 points)

    Well, I'm facing the same problem on new iphone 5s ...so looks like has nothing to do with iOS 6


    Tried all possible solutions: restore, resets, codes to dial ....nothing helps


    Interesting if anyone else has it on ip5s...

  • Sloeberry Level 1 (0 points)

    Thank you so much Hakeemr75 - I've been trying to get rid of that icon since iOS6 and this has finally cured it.


    Doesn't seem to matter what the call forwarding number is, so long as the data field contains something.


    Thanks again.

  • jdtayloruk Level 1 (0 points)



    I might have the solution for you all.


    if under phone on settings you switch off dial assist and change your number to your country format without international codes etc and then use the same format on the number you want to forward calls to the call forwarding seems to start working. It has for me, this is after speaking with my network and apple care, I discovered this simple solution myself.