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C4RLOCO Author

Level 1

53 points

iPhone5 issues with WPA2/AES Wifi

I am using a Dual- Band Linksys E2500 router with WPA2 Personal (WPA2/AES) enabled. None of my other apple products (iPhone4S, iPhone4, iPad2 and the New iPad) have had problems connecting to my router. But everything changed when I got my iPhone5.

Basically the iPhone5 is capable to connect to the WPA2-Personal wifi network but after 1-2min starts to drop network packages, hence, I cannot browse any page (not even the router page 192.168.1.1) even though I still have a valid IP and the wifi icon is shown on my top screen.

I pinged the phone from my router diagnostics page and while I can browse the web with the iPhone5, I can see no packages lost. However after 1-2min the iPhone5 cannot open any websites while still connected to the wifi, it starts to show network packages lost.

A workaround that I found was to create a "Guest" network (which is not WPA2-Personal) or even WEP. There are no issues when connecting to these alternate networks.

Can anyone out there confirm this issue?? Is it software or hardware related?? It seems to me there are issues with WPA2-Personal (WPA2/AES)

Thanks in advance,

iPhone 5, iOS 6

Posted on Sep 23, 2012 6:50 AM

544 replies

Oct 3, 2012 8:21 AM in response to C4RLOCO

Its is time to Sue Apple ,Guys.

The issue is not big yet becasue, Some people use their "Unlimited data" plans they still have.And some fortunately in the neighbourhood with router(s)/firmware(s) that are working fine for iphone 5.

Somebody in Apple beter understand this, and do the research and fix.

theswerm

Level 1

0 points

Oct 3, 2012 8:22 AM in response to C4RLOCO

This is quite a nightmare. My phone starts 88:53 as well ,but does have the same issue with WPA2. I am reading all of this and wondering what the best course of action is. Do I wait? Looks like I will be headed to the store.

C4RLOCO Author

Level 1

53 points

Oct 3, 2012 8:44 AM in response to theswerm

theswerm, can you post the first 6 digit of your MAC address? it seems that 88:53 is not exclusively from Intel, meaning it might belong to Apple as well.

In other words, if your prefix is 88:53:95 then you might have the Apple Wifi chip.

theswerm

Level 1

0 points

Oct 3, 2012 8:46 AM in response to C4RLOCO

Sure: 88:53:95 and it did come up as Apple when checked earlier. I made an appointment as I am not confident that it will/can be fixed anytime soon. I apologize as I am working and checking this at the same time. I must have missed that detail.

Message was edited by: theswerm

C4RLOCO Author

Level 1

53 points

Oct 3, 2012 8:50 AM in response to theswerm

Yep, I replacement is your best course of action. Good Luck and please let us know how did it go.

theswerm

Level 1

0 points

Oct 3, 2012 8:54 AM in response to C4RLOCO

I will. Today at 5pm Est. Should be fun.

Shaddow

Level 1

10 points

Oct 3, 2012 9:03 AM in response to C4RLOCO

C4RLOCO: So what is your first 6 (i only found where you mentioned 4)? I still have found it odd that in would have an intel MAC address. I have never seen a product from Apple with anything but an Apple mac ID.

theswerm

Level 1

0 points

Oct 3, 2012 8:57 AM in response to Shaddow

88:53:95:6B

C4RLOCO Author

Level 1

53 points

Oct 3, 2012 9:10 AM in response to Shaddow

Good point shaddow, back then when I wrote my theory, I only looked for my 4 digits and since my new replacement worked well and did not went further.

My first six MAC digts are also 88:53:95 (same as theswerm). He has been the first person who had reply to this post stating issues with WPA2-AES. That is odd!

What is even more confusing is that most of the users proved that phones with MAC addresses starting with 98:B8 seems to be the ones with this issue.

Either way theswerm, get your phone replaced!

Oct 3, 2012 9:15 AM in response to C4RLOCO

I'm back from Apple store, this is my update:

At the begin Apple refused to replace my iphone, they said it is a software issue that will be fixed inthe next days, anyway they didn't know about the problem and after showing them How my IP5 worked they pick my iphone and tested it for about one hour.

When they came back they said there was no way to check the mac address of a new boxed iphone so probably I'd had the same problem.

At the end, after about one hour later and after having talked with 4 more people of the genius bar, they replaced the iphone with one with the same wifi apple module, but IT WORKS!!!!!!!

my working mac address start with: 54:26 manufactured by apple.

before I had 98.b4

C4RLOCO Author

Level 1

53 points

Oct 3, 2012 9:12 AM in response to C4RLOCO

Does anyone knows how to edit an old post? I don't see the "edit" button available anymore, I would like to update (Thanks to everyone who provided your input) with more information my initial post where I explain my thought process about this issue.

theswerm

Level 1

0 points

Oct 3, 2012 9:13 AM in response to C4RLOCO

This phone arrived on Monday. I am for sure going to replace it today.

Shaddow

Level 1

10 points

Oct 3, 2012 9:13 AM in response to C4RLOCO

Yea I wronte on a thread here or macrumors that I dont think the mac has anything to do with it. As almost every MAC that I saw someone have a problem on, someone else claimed it was fine. Mine is fine at work on WPA2 AES, but wont connect after being away from my home network. (3 different routers!) and a reboot fixes it everytime and I am good till the next day, 25mbit+ speeds etc..

Oct 3, 2012 9:18 AM in response to C4RLOCO

we can affirm only one thing, Intel modules have no problems, apple modules can have WPA2/AES issue.

Shaddow

Level 1

10 points

Oct 3, 2012 9:19 AM in response to Braccobaldo

Other than the fact that there are probably no intel modules 🙂

iPhone5 issues with WPA2/AES Wifi