iPhone5 issues with WPA2/AES Wifi

I keep on comparing my Iphone5 to the Iphone 4s and Ipod touch of my roommate. His Iphone and Ipod have full bar of the wifi connection indicator but my Iphone5 has 1 or 2 bars or more often does not have wifi indicator. We were 15feet away from the wifi machine, but my friend's gadgets has full connection, mine does not have, i need to change position to get one.. so how is that? does my iphone 5 broken?

Geobound - What type of wireless router(s) are you using? There are a bunch of us discussing the same issue on another forum. https://discussions.apple.com/thread/4322714?start=3780&tstart=0

This does seem to be an iOS issue, but we're not sure of the reason. My WiFi is all Apple (Time Capsule with an Airport Express extending the network) and I have the same issue that you're describing. All my other devices work, including other iOS devices that have not been updated.

At the suggestion of others on a related thread, I have found that switching to wirelessN - 5.0 GHz mode gets my iPhone working again. Signal strength goes back to "Excellent". No distance problems, etc. All other modes still create the problem. The MAC address filtering and choice of password security do not impact at all. Of course, I can't stay in that mode because then other devices I have do not work.

APPLE - PLEASE TAKE NOTICE AND GIVE SOME ACKNOWLEDGEMENT!

im having exactly the same problem. when i move 5 feet from the router i can still get clear signal but im unable to connect

I took my iPhone 5 to apple they replaced it now I have working wifi! Just stop moaning and take your device back!!

It's not just a hardware issue: it's a hardware-software (iOS6.x) conflict. We have 3 iPOD/iPADs running iOS5.x that work fine with AES, but both iPhone4 and iPAD retina using iOS6.1 do not STAY connected with AES, but do fine with TKIP.

The iPhone worked fine with iOS5.0 and only had problems with the switch to iOS6.

It's much simpler for all involved, customers and Apple, to fix iOS6 than replace hardware, obviously. I'll bet they're working on it...

No update. Just reporting AGAIN that since I updated to IOS6, I cannot keep a wifi connection at home on either the iphone 4s or iPad. The day and months before there were no problems what so ever............

I went to the Apple Store today with this problem and they exchanged the phone for me. I was out of there with my new phone all set up in less than 15 minutes.

DId they exchange with a brand new phone, or a "remanufactured" phone? Unless you were in the 30 window from when u got it, it was most likely the latter.

Which is bulls$it. This is an ~$800 device that is less than 5 months old. Why should I accept a phone with used components???

does anyone have a problem with the speed of internet when connected to wifi?

rithusarang - absolutely

Last night I was testing my newly replaced iPhone 5 and iPad 3rd gen on my home network. My provider is FIOS and I have 70mbps down and 25mbps up. I use the Actiontec cable modem/router MI424WR with WPA2 and factory defaults (802.11n)

Using Speedtest:

My wife's 4S got 22 down

My iPhone 5 (6.1.2) got 12 down

My iPad 3rd gen (6.1.2) got 2.6 down

Laptop got 45 down

Good for you.

When I went to the Apple store, they flat-out told me that since I could connect to an unsecured network (which is all they have in the store) there was nothing wrong with the phone and they would not replace it or do anything else.

Sure, they pulled out the crap of "well, update the firmware in your access point." My access point is accessible by several Windows, Linux, and Android devices; if Apple doesn't care about about integrating with other ecosystems, fine, but that's not an inducement for me to buy their freaking products.

This will be the last Apple product that I will ever buy (and my 2nd computer was an Apple II+ back in the day).

I was worried they would not do anything either because I was able to connect to their network. But I told them I had stayed in three different hotels without being able to connect and even bought a new router thinking that may have been the problem. Their network was the first time in three weeks i had been able to connect to wifi. Luckily he didn't even hesitate at offering me an exchange.

I didn't think to ask if it was a refurbished phone or not until Nywharfrat brought it up. It looks new but I am not 100% sure that it is. I go oversee's a lot so it is more important to me to be able to access wifi than making sure it was brand new. It would be nice if they had a consistent policy on exchanging phones for customers.

Richard Cranium wrote:

since I could connect to an unsecured network (which is all they have in the store) there was nothing wrong with the phone ...

Tesltra tried that one on me too. After a 1-hour stand-off and me saying I would rather a full refund tha any of their mess-around they replaced it and the new phone works on WPA2 PSK AES. I have another iPhwn 5 with generally works fine but in-app downloads are abysmally slow. I've has sporadic but brief success messing with router MTU settings and resetting the network but it regresses in no time at all.

iOS 6 is a dud. Apple hasn't jumped the shark, it has jumped into it.

Never again.

Yes. I have a 40:B3 MAC address iPhone5. Same problem -- cannot connect to networks over WiFi. Apple is shipping me out a new phone.