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Iphone 4s iOs 6 Sound issue-

Hi. I've seen several topics regarding this issue yesterday, but since then apple has done maintenance and those posts are nowhere to be seen 😐


I downloaded iOs 6 the day it came out, and had no real issues with my device, but a couple of days after sound problems started. The only sound that comes out my device is 'ringtone' when someone calls me. Occassionally the lock screen sound/keyboard sounds will come back on for a couple of seconds but not much longer. I though maybe I dropped my device or got it wet, but that is not the case.

The 3.5mm jack I use for audio in my car, still provides working sound from my iphone, but the speaker on the phone itself does not. My radio/dock for the phone also plays the music/sounds from the device, and will continue playing them even after removing the phone, but only for a couple of seconds.

So all-in-all I don't think its a hardware issue. My question is, anyone here having a related bug? Any known fixes?

iPhone 4S, iOS 6

Posted on Sep 23, 2012 7:45 AM

Reply
213 replies

Sep 23, 2012 2:14 PM in response to Tenshii26

Hello,


I have a same problems with my 3gs iphone after installing ios 6.Fist it was ok, moving faster on web browsing, increasing the battery life, but after one day is starting to have audio issues in call speaker and after no sound at music listen on speakers, I have to say i didn't damage the hardware, is just starting in a call speking on speakers.

I try to fix it with a simply restart, but it works at third one and it was temporarlly, because after a few hours it's doing a same sound bug.


I hope Apple will do a quick update to solve this problem's !!!

Sep 24, 2012 7:47 AM in response to Tenshii26

I was fine after downloading IOS 6 on September 19, I lost sound on everything but phone calls yesterday, September 23. It came back last night around 10:00 pmand now there is no sound again. I'm wondering if it is the do not disturb feature that i was playing around with on September 22. I had sound again this morning after I went back to default setting on do not disturb in the notifications area in settings. I changed this setting again this morning and the sound stopped. Just changed it back so everyhing was off in do not disturb and now it is working again. Didn't happen immediately though. Also i had my phone in the charger for a few minutes so don't know if that is the fix. i'm going to try do not disturb changes agaiin to see.

Sep 24, 2012 4:33 PM in response to Tenshii26

Hello. I have had the same problmes since I've installed iOS 6 the day it came out. My notification sounds go in and out. I will lose them for 20 + minutes at a time, and then after leaving my phone idle for awhile they will come back. I notice it happens mainly after I've had it plugged into a charger.

Personally, if you're having the issue you need to call apple so they can be aware of it. When I called a few days ago they knew nothing, and were getting ready to tell me it was my phon but my sounds just so happened to come back while speaking with them. They said there wasn't really anything that they could do since the sounds had came back. I have restored the phone at least 3 times, twice as new. Reset, rebooted, and any other thing possible. I lose my sounds at least twice a day. I hope apple fixes this soon. It's annoying. Especially for someone who texts a lot.

Sep 24, 2012 11:17 PM in response to Tenshii26

Power down iPhone. Connect via cable to Itunes. Hold down power button and home button. I tunes will indicate that an Iphone is in recovery mode, restore. Select yes. Once done restore data from back up and this should resolve the sound problems. It is important to first restore original factory settings and have a empty phone. then restore your data from the cloud, etc

Sep 25, 2012 6:58 AM in response to Eddie_za

I'd love to be able to do this, but when I power off my phone it comes right back on. It doesn't stay powered down. I read in another thread this was something apple changed with iOS 6. I have restored my phone in iTunes 3 times now. Twice I set up as a new phone I didn't even use a back up and I still have the same problem. Not going to keep restoring it. As soon as I unplug from iTunes I have no sounds for 30+ minutes. It's obviously an issue with the iOS 6 (I have iPhone 4S I'm not sure what everyone else has). I'm glad to see I'm not the only one with the problem.

Sep 26, 2012 12:26 PM in response to Tenshii26

Yep I have the same problem. Downloaded iOS 6 on my 4s, worked fine and then just today after I switched from my bluetooth to my phone, I can no longer hear on the phone through the ear piece. Speaker works and so do my ear buds. Thought this was a 3.5mm jack problem before that was due to damage but it seems software related. Tried setting all my do not disturbs to off and rebooting but it did not work.


Any suggestions or feedback from Apple on this?

Sep 27, 2012 11:57 AM in response to Tenshii26

I'm having the same issue with my iPhone 4S. After the update to iOS 6 on September 19, the sounds on my phone were fine until Sunday, September 23. I then noticed that I had lost clicking sounds, playbacks, ringtones, etc, unless I plug in an earphone. I tried various fixes but nothing would work. So, I contacted Verizon, and they decided to overnight a replacement phone. A day or so later as I was prepping for the new phone, I noticed the sounds on my old iPhone had returned. I proceeded to replace the phone with the new and have since returned my old phone to Verizon. Well, today, after a couple of days of having the new phone, the sound issues have returned. Now, I'm back to square one again!


I'm wondering if there is an issue with an app or an update to an app that is causing this issue? I noticed someone else has mentioned September 23 in the thread, so that could be of some significance.

Sep 27, 2012 4:15 PM in response to Tenshii26

I'm having the same issue with my iPhone 4S. After the update to iOS 6 on September 19, the sounds on my phone were fine until Sunday, September 23. I then noticed that I had lost clicking sounds, playbacks, ringtones, etc, unless I plug in an earphone. I tried various fixes but nothing would work. Then I tried to restore from itunes and it said cannot due to corrupt files. restored from icloud and lost a lot of stuff...pics, tunes,texts,etc...but got sound back.....for 1 day. Today it is doing it again.....HELP

Sep 27, 2012 4:34 PM in response to Tenshii26

I just went to one of my local Apple Stores this evening for an appointment I had set up to see what the Geniuses had to say. During my wait for my appointment, I plugged my device into a big, beautiful, expensive Bang & Olufsen portable sound system with attached iOS device dock. Professional Griefers from the latest Deadmau5 started playing loudly and richly through the $800 appliance.


I unplugged my device and lo and behold, the volume control UI returned to the already open iPod app. I clicked to resume playback and sound started coming out of my phone's built-in speakers.


I held down the sleep/wake button and the home button until the phone reset; upon boot, the volume control was again missing from the iPod app and any video I opened up on the web.


To replicate the resolution, I plugged my phone back into the dock connected into the picnic basket-looking speaker and it started playing music again. I unplugged the device from the dock, shut down the phone properly by holding down the sleep/wake button until prompted with the slider button to shut off the device.


Upon reboot, the phone was again able to play audio through the built-in speakers from the iPod app, web videos through the browser, the Settings app, etc.


So far, docking then undocking the iOS device appears to be the most common resolution to this issue as corroborated by the Genius that ended up helping me about 10 minutes after my scheduled appointment and those who have reported successful resolution on the web. I am submitting a bug to Apple through Apple's Bug Reporter; it is in their bug reporting database as Problem ID 12390526.


One thing I'd like to take note of as a possibly significant contributor to the bug is whether you updated OTA (Over the air) using the update directly on the phone or if you updated through iTunes.

Iphone 4s iOs 6 Sound issue-

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