Tenshii26
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Q: Iphone 4s iOs 6 Sound issue-

Hi. I've seen several topics regarding this issue yesterday, but since then apple has done maintenance and those posts are nowhere to be seen

 

I downloaded iOs 6 the day it came out, and had no real issues with my device, but a couple of days after sound problems started. The only sound that comes out my device is 'ringtone' when someone calls me. Occassionally the lock screen sound/keyboard sounds will come back on for a couple of seconds but not much longer. I though maybe I dropped my device or got it wet, but that is not the case.

The 3.5mm jack I use for audio in my car, still provides working sound from my iphone, but the speaker on the phone itself does not. My radio/dock for the phone also plays the music/sounds from the device, and will continue playing them even after removing the phone, but only for a couple of seconds.

So all-in-all I don't think its a hardware issue. My question is, anyone here having a related bug? Any known fixes?

iPhone 4S, iOS 6

Posted on Sep 23, 2012 7:45 AM

by Tenshii26,Solvedanswer
Tenshii26 Tenshii26
Level 1 (0 points)
A:

So after countless attempts to figure this thing out.. I have failed. Apple told me to set up an appointment to get the device fixed or possible replaced. I'm not a fan of refurbished devices so I declined. The issue went away one night and I have had no problems with sound since. That is until I ran my favorite app. It is called xSys or sysX. This handy utility tears through all active memory processes and terminates all running programs, besides the operating system and iTunes. That is up an until the latest OS came out. Now I have two theories. This app had a "light" memory cleaning mode and a "hard" version. The latter freed up nearly all available memory (my favorite). At a certain point apple stepped in and stopped supporting the app in the store (free app) until a "light-only" version was released. My guess is that maybe it was causing the crash necessary to successfully jailbreak an iDevice. For those who don't know causing a crash or error on the device is necessary for the jailbreak process. (This is why it's getting harder to jailbreak with newer iOS versions).  Possibility the reason for removal of app from store, and issues with newest iOS? Other idea is that newest iOS simply doesn't deal well with applications closing simultaneously. FYI. My sound instantly disappeared the moment I used that particular app. I've recreated this event several times, and am sure that is /my/ cause

Of the issue. Since then I deleted the app and sound is back. (kept a copy on pc in case) Now the question is does anyone use similar apps or noticed this happens with any sort of app use? On the side- 13,000 views on this topic. Glad to see I'm not alone with this thing..

Posted on Oct 20, 2012 8:17 PM

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Q: Iphone 4s iOs 6 Sound issue-

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  • by Maximilano,

    Maximilano Maximilano Nov 19, 2012 2:11 AM in response to Thorr44
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    Nov 19, 2012 2:11 AM in response to Thorr44

    Another interesting fact is that when connected via bluetooth to scala rider fm, for instance, it allows you to transmit music from iTunes to scala itself (which does work) and to DOCK! So being disconnected from bluetooth device the iPhone thinks it is placed in dock!

     

    Thorr44, do you have any pictures to attach, please?

  • by timetogoandroid,

    timetogoandroid timetogoandroid Nov 19, 2012 7:17 AM in response to Tenshii26
    Level 1 (0 points)
    Nov 19, 2012 7:17 AM in response to Tenshii26

    everyone having this issue, where sound will not play (music,notifications) try something. take a small brush, tooth brush etc, and clean the ports where your charger goes in, The phone gets built up with gunk and thinks it's in the cradle or dock and won't play sounds. The reason it comes and goes is because debris can fall away with movement or plugging/unplugging the phone,etc. good luck and i hope this helps some of you ( I had my friend with a 4s do this lastnight, after this problem had been ongoing for a few weeks, and this instantly brought sound back)

  • by Tr56cey,

    Tr56cey Tr56cey Nov 19, 2012 11:02 AM in response to Thorr44
    Level 1 (0 points)
    Nov 19, 2012 11:02 AM in response to Thorr44

    I phoned apple today and told them my problem, they have arranged a new phone for me to pick up as it is a hardware fault with the phone? Good luck with yours!

  • by 123mezz,

    123mezz 123mezz Nov 21, 2012 8:06 AM in response to Tenshii26
    Level 1 (0 points)
    Nov 21, 2012 8:06 AM in response to Tenshii26

    Iv had same problem with the sound ringtones ect, Then i noticed a button at the top above the volume up/down i slid it across and all working again, Iphone 4 ios 6.

  • by Simba4,

    Simba4 Simba4 Nov 21, 2012 1:54 PM in response to Tenshii26
    Level 1 (0 points)
    Nov 21, 2012 1:54 PM in response to Tenshii26

    Ok here is my case. Today i had 2 percent of battery life the connected the phone to charger and turn it off while charging then after some hours it started doing this on off sound thing. Tried several fixes from here without restore or reset something but no help, the phone thinks its is on dock station or something else i don't know. Then i decided to connect it to a charger and make a reset while charging - i mean hard reset, then for hours everything is ok probalby this was issue when connected the phone to cahrger and the software was messed up. Its worth trying this helps to me, so far no problems.Today i made a location and privacy reset to just to tell you, but trying hardware reset while charging will help probably - it helps to me !

     

    Try this friends and tel mi if this helps you!

     

    Cheers!

  • by Thorr44,

    Thorr44 Thorr44 Nov 21, 2012 2:10 PM in response to Tr56cey
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    Nov 21, 2012 2:10 PM in response to Tr56cey

    Actually not a hardware issue...I found another symptom of the problem:  In iTunes  when you are paired you will see a little orange box with an up arrow immediately to to the right of the volume slider. before you undock, tap the orange icon you should get a window that has all the sound source options: in this case iPhone or Car Stereo. if you select the iPhone, you get your sound back (until you pair again) If you undock or turn off the car without pressing the orange button, you have no itunes volume slider, volume control on the phone, or text message sounds.

     

    Looks more like poor interface design on the part of Apple... no suprise there! undocking or unpairing should default the sound controls back to the phone. but it doesnt after iOS6 upgrade FYI They were more than happy to tell me I had to pay $20 to talk to support, but had no intention of rewarding me for resolving thier issue. I'll keep that in mind when my contract expires... Droid anything yes! iPhone never again!

  • by mel0,

    mel0 mel0 Nov 21, 2012 4:09 PM in response to Tenshii26
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    Nov 21, 2012 4:09 PM in response to Tenshii26

    EVERYONE -  "  123mezz said:  Iv had same problem with the sound ringtones ect, Then i noticed a button at the top above the volume up/down i slid it across and all working again, Iphone 4 ios 6."

     

    That solution worked for me!! This stupid little button was pressed down and none of my sounds were working correctly. Try it!

  • by mel0,

    mel0 mel0 Nov 21, 2012 4:09 PM in response to 123mezz
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    Nov 21, 2012 4:09 PM in response to 123mezz

    Thank you this worked for me!

  • by tttennille,

    tttennille tttennille Nov 21, 2012 11:57 PM in response to mel0
    Level 1 (0 points)
    Nov 21, 2012 11:57 PM in response to mel0

    Everyone...

     

    Same problem as the above, but just to clarify, when I first read mel0's remedy, I thought she was referring to the volume up/down buttons along the side of the phone.  This is NOT the case!

     

    Instructions as below:

    Settings > Sounds > Next to "Vibrate on Ring", slide off, then on again > Repeat for one below which says "Vibrate on Silent" > Repeat again next to the volume slide bar which says "Change with Buttons".

     

    Not sure which of the three above is the actual culprit, but doing all three resolved the issue for me!

     

    Thanks

  • by Rigbus,

    Rigbus Rigbus Nov 22, 2012 12:36 PM in response to timetogoandroid
    Level 1 (0 points)
    Nov 22, 2012 12:36 PM in response to timetogoandroid

    This worked for me! People have a go!

  • by mamabear100,

    mamabear100 mamabear100 Nov 26, 2012 10:15 AM in response to Tenshii26
    Level 1 (0 points)
    Nov 26, 2012 10:15 AM in response to Tenshii26

    I just rebooted and it took care of the problem. 

  • by gmiadbios,

    gmiadbios gmiadbios Dec 2, 2012 11:54 AM in response to tttennille
    Level 1 (0 points)
    Dec 2, 2012 11:54 AM in response to tttennille

    This worked for me! Thanks.

     

    Instructions as below:

    Settings > Sounds > Next to "Vibrate on Ring", slide off, then on again > Repeat for one below which says "Vibrate on Silent" > Repeat again next to the volume slide bar which says "Change with Buttons".

  • by mattbr4,

    mattbr4 mattbr4 Dec 3, 2012 4:00 PM in response to Tenshii26
    Level 1 (0 points)
    Dec 3, 2012 4:00 PM in response to Tenshii26

    If anyone is still having the sound problem I found (at least for my 4s) that turning the "do not disturb" schedule off (in notifications) fixed the issue. Since then I haven't had any problems with the sound (from any app) coming off and on. It isn't showing a connection to some fictitious dock connector anymore either. Hope this helps someone. 

  • by Momarian,

    Momarian Momarian Dec 8, 2012 1:48 PM in response to smembie
    Level 1 (0 points)
    Dec 8, 2012 1:48 PM in response to smembie

    Yes! Thank you.  This worked for me.  In my case it was TuneIn Radio app.  When I went into that app and raised the volume within it and closed the app, my message sounds were as loud as original. 

     

    If your message sounds are low or not making sound, try going into each app's volume setting and turning it up to 11.

     

    Thank you!

  • by mraffik,

    mraffik mraffik Dec 8, 2012 4:08 PM in response to Tenshii26
    Level 1 (0 points)
    Dec 8, 2012 4:08 PM in response to Tenshii26

    Upgraded my 4S to 6.0.1. Just knocking my head for 8 hours now. Made many restore, nothing works.

     

    Its Apple's trick to make the older version phones useless and force customers to buy the new version phones. It's not a bug or hardware problem.

     

    I am sure, Apple doing it purposely.

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