Tenshii26
Level 1 (0 points)

Q: Iphone 4s iOs 6 Sound issue-

Hi. I've seen several topics regarding this issue yesterday, but since then apple has done maintenance and those posts are nowhere to be seen

 

I downloaded iOs 6 the day it came out, and had no real issues with my device, but a couple of days after sound problems started. The only sound that comes out my device is 'ringtone' when someone calls me. Occassionally the lock screen sound/keyboard sounds will come back on for a couple of seconds but not much longer. I though maybe I dropped my device or got it wet, but that is not the case.

The 3.5mm jack I use for audio in my car, still provides working sound from my iphone, but the speaker on the phone itself does not. My radio/dock for the phone also plays the music/sounds from the device, and will continue playing them even after removing the phone, but only for a couple of seconds.

So all-in-all I don't think its a hardware issue. My question is, anyone here having a related bug? Any known fixes?

iPhone 4S, iOS 6

Posted on Sep 23, 2012 7:45 AM

by Tenshii26,Solvedanswer
Tenshii26 Tenshii26
Level 1 (0 points)
A:

So after countless attempts to figure this thing out.. I have failed. Apple told me to set up an appointment to get the device fixed or possible replaced. I'm not a fan of refurbished devices so I declined. The issue went away one night and I have had no problems with sound since. That is until I ran my favorite app. It is called xSys or sysX. This handy utility tears through all active memory processes and terminates all running programs, besides the operating system and iTunes. That is up an until the latest OS came out. Now I have two theories. This app had a "light" memory cleaning mode and a "hard" version. The latter freed up nearly all available memory (my favorite). At a certain point apple stepped in and stopped supporting the app in the store (free app) until a "light-only" version was released. My guess is that maybe it was causing the crash necessary to successfully jailbreak an iDevice. For those who don't know causing a crash or error on the device is necessary for the jailbreak process. (This is why it's getting harder to jailbreak with newer iOS versions).  Possibility the reason for removal of app from store, and issues with newest iOS? Other idea is that newest iOS simply doesn't deal well with applications closing simultaneously. FYI. My sound instantly disappeared the moment I used that particular app. I've recreated this event several times, and am sure that is /my/ cause

Of the issue. Since then I deleted the app and sound is back. (kept a copy on pc in case) Now the question is does anyone use similar apps or noticed this happens with any sort of app use? On the side- 13,000 views on this topic. Glad to see I'm not alone with this thing..

Posted on Oct 20, 2012 8:17 PM

Close
Tenshii26

Q: Iphone 4s iOs 6 Sound issue-

  • All replies
  • Helpful answers

first Previous Page 12 of 15 last Next

  • by Shaun8319,

    Shaun8319 Shaun8319 Feb 20, 2013 5:42 PM in response to jjanton
    Level 1 (0 points)
    Feb 20, 2013 5:42 PM in response to jjanton

    Let me know the outcome as its puzzled me, no sound unless I put earphones in. It's ever since I updated to IOS 6.1.2. Cheers

  • by Dodoritfort,

    Dodoritfort Dodoritfort Feb 21, 2013 1:42 AM in response to Tenshii26
    Level 1 (0 points)
    Feb 21, 2013 1:42 AM in response to Tenshii26

    I found à solution !

     

    I changed of phone operator. So I changed m'y Simcard too.

     

    Thé sound is working again !

  • by CharliePrinceBKNY,

    CharliePrinceBKNY CharliePrinceBKNY Feb 23, 2013 11:42 PM in response to Shaun8319
    Level 1 (0 points)
    Feb 23, 2013 11:42 PM in response to Shaun8319

    I'm in the same boat.

     

    Upgraded to 6.1.2

     

    killed all sound

     

     

     

    no jailbreak, iphone 4s, nothing.. what's weird is this seems different from the "it thinks it is docked" bug

     

    basically that one is easily figurable.. if you plug your iphone into the dock connector.. it plays sound again so you know where the problem is. it thinks it's docked

     

    this one HAS NO SOUND regardless if you plug it to the dock connector or not

     

    the only solution i have found is to jailbreak the phone and delete this file which is the cause of the problem but i am not about to go jailbreak my phone

     

    apple broke my phone with 6.1.2

     

    FIX IT

     

    no excuses, fix this ******* mess

  • by taehwa2008,

    taehwa2008 taehwa2008 Feb 24, 2013 6:16 PM in response to Tenshii26
    Level 1 (0 points)
    Feb 24, 2013 6:16 PM in response to Tenshii26

    Same issue. Ringer volume does not work and no speaker sound. Fixed after turning off the auto brightness button. Vaguely remember that after iOS updating the phone went dark and flicked a few times. Hopefully no more problems.

  • by Marcos80,

    Marcos80 Marcos80 Feb 24, 2013 11:29 PM in response to Tenshii26
    Level 1 (0 points)
    Feb 24, 2013 11:29 PM in response to Tenshii26

    Same issue here , as soon as I updated my phone from the new software update 6.1 which than created problems for my battery life draining at a rather ridiculous rate, than comes another update 6.1.2 that is supposed to fix the issue but just creates an entirely new problem with my phone now not ringing when someone calls, I'm also not able to receive text messages as there is no text tone that plays. This is getting annoying Apple please stop rushing to make the next big hit and focus on the customers that you already have before you lose them.

  • by george113,

    george113 george113 Feb 26, 2013 2:38 PM in response to Tenshii26
    Level 1 (0 points)
    Feb 26, 2013 2:38 PM in response to Tenshii26

    Same here. I updated my iphone 4 and now it will not work with my dock or play through my speakers. I already have bought an iphone 5 but i wanted to use the very very very expensive iphone 4 as  a permanent device for my stereo. Sort it out please- how can you let down thousands of loyal customers who continue to spend a great deal of money on your products. DONT RIP US OFF- fix the bug so i can have my iphone 4 still usable. As i have said - I have already bought an iphone 5- you are not losing a customer but if you dont fix this I guarantee i am off to Android on the next upgrade.

  • by Stef G,

    Stef G Stef G Feb 27, 2013 4:13 AM in response to Tenshii26
    Level 1 (0 points)
    Feb 27, 2013 4:13 AM in response to Tenshii26

    I'm having problems since the upgrade too. As soon as I put my iPhone 4s on either my Bose docking system or B&W Zeppelin the volume bar disappears in iTunes and the sound doesn't work. Same with Spotify. Most annoying!

    I have reset to factory settings, cleaned the phone and the docks - and still no sound!

  • by bidemop,

    bidemop bidemop Feb 27, 2013 7:55 AM in response to Stef G
    Level 1 (0 points)
    Feb 27, 2013 7:55 AM in response to Stef G

    I'd rather use the assistive technology (I still have sound through my speaker...it's very faint and through my earphones) to adjust the sound and/or mute the phone as opposed to resetting my phone.  I don't want to lose voicemails or anything...I save them for posterity.  I tried the cleaning, etc. before I contacted Apple and got the response I did...that they were working on a fix.  They don't realize what a pain in the butt this is. 

  • by GeekThea,

    GeekThea GeekThea Mar 4, 2013 11:10 PM in response to Tenshii26
    Level 1 (0 points)
    Mar 4, 2013 11:10 PM in response to Tenshii26

    This is the second time that an update has caused an issue with an Apple device. First my iPad's sound started having issues - which wasn't as serious, but after my iPhone 4s stopped ringing - I'm now extremely upset. I avoided this update for weeks and totally regret doing it. I hope this is resolved soon. I also reset my phone again (which I now regret because it didn't work) and on top of that, it reset all my wireless settings. Again, not the end of the world, but quite frustrating. Will try a few more things later this week, or resort to visiting an Apple or Verizon store.

  • by badamreddy,

    badamreddy badamreddy Mar 7, 2013 2:16 PM in response to GeekThea
    Level 1 (0 points)
    Mar 7, 2013 2:16 PM in response to GeekThea

    After the iOS 6.1.2 upgrade, my smart iphone 4s volume is not working,

    Apple - plzz fix the volume issue.

    Thanking you.

  • by jjanton,

    jjanton jjanton Mar 7, 2013 2:42 PM in response to Tenshii26
    Level 1 (0 points)
    Mar 7, 2013 2:42 PM in response to Tenshii26

    After talking to my wonderful sister she found this post on another thread that did it for me! I was reluctant because I've followed so many so called fixes but this actually did it!!

     

    https://discussions.apple.com/message/21442143?tstart=0#21442143

     

    follow the physical tethering sync to itunes and you'll be happy!

    Thanks for all your help

  • by jjanton,

    jjanton jjanton Mar 7, 2013 5:19 PM in response to jjanton
    Level 1 (0 points)
    Mar 7, 2013 5:19 PM in response to jjanton

    Again I jumped the gun. The sound came back for maybe 15 minutes at the most.

    Back to no sound. I'm thinking about either windows or android phones right now.

    One disgruntled apple owner

  • by Jhp0655,

    Jhp0655 Jhp0655 Mar 9, 2013 8:24 PM in response to Tenshii26
    Level 1 (0 points)
    Mar 9, 2013 8:24 PM in response to Tenshii26

    I too am having this problem and it's very intermittent sometimes it'll last for hours. Other times it will last for just for seconds. Sometimes a reboot will fix it sometimes a sync with  iTunes and sometimes I just have to let it sit overnight I never know. I hope Apple is working on a fix because this is ridiculous is been going on for several months I just never thought it was something anybody else was having problems with

  • by amc351,

    amc351 amc351 Mar 10, 2013 12:40 PM in response to Tenshii26
    Level 1 (0 points)
    Mar 10, 2013 12:40 PM in response to Tenshii26

    I have all the same problems! How do i down grade from the ios 6

     

    Such a nightmare! begginning to hate the iphone :-(

  • by bpatt,

    bpatt bpatt Mar 10, 2013 1:16 PM in response to Tenshii26
    Level 1 (0 points)
    Mar 10, 2013 1:16 PM in response to Tenshii26

    I am new to Apple products, have been a Android user for the past 5 years or so.  I decided to give Apple a try because of some Android software issues and friends recommending the iPhone.  Heard the iPhone was a better product with no issues and always great product. I was happy at first.  I am beginning to regret my move to Apple with this software issue with speakers, notifications, and volume button.  It seems that there are ALOT of people with problems, yet no response from Apple. This problem is not only annoying but also scaring thinking that we were getting a superior product.  I hope Apple will address this and take care of the problems with a fix soon.  Just a surprised and not happy new customer.

first Previous Page 12 of 15 last Next