Previous 1 3 4 5 6 7 Next 213 Replies Latest reply: Nov 22, 2013 2:43 PM by JTiss Go to original post Branched to a new discussion.
  • bustersdad Level 1 (0 points)

    I recommend all of you go to your local apple store and you will probably end up with a new phone. I tried everything phone support recommended you. It ended up being a hardware problem.  They replaced 4s for free because there was a bit of corrosion on the dock connector. The new 4s that they gave me is working fine now on IOS 6.

  • alwayslostandconfused Level 1 (0 points)

    Thanks I have an appt. today at the Apple store on my 2nd refurbished iphone4S, 1st one lasted 2 months got another refurbihed one. I have apple care will they give me an in the box new phone or another refurbished? I don't want another refurbished unless it is one of the later models released. Thanks for the advice.

  • Jdem Level 1 (10 points)

    Except it can't be a hardware problem if everything worked fine prior to iOS 6.

  • alwayslostandconfused Level 1 (0 points)

    This is not the case with mine it had the same pribs before ios6

  • alwayslostandconfused Level 1 (0 points)

    Went to Genius bar and they did a "different type of restore" as my Siri stopped working today also, I begged and pleaded for a new out of the box phone and he said if I can't figure it out, I'll give you one, he brought the phone back to me, I tested it and now my keyboard shortcuts were gone , no good, someone went into the back and came out 10 minutes later. My phone is better now especially since I took the plastic cover off the front of the phone no more muting by ear and the screen goes dark in seconds, turns out my restore file in itunes is corrupt. I lost my keyboard shortcuts for a few, but went into icloud settings and toggled off the documents and data button and I have the keyboard shortcuts back. I got both emplyees business cards so I'll ask them tomorrow b/c it worked fine for a good 5 hours, I saw the bumper case for the 4S, sorry but I'm not spending $30 when I paid less for my current phone. On a side note, Apple will beat any price on any item if you show them the ad even online and 2 employees and I were chatting and I asked about the ipad mini, neither of them had "any idea" about it. To which I replied if it's cheaper than the new ipod, some there are going to be some upset customers and they nodded in agreement and said "We have no idea nor have we been told anything about the ipad mini." Hmmmm......

  • Ashmit Saluja Level 1 (0 points)

    Well I am from India. Updated my 4S to iOS6. Was very happy with the new features and stuff. And then in a weeks time it suddenly stopped its sound output. No ringtone. No message tones. No alarm. Nothing at all. I am facing a lot of difficulties because of this. Never expected this from apple. Anyways, I went to the service Center and they say they will replace my iPhone.


    So I guess the only solution is to go and get your iPhone replaced or wait for apple to release a bug free iOS 6 . Something version.

  • alwayslostandconfused Level 1 (0 points)

    Good for you for getting your phone replaced. At this point, I think everyone with sound issues should go to the Apple store, whatever they did to mine yesterday really helped I am really experiencing ios6 now.

  • nateq Level 1 (0 points)

    Had all the same sound issues everyone else was having on my 4s.

    Got a Genius Bar replacement today under warranty.

  • Julsik Level 1 (0 points)

    The same thing with my iPhone 4S.

    Apple guys, fix it!!! It's too frustrating. Every time my phone goes mute all of a sudden I feel like smashing it. :(

  • poorlittlething Level 1 (0 points)

    Also no sound. Did everything... nothing has worked.

  • Mr_eastcoast2k5 Level 1 (0 points)

    I have the same issues guyz... First i thought water got in my phone speaker but turns out its an stupid bug... This is serious and i dont know when apple to going fix this

  • alwayslostandconfused Level 1 (0 points)

    To Julsik, Poor little thing and Mr_eastcoast2k5, I 150% know where you're coming from, I'm on my 2nd iphone 4s in 2 months after 3 weeks of sheer agravation and CURSING the day I downloaded ios6, I FINALLY made an appt at the Genius bar for this past Sunday:

    went to Genius bar and they did a "different type of restore" as my Siri stopped working on Sunday also, I begged and pleaded for a new out of the box phone and he said if I can't figure it out, I'll give you one, first thing he did was take the plastic cover I put on the phonescreen myself, no more muting by ear and the screen goes dark, not dim, dark, in seconds while on a call, IDK if this is true but he told me and kind of showed me that some iPhone 4S models come with the screen cover already installed to avoid the sensor issue which I experienced b/c I automatically covered my phone with a screen protector before I took it out of the Fed Ex box. He wanted to take the preinstalled screen cover off to show me, but I said "No thank you" and now that I look closer at the device I can see it. After he did his thing he brought the phone back to me, I tested it and immediately noticed that there was a difference, he also restored my ios6, I now have options that I didn't even know existed, now I LOVE ios6, but my keyboard shortcuts were gone , no good, unacceptable were my words, he sent another employee into the back and she came out 10 minutes later; ALL keyboard shortcuts present even ones from years and 2 iphones ago that I forgot about. My phone is like new now, turns out my restore file in itunes is corrupt. I woud've never thought my restore file woud be corrupt (see my username), didn't even know that existed so the 100 times I performed a restore was just a waste of time. I said what happens if I have to resore? They said come back and your wish for a new phone might just come true. Point of my story is to take your device to the Apple store; even if you're not covered they'll diagnose it for you so you know. Best of luck!

  • Marc Whitchurch Level 1 (5 points)

    I too have issues with my Iphohne 4 since ugdating to IOS6 - the Text alerts come through intermittently - I dont know whether its because i leave the text thread open before turning the phone off or hitting the home button but it is SOOOOOOOOOO infuriating when i open my messages to find out that someone has replied and has been waiting for me to reply back and consequently sent more messages to me to chase me!!



  • Derol Level 1 (0 points)

    Can anyone explain what this "different type of restore" is?

  • Air Fire Level 1 (0 points)

    I have a similar problem, except mine is that I don't recieve any sound or vibration whenever I recieve an SMS or iMessage, all the other sounds work fine. The screen lights up and I get a notification, just no sound or vibration.

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