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what's with sync error 1140 when syncing iphone?

This happened both with my iphone 4 and 4s when plugged via usb into my iMac. Is there a relationship to photo's? Error 1140 prevents syncing.

iPhone 4, iOS 5.1.1, happened to my iphone 4s too

Posted on Sep 23, 2012 7:52 AM

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19 replies

Sep 27, 2012 4:38 PM in response to freefranklin51

I also got the error 1140. I did a little searching and found the answer off of this support site! Since it is an iPhoto problem, I just unchecked the sync photos box in iTunes, and then synced my phone. Everything else besides the photos synced just fine. This worked for me because all I really wanted to do was sync my music. Still need a fix for syncing photos...

Sep 27, 2012 5:11 PM in response to xtine1217

This worked for me because all I really wanted to do was sync my music. Still need a fix for syncing photos...


I've seen one report of a possible workaround for the 1140:


After several Google searches I found the iPad syncing problem to be caused by iPhoto 9.4 not handling the & correctly in names. It's not recognizing them as & which is causing problems with XML. You can manually change them or wait for Apple to issue a fix to iPhoto 9.4. I started to do the manual fix & I just have too many to change.


(Manual renaming isn't going to be an easy/good workaround for a bunch of folks, though.)

Oct 1, 2012 4:02 PM in response to freefranklin51

Update: try updating to iPhoto 9.4.1. If it's not appearing in your Software Update yet, try updating using a .dmg installer downloaded from the following page on the Apple website:


iPhoto 9.4.1


From the release notes for the new version:


What's New in Version 9.4.1

  • Improves the reliability of syncing to iOS devices via iTunes
  • Fixes an issue that could cause iPhoto to quit unexpectedly when using the Export command
  • Addresses an issue that could cause iPhoto to quit unexpectedly when upgrading multiple books, cards, and calendars
  • Resolves an issue with downloading and viewing photos synced from Facebook albums

Oct 4, 2012 2:15 AM in response to Mike Holczer

The issue has to due with the cache that iPhoto uses for mobile devices.


Just delete this folder, sync and let iPhoto rebuild it. If you have a lot of pictures to sync it might take some time, but all it is doing is bascially regenerating the thumbnails.


In your home folder, go to Pictures>iPhoto Library (Or wherever your library is located).


Now right click, Show Package Contents then delete the folder titled, "iPod Photo Cache". Empty your trash, and try to resync your device.



Most likely this didn't update properly somewhere along the line between OS X and iPhoto updates.

Oct 4, 2012 4:15 AM in response to AppaHolic

My issue is actually related to the internal (to iPhoto) GUID of some photos have an unescaped ampersand in them. If I manually edit the AlbumData.xml file to remove or escape these apersands, iTunes works fine and can sync my photos. I believe I have found where this GUID is stored in the Library.apdb file (the uuid column of the RKVersion table), but I'm more relucant to mess with the real iPhoto database than I am with the AlbumData.xml file.


It is my understanding that the AlbumData.xml file is not consumed by iPhoto, it is created and mantained by iPhoto to share information about photos, albums, event, etc with other applications like iTunes and the media browser.

what's with sync error 1140 when syncing iphone?

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