alicia226

Q: Problem WiFi while iPhone 4S is in screen lock

I bought an iPhone last week, and I've realized that when the iPhone screen is locked wifi disconnects.

If I have also connected 3G, the 3G connection appears, and if I have not connected 3G is none connection.

 

And in milliseconds reappears wifi icon again.

 

 

Is it normal?

 

Thank you very much.

 

 

*I heard something about it, but it happened in old iPhones.

iPhone 4S, iOS 6

Posted on Sep 23, 2012 8:15 AM

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Q: Problem WiFi while iPhone 4S is in screen lock

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  • by B. Tim,

    B. Tim B. Tim Sep 24, 2012 8:09 AM in response to debora5676
    Level 1 (50 points)
    Sep 24, 2012 8:09 AM in response to debora5676

    Can you post your findings back here? I live in Belgium and there is no Apple Store here

  • by debora5676,

    debora5676 debora5676 Sep 24, 2012 8:11 AM in response to B. Tim
    Level 1 (5 points)
    Sep 24, 2012 8:11 AM in response to B. Tim

    Of course, but you must wait friday :-)

  • by B. Tim,

    B. Tim B. Tim Sep 24, 2012 8:13 AM in response to debora5676
    Level 1 (50 points)
    Sep 24, 2012 8:13 AM in response to debora5676

    Thanks and that's no problem at all

  • by debora5676,

    debora5676 debora5676 Sep 24, 2012 8:14 AM in response to B. Tim
    Level 1 (5 points)
    Sep 24, 2012 8:14 AM in response to B. Tim

    Perfect. See you soon

  • by Brown2110,

    Brown2110 Brown2110 Sep 25, 2012 11:54 AM in response to alicia226
    Level 1 (0 points)
    Sep 25, 2012 11:54 AM in response to alicia226

    Turn off ask to join networks in the wifi settings.

    That worked for me!

  • by JohnnyPu,Helpful

    JohnnyPu JohnnyPu Sep 25, 2012 12:55 PM in response to alicia226
    Level 1 (5 points)
    Sep 25, 2012 12:55 PM in response to alicia226

    I had the same issue with all my apple mobile devices. I had tried all the solutions from applecare but none of them works for me. Finally, I called Bright House(my ISP). And, they came and replaced the Mode and wifi router. Then, everything just goes fine. For my situation, I would say the problem should be the old WiFi router! But, I still have an question. Why does iOS5 work just fine with the old router, not the iOS6? Anyway, I got everything working right now with the new router.

  • by alicia226,

    alicia226 alicia226 Sep 25, 2012 1:02 PM in response to alicia226
    Level 1 (0 points)
    Sep 25, 2012 1:02 PM in response to alicia226

    I went to the AppleStore in Madrid, and they told me "the wifi icon changes is normal, but the notifications should be displayed, although the screen is locked". So I changed it for a new one, because I bought it last week.

     

    I should test in iOs6 again...

  • by zainman88,

    zainman88 zainman88 Sep 25, 2012 10:22 PM in response to debora5676
    Level 1 (0 points)
    Sep 25, 2012 10:22 PM in response to debora5676

    exact same problem with me Debora5676

     

    updated my iPhone 4S 16GB to iOS 6 the day it came out (19th of September) and i've noticed this change ever since.

     

    I also live in an area where there is no cellular reception and therefore when i get home, i turn my phone to Airplane mode to save battery but leave the wifi on as i can get push notifications like iMessage, facetime and whatsapp.

     

    Now though, after upgrading to iOS 6. When my phone is locked, it disconnects  the WiFi and when i manually unlock it, takes a couple of seconds before the WiFi icon re-appears and i get all my notifications/messages etc.

     

    Extremely annoying.

     

    I can confirm that if you leave the phone plugged in to a power source, the WiFi will not turn off.

     

    I am yet to try the Auto-proxy setting, but if anyone has any solutions, it would be greatly appreciated!

  • by debora5676,

    debora5676 debora5676 Sep 25, 2012 11:32 PM in response to zainman88
    Level 1 (5 points)
    Sep 25, 2012 11:32 PM in response to zainman88

    Hi, I will go to Apple store and I hope to resolve, because with ios 5.1.1 I haven't this problem

  • by zainman88,

    zainman88 zainman88 Sep 25, 2012 11:35 PM in response to debora5676
    Level 1 (0 points)
    Sep 25, 2012 11:35 PM in response to debora5676

    would be good if you can take a print out of this thead with you to show to them the detail of the problem and the fact that it isn't just you experiencing it!

  • by debora5676,

    debora5676 debora5676 Sep 25, 2012 11:42 PM in response to zainman88
    Level 1 (5 points)
    Sep 25, 2012 11:42 PM in response to zainman88

    It's a good idea. I don't think that is normal that wifi don't work in standby, because with 5.1.1 it worked. And is absurd that I can't receve notifications of iMessage and whats'app when iPhone is in screen lock. And I saw that, when I turn on the screen, often it don't find my home wifi network, so it consume much battery, maybe it search network constantly. I hope really to resolve

  • by debora5676,

    debora5676 debora5676 Sep 27, 2012 6:53 AM in response to alicia226
    Level 1 (5 points)
    Sep 27, 2012 6:53 AM in response to alicia226

    Hi Alicia, about the new iPhone ...the wifi icon disappear when telephone is in standby, and it reappear when you turn on the screen?

  • by rdevulapalli,

    rdevulapalli rdevulapalli Sep 27, 2012 7:42 AM in response to alicia226
    Level 1 (0 points)
    Sep 27, 2012 7:42 AM in response to alicia226

    I have exact same problem with my 4S 5.1.1. Wifi turns off some time after phone goes to sleep mode. When I click on Home/LockButton(without even slide to unlock) it itakes couple of seconds to reconnect to my Wifi. It looks like some wifi connection timeout((definately more than a min), because it doesn't turn off immediately after I put the phone is sleep mode. Once connected it stays Wifi connected for a while. If I keep getting notifications frequenly, my wifi keeps connected. Is there a setting somewhere on iPhone how long the wifi keep connected when phone goes sleep ?? Is it a setting on Wifi Router ? Didn't get a right answer yet !!

  • by debora5676,

    debora5676 debora5676 Sep 27, 2012 7:56 AM in response to rdevulapalli
    Level 1 (5 points)
    Sep 27, 2012 7:56 AM in response to rdevulapalli

    Hi, I went to apple store today and they replacement my iPhone 4S with another iPhone 4S that have ios 5.1.1. I see that in this new iPhone wifi icon disappear when it is in standby, but I receve notifications. In my old iPhone 4S wifi icon not disappear when telephone is in standby, the new iPhone yes, but important is that I receve notifications. Now I try to download ios 6, I hope that there arent't problem

  • by alicia226,

    alicia226 alicia226 Sep 27, 2012 12:17 PM in response to debora5676
    Level 1 (0 points)
    Sep 27, 2012 12:17 PM in response to debora5676

    Yes, the icon changes. Some friends of mine have told me that they also saw it in ios 5.1.1 , but the iPhone works fine.

     

    I'm not sure that I receive all the notifications, because when I've also connected 3G, the 3G data counter increases............

    I think I'm going crazy haha

     

    It's true that I've received notifications on Wifi at the same time that the screen is locked, but I don't know if all it should.

     

    I'll test the phone more days.

     

    How about your new phone?

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