iPhone 5 has a small dust spec underneath glass. What to do?

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Level 1

8 points

iPhone 5 has a small dust spec underneath glass. What to do?

It seems every time I get a product (not just from Apple, all products) I seem to find some sort of defect or something that irritates me. This time its the iPhone5 I just received on Friday. I just noticed that there is a little small black dust spec on the iPhone, its really not a huge deal, but once I noticed it, it always bugs me. Especially when im on white pages, or looking at photos. Normal web browsing I probably wouldn't really notice it, but i have ocd, and i keep looking for it, and it simply bugs me. I read that the phones are sealed shut, so if there is a spec of dust, it happened during production. But i don't know, what if more start appearing? What should I do? Should I take it in? is it too soon, since they just released it Friday? Will i get a new phone, or a refurbed one of they switch it out? and finally, if they switch it out, and the new one also has a defect later on, will that phone still be covered by my warranty?

thanks

Posted on Sep 23, 2012 3:11 PM

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Answer 1

roaminggnome

Level 10

106,407 points

Sep 23, 2012 3:16 PM in response to UN1QUE

"Should I take it in?"

If you like.

"is it too soon, since they just released it Friday? "

No way ot know until you take it in.

"Will i get a new phone, or a refurbed one of they switch it out?"

No way to know and should be no way to tell.

" and finally, if they switch it out, and the new one also has a defect later on, will that phone still be covered by my warranty?"

yes

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Answer 2

Sep 23, 2012 9:18 PM in response to UN1QUE

Mine has that too. With the iPhone 4 I had this problem big time. I wouldn't take it in right now because they're short on new models as it is. Anytime during the year warranty I'd go in and have the screen looked at. They used to just swap out iPhones and iPads on the spot but it looks like they may just replace the display unit for the 5. Whatever the case is, I feel your pain. Take it in to an apple store and they'll most likely swap the display out but go in about two weeks or so. You can try now but I'd go in two.

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