HT203516: Get help creating an iCloud backup

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princeomyself

Q: I have updated my iphone to ios6. Since then i am not able to backup my data to iCloud. While backing up an error occurs says the backup could not be completed.

Plz suggest

iPhone 4S, iOS 6

Posted on Sep 23, 2012 6:39 PM

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Q: I have updated my iphone to ios6. Since then i am not able to backup my data to iCloud. While backing up an error occurs says the ... more

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  • by ILVTX,Solvedanswer

    ILVTX ILVTX Sep 27, 2012 8:05 AM in response to princeomyself
    Level 1 (10 points)
    Sep 27, 2012 8:05 AM in response to princeomyself

    What worked for me was to:

    1. Go to "Settings" then "iCloud"

    2. Turn off everything that was turned on (mail, contacts, calendars, etc.) but leaving the data on my phone.

    3. Go to Storage & Backup, turn off iCloud Backup

    4. Go back to iCloud (back 1 page), turn everything that I wanted to back up, on.

    5. Turn iCloud Backup on, then pushed Back Up Now (making sure phone was plugged in, wifi picking up with all bars, & locked phone).

    When I checked my phone after about a minute, it was working.

     

    This worked on my phone, but can't get it to work on hubby's, but I haven't had great wifi connection with his when I've tried. I'll try again this evening and update then.

     

    Hope this helps.

  • by princeomyself,Helpful

    princeomyself princeomyself Sep 28, 2012 10:37 AM in response to ILVTX
    Level 1 (0 points)
    Sep 28, 2012 10:37 AM in response to ILVTX

    Thnx. It worked ;)

  • by Rita313,

    Rita313 Rita313 Aug 14, 2015 7:11 PM in response to princeomyself
    Level 1 (4 points)
    Mac OS X
    Aug 14, 2015 7:11 PM in response to princeomyself

    I can not update icloud on my os in widows 7.