what can i do about error (6) to fix it and install my software update. my iPhone is blocked now and it show the cable and itunes logo's .

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what can i do about error (6) to fix it and install my software update. my iPhone is blocked now and it show the cable and itunes logo's .

i made the update for IOS 6 with the latest version of iTunes and it downloaded the latest version of IOs 6 after that, when it was trying to intall the update it gave me an error ( error (6) ) , now my iPhone is in the stage where it shows me a cable and the itunes logo. what can i do to fix it ?

iPhone 4, iOS 5.1.1

Posted on Sep 24, 2012 3:02 AM

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Answer 1

AnaMusic

Level 9

57,562 points

Sep 24, 2012 3:04 AM in response to nikson1221

Error 2, 4 (or -4), 6, 40, 1000, 9006

Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

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