Q: I have downloaded ITUNES 10.7 on my Windows 7 laptop. When I try to start the program, 2 overlapping icons (ITUNES

After Itunes 10.7 update, the program can't be started anymore on my Windows7 laptop. 2 overlapping icon (Itunes + Apps) appear on the start menu bar, but nothing happens. The screen is frozen and the program can't be opened. Any ideas how to solve this problem or what I should do next?

Posted on Sep 24, 2012 5:34 AM

I have this question too

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by b noir,

b noir Sep 24, 2012 12:26 PM in response to ManPot
Level 9 (72,129 points)

Sep 24, 2012 12:26 PM in response to ManPot

I haven't seen that one reported before.

In the course of your troubleshooting to date have you worked through the version of the following document that is appropriate to your Windows OS?

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
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Q: I have downloaded ITUNES 10.7 on my Windows 7 laptop. When I try to start the program, 2 overlapping icons (ITUNES

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by b noir,

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