Temp fix for iOS 6 not pushing Exchange mail

Verizon. My account verified, but nothing would push. The error was showing up on our exchange event log. It turns out the link I posted did not fix my specific problem. I was not inheriting permissions. Once I started inheriting, the emails started populating.

Iphone 5

If you mean to disable it on the phone, my accout says it can't be verified when I do that.

This sounds like a misconfiguration of the server as opposed to a problem on Apple's side. This thread should be contained to not receiving push email when the server has been verified as being properly configured, i.e, push used to work but now it doesn't, or push works on another mobile device but not on the iPhone 5.

This is interesting. I've been having the same problem as everyone else here with exchange pushing. I looked in my logs and have the apsd crash thing happening. A collegue of mine got his phone a day before me and is having no problem with push working on his phone using the same exchange server. I also looked in his logs and there is no apsd crashes. Could this be a phone specific issue? Any idea why one phone would work and the other not?

FYI, all other iPhones in our organization configured properly. They were using AT&T. I switched from a t-mobile blackberry using enterprise server so the problem was specific to my exchnage account and a new phone that used push. I would just suggest looking at the exchange event logs.

Hi Greg,

What build of IOS 6 are you running on your iphone 5 as opposed to the build number of IOS 6 your collegue's iphone 5 is running? For example my iphone 5 is on build 10A405. To find out the build number just go to setting, general, about and look in the field titled version. It should say 6.0 (XXXXXX) where XXXXXX is your build number.

Thanks

I'm 10A405 as well as is my colleague's.

Agreed. As it is in my case, push works correctly on both my ipad 2 and iphone 4s, both are running IOS 6.

Interesting. Same build number, different result. In any event, I finally did receive a call back from Apple Engineering. At first they stated that because the issue dealt with a corporate email system that they could not provide any support. I explained my situation and they were kind enough to escalate my case even further to Apple Enterprise Support. I spoke to a gentlemen within that group that stated he had not heard of any issues. I pointed out these forum posts and he took a look at them. Afterwards, he agreed that he would need to escalate the case even further up the chain. Lastly, he called me back and asked for my build number. That's about it. Let's see what they come back with now.

Same problem with mine -- iPhone 5, Verizon is the carrier. Worked great on my iPhone 4 with AT&T as the carrier.

For whatever this is worth, I deleted my account and reset it. Push worked for awhile and then stopped. But this time when I look in the error logs I see no new apsd issue.

greggabe - I did this as well and had the same results. Push worked for a short time and then stopped again.

Does anyone know if all of the folks having this problem are on Verizon? Our IT manager has AT&T and has not experienced this problem on his iPhone5.

I'm verizon, but so is my collegue whose push is working.