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my ipad is disabled says connect to itunes

my ipad is disabled says connect to itunes

iPad, iOS 6

Posted on Sep 24, 2012 8:38 AM

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5 replies

Sep 24, 2012 9:39 AM in response to nandinee

If it's showing the disabled screen due to too many incorrect passcode attempts then you will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808


If you do it via a different computer then :

If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

Jan 11, 2014 1:05 PM in response to user463

I'm not entirely sure what your posts means, but if are being asked to enter the iPad's passcode when you connect it to your computer's iTunes then follow the instructions on the second half of this page http://support.apple.com/kb/HT1212 :


Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.

my ipad is disabled says connect to itunes

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