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How do I delete a wi-fi network, in this case a guest network?

This should be fairly easy to do, yet I can't figure out how to do it in network preferences. Any suggestions?

iPad Wi-Fi + 4G

Posted on Sep 24, 2012 9:40 AM

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20 replies

Sep 24, 2012 4:50 PM in response to CRMDVM

I want to delete it from my network preferences. When I first purchased my current wireless router a couple of years ago, I created two networks: one for my own person use and one for visiting guests. At that time, I did not secure either one with a password. However,more than a year ago, I password protected my main network, forgetting that I had the guest one as well. I have since tried to password protect the guest account, and failing that just decided to delete it. I can do neither. I'm sure I'm missing something obvious in the process, but I can't seem to lock the account to all those who don't have the password, or delete it.

Sep 24, 2012 6:47 PM in response to stephenfrombowling green

OK - you cannot delete or change the name of the guest account on a Cisco router - it is the name of the network with guest after it - you can however choose not to allow guest access or change the password and control the number of guests - to access this function, go to http://192.168.1.1 and enter the user name and password of the router - default is admin unless you changed it - then go to the wireless tab and over to guest access below it and you can prevent access to the guest account - let me know if this works

Sep 24, 2012 7:18 PM in response to CRMDVM

I followed your directions and everythng seemed to be working until the final step. I went to the address you provided and it took me to my Cisco router settings. However, the only name appearing there is the name of my network, and not "mynetwork-guest." I'm not sure this is as it should be, but I proceeded as though it is. I chose the wireless tab as you suggested, but there is no guest access tab below it -- only the following tabs, and none of them seem to allow me to prevent access to the guest account.

Basic Wireless Settings|Wireless Security|Wireless MAC Filter|Advanced Wireless Settings

Sep 24, 2012 7:35 PM in response to CRMDVM

No other router (except for a "bridge router" for my blue ray dvr to stream netflix and such, but it doesn't seem that would be invovled with my problem, does it?). I suppose I could have created the guest account when I had my previous router, the one I replaced with the Cisco a year and a half ago or such. (though I don't really remember if I created it with the old or the new router). Could that be the case? Could the guest account still show up as an available network even if the router it is associated with was thrown in the trash long ago? Doesn't seem logical.....

Sep 24, 2012 8:11 PM in response to CRMDVM

Believe it or not, I just Googled your issue and it seems that there is a problem with the E2000 and even though there is no tab for it some people report only being able to access a guest network and not a main network - in your case it may be that both are active as if there is a phantom guest network that you cannot change - very bizarre if that is the case - maybe Cisco can help you

Sep 25, 2012 4:12 AM in response to CRMDVM

The bridge router is also a Cisco, but I know the guest network exicted before I purchased it. The guest network is active, as evidenced by the strength of signal, but when I try to access it, I'm asked for the password, but the one I provide is not accepted. The name of the guest network does have my network's name followed by "-guest."

Sep 25, 2012 6:41 AM in response to stephenfrombowling green

I don't know if I really helped - but it was interesting - I have had Cisco routers at home forever and never had your problem - I have an office with Apple Airport routers and they are great - I am going to get one for my home ASAP now that the new Express is out and is only $99 - I have a few last thoughts on your problem - first, unplug your bridge router and see if that does anything, next if you haven't already done it, try and change the name and password of your primary network and see what happens and next see if there is a firmware update that might fix it and finally, you could do a factory reset on the router and see if it gives you a guest network by default - other than that I am out of ideas - good luck

Sep 25, 2012 1:08 PM in response to CRMDVM

I haven't had any problems with my Cisco router either. I had two NetGear ones prior to this one, and they were problematic and unreliable. This current situation with the Cisco router is not a problem as such; I was just worried that someone might be able to access my computer via the guest network. But since I can't access that network myself, I suppose it's not a problem!


I tried your latest suggestions. Unplugging the bridge router had no effect; the guest network was still available. I am not able to change the name of my primary network, but I did change the password: this did not have any effect. I started to do a firmware update, but that procedure asks me to select a file for updaing, and it's not evident what that file might be. I'll probably contact Cisco as you suggested to see what they have to say about all of this.


Thanks again. You really have been helpful. Even though the issue is not resolved, you did give me some things to look at, and to subsequently rule out as the source of the problem.


Thanks also for the tip on the Apple Airport router. Based on your recommendation and experience with it, it looks like that may be my next router if and when my current one conks out

How do I delete a wi-fi network, in this case a guest network?

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