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Color calibration is only affecting one monitor in a dual display set up.

1585 Views 20 Replies Latest reply: Feb 7, 2014 2:34 AM by Marbasse RSS
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Noah Todd Calculating status...
Currently Being Moderated
Sep 24, 2012 9:27 AM

I have a new 12 core Mac pro. I have two identical Samsung syncmaster 245BW monitors. The monitors settings are identical.

I'm running OSX 10.7.4 the diplay card is the ATI Radeon HD 5770 1024 MB graphics.

 

One monitor is connected through the mini to DVI display adapter. The other directly into the one DVI port.

 

When I open Dispaly Preferences and go to color calibration what ever profile I choose or calibration I perform only affects one of the monitors.

Two Display preference panes come up, one on each screen, but no matter which Pane I'm in or which profile I choose or delete, and re-create. Only one monitor is affected.

 

I'm a bit baffled as I'm sure I should be able to calibrate my monitors independently, right? I know I have done it in the past.

 

Any help / suggestions greatly appreciated.

Mac Pro, Mac OS X (10.7.4)
  • Negatetime Level 1 Level 1 (0 points)

    I just updated to ML and  found I am having the same issue.  When I tried to apply a new display profile on my second monitor the changes happen on my primary monitor.  I am using an early 2009 Mac Mini with twin Samsung 172x displays.  I have been using this configuration since 2009 without issue. 

  • ALeX Kazik Calculating status...

    I have the same problem here. As long as I used 10.6.8 everything worked fine but after the 10.8(.2) update I can only change the left monitor (even if I do modify the right monitor color settings).

     

    I've an MacPro connected two Samsung 215TW monitors, one via DVI and the other using an (apple=expensive) active minidisplayport to dvi adapter. (And I also have another active minidisplayport to dvi adapter which is connected to my projector, because it's only possible to use three monitors when using two of those active adaptors).

     

    I've searched the net and found that using /System/Library/Displays/Overrides some settings can be changed, but I found no help to make the two monitors less identical so the system would work better.

     

    Infos about it, e.g.:

    http://www.insanelymac.com/forum/topic/208410-fixing-scrambledstretched-or-wrong -resolution-laptop-display-problems/page__st__0

  • ALeX Kazik Level 1 Level 1 (5 points)

    Now I've figured out that both monitors are totally identical which means that also the serial number within the EDID information of the monitors is identical. Which also seems not unusual as the Eizo monitors we have at work do all have the serial number 0. And is seems that that's the problem.

    (To view your setup run "ioreg -l" in the terminal and search for "AppleDisplay" and you'll see all your displays.)

     

    Unfortunately there is no easy solution to change that.

     

    Why has Apple changed something since 10.6 that those no longer work correct?

  • Negatetime Level 1 Level 1 (0 points)

    I checked, mine also share the same "DisplaySerialNumber" but the id number listed at the top is different.

  • Grant Bennet-Alder Level 8 Level 8 (48,140 points)

    Apple System Profiler >   Graphics & Displays

    About this Mac > ( More Info ) > Graphics & Displays...

     

     

    .. will also list the details of each attached display.

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • ALeX Kazik Level 1 Level 1 (5 points)

    You're only half right (as I just found out).

     

    According to the System Information (formerly System Profiler) I have those serial numbers:

    - HS6PB00038

    - HS3PB00521

     

    But according to ioreg I have those:

    - 1146106417

    - 1146106417

     

    Then I've examined the EDID data of both monitors (http://en.wikipedia.org/wiki/Extended_display_identification_data).

     

    The first serial numbers are within an extended descriptor (EDID Other Monitor Descriptors) and the ones ioreg is displaying are from the field "Serial number. 32 bits, little endian" (Bytes 12-15)

     

    So either Apple displays those neat long serial numbers but don't care and uses only those from ioreg or OS X can not handle two monitors with identical Vendor/Product at all.

  • Negatetime Level 1 Level 1 (0 points)

    I can confirm system profiler shows different serials while ioreg shows the same.

     

    System Profile:

    SyncMaster:

      Resolution:    1280 x 1024 @ 75 Hz

      Pixel Depth:    32-Bit Color (ARGB8888)

      Display Serial Number:    HMEX603897 

    SyncMaster:

      Resolution:    1280 x 1024 @ 75 Hz

      Pixel Depth:    32-Bit Color (ARGB8888)

      Display Serial Number:    HMEX900057 

     

    ioreg -I:

    "DisplaySerialNumber" = 1146302775

    "DisplaySerialNumber" = 1146302775

  • Marbasse Calculating status...

    Hi, I've had this issue since I've updated from 10.6 to 10.7 and its definitely a bug in the system. The ONLY solution that Worked for me : use 2 DIFFERENT displays.

     

    This is what I have :

     

    Mac Pro (Early 2008), 2 x 2,8 GHz Quad-Core Intel Xeon, RAM 16 Go 800 MHz DDR2 FB-DIMM, Graphism  2x ATI Radeon HD 2600 XT 256 Mo

    Mac Pro, OS X Mountain Lion (10.8.2)

     

     

    I'm running 3 different displays...

  • boehmr Calculating status...

    I first ran into this problem when upgrading to Lion. Now on ML and still have this issue. Apple - why have you penalized those who are using identical manufactuer dual montior setups? Please, please fix.

     

    Dual Samsung SyncMaster 244T

    ATI Radeon HD 4870

  • bbacskai Calculating status...

    This is very annoying, but this workaround helped me: just briefly change the primary display (drag the menu bar to the other monitor in Arrangement). Then you can set the color profile on that one and change back.

  • Negatetime Level 1 Level 1 (0 points)

    No fix with the latest update 10.8.3.

  • Anhilk Calculating status...

    Hi,

     

    I also wrestled with this problem for a long time now but I think I found a solution.

    I'm using:

    - MAC pro 2x2.4 Hgz quad core intel xeon

    - Software is 10.7.5

    - X-rite I-display pro screen calibrator

    - 2 x 24inch screen Samsung Syncmaster BX 2440 connected via DVI connection. Exactly the same screens

     

    So what have I done:

    Step 1

    - Shut down MAC

    - Connect only screen #1 to output 1

    - Calibrate that screen with X-rite and save profile under something like screen-1

    - DO NOT TOUCH ANYTHING under screen preference like colors etc

    - Close all prg's and shut down computer

     

    Step 2

    - Disconnect screen 1 - or switch off so MAC only sees 1 screen

    - Connect screen #2

    - Calibrate that screen with X-rite and save profile under something like screen-2

    - DO NOT TOUCH ANYTHING under screen preference like colors etc

    - Close all prg's and agin shut down computer

     

     

    Step 3

    - Now Connect both screens to the cables or connection on which you did the calibration. so no swapping.

    - Start up your MAC

    - Your colors now should look exactly the same on both screens.

    - Done and DO NOT TOUCH ANYTHING under screen preference like colors etc.

     

    On my siutation the result was excellent. I always had problems with inconsistant colors between the screens. Left screen was always greenish and teh right screen always reddish instead of grey.

    If this procedure is OK for other situations I really do not know but I thought I let you all know and maybe help.

     

    regards

    Andre (from Holland :-)

  • Skidz007 Calculating status...

    Ugh. This is affecting me as well. Makes me wonder if it's a video card or software issue (I have the GT 120). OSX sees my monitors as TV's, not sure if that is contributing to the situation.

     

    My screen that's attached to DVI will not adjust. Any selection of color profile has no effect, and the profiles are linked across the monitors. So If I select one for the right monitor, the selection changes, but the monitor doesn't, but the left one does. It doesn't matter which screen I select it, it changes on both, but only one monitor actually changes. Frustrating.

  • Skidz007 Level 1 Level 1 (0 points)

    Just crazy. WAAY too much work. But perhaps I'll try.

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