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Ios6 causing excessive data usage?

Since downloading iOS 6 I'm having major issues with my cellular data usage going through the roof! I used 1.5g yesterday and that was after going into every available setting and turning them off! Ie location services/icloud and all others! The only setting which uses data I have left on was literally the cellular data setting! I don't know why this is happening as I've never had an issue before since owning the very first iPhone! Is anyone having the same problem or know a fix? Any help would be much appreciated!

iPhone 4S, iOS 6, iOS 6 using excessive data

Posted on Sep 24, 2012 11:13 AM

Reply
373 replies

Nov 21, 2012 12:01 PM in response to Christopher Parrott

I have the same issues.

Last month Tesco Mobile informed me I was going over my data limit so I had to disable data for a whole month which was pretty annoying for a smart phone! On the upside the battery lasted 3 days easy. 😉


I even did a complete reprep of iOS6 (no restore!) and spent a load of time re-adding apps, configuring etc


Today I went in store to Apple Birmingham to ask them why iTunes Match wasn't showing all my Artists, they messed with it, couldn't fix it.


Tonight I've just checked my data usage because I'm keeping an eye on it and guess what? That's right, it's been downloading ever since midday when the Apple guy re-enabed iTunes Match.


To add insult to injury I still can't see artists in my Music app.

For now I've disabled it and hope it doesn't do it again until there's a fix out.

Nov 21, 2012 5:50 PM in response to Christopher Parrott

Virgin Australia acknowledged the problem finally.!!!!!!!!


After having all those miserable calls with each person in Vrigin customer care, Last week I sent them a mail stating that if my excess charges due to this software bug is not addressed, I will have to raise a complaint with TIO (an organisation in Australia to address telecom disputes)


I got a sweet call from one of their associates saying their technical team had contacted Apple and they have acknowledged the issue. Further excess data charges in my current bill and in future bills will be waived untill the bug is fixed.🙂🙂🙂


So if there are any Virgin Australia customers here trying to make the customer representative understand this problem, let me know. I will give you my case number which you can quote to them.


Excepts from my mail to Virgin,

"Now here is what I am expecting from Virgin as a customer who bought his phone on a contract which is still under warranty,


I would like to have the excess data usage charges waived off in account of this issue in the phone software.


Also Virgin to address this issue with Apple asap and help in resolution.


If Virgin could not provide the above mentioned resolution I will have to address it with TIO."

Nov 24, 2012 4:53 PM in response to Bill Hertha

Unfortunately, when we all switch to Android or Windows phones. I know I'm done waiting, and after months of complaints and waiting, Both Apple and the carriers are still pulling the "this is the first I've heard of this issue" crap. We are treated like imbeciles in return for the money we spend and loyalty to their products. It's sad to see how they could care less.


And now, I come to find my icloud email account is loaded with spam and I don't even use that email. Truly disgusted with this company. I'll get a windows 8x, as android software is a mess. I'd rather go for the "dismal third" in the race rather than put up with being ignored.

Nov 25, 2012 4:16 AM in response to Christopher Parrott

Ah, another 300 MB. via iOS6.0.1, unwanted dl. of what, I can't say. All the 'use cellular' is 'turned OFF'.

So Apple and Verizon are working together to rip off current data plan users. At least it's not on a shared data plan, which would rip off thousands of customers. Guess it's better to buy the Galaxy Tabs than the iPads, at least they haven't slipped data over usage under the rug.


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Nov 26, 2012 4:26 AM in response to Christopher Parrott

I'm also having the same problem with excessive data use. Spoke to AT&T, they didn't even acknowledge there was a problem but told me to work with Apple and call them back and they'll take care of the overages. Searched these forums and of course there are millions of users complaining about this, yet when I spoke with Apple they are clueless or they are lying about it. Apple rep told me to do a full restore of my phone. Of course, this solved nothing other than wasting my time to download all of my apps again because he said if I restore from iCloud I'll just restore the problem. I downloaded Dataman Pro to my iPad 3 and watched the usage statistics. Since last night, while phone was plugged in and connected to wifi and I was asleep, it used over 500MB of cellular data. The apps that Dataman logged were: push, social networking, and geotag. All my apps were closed. Unfortunately, Dataman Pro for iPad does not yet show how much data was used per application, that apparently will be available in a future update. Until then, I'm stuck with clueless Apple representatives and useless AT&T support. All this definately started happening for me after the IOS 6.01 update as far as I can tell. This has cost me about $50 in overages so far this month and I'm not even half way through my billing cycle. Who's starting the class action lawsuit and where do I sign up?

Nov 26, 2012 4:55 AM in response to MTG68

Correction: the apps that logged usage also included media server, sync service, store service. My suspicions are that one or all of those three are largely responsible for the massive data usage. According to my Dataman Pro log, I'm aeraging about 100KB of data every hour since midnight. Note: my iPad is plugged in and connected to wifi but it's still using 100KB of data every hour. iCloud settings are set up so that it is not supposed to use cellular date. Podcasts are aslo set up to not use cellular data and not automatically download. i've checked the main setting for podcast as well as each individual subscription. All are showing that they are set to not automatically download. This problem is beyond frustrating. I am hating Apple right now.

Ios6 causing excessive data usage?

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