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Ios6 causing excessive data usage?

Since downloading iOS 6 I'm having major issues with my cellular data usage going through the roof! I used 1.5g yesterday and that was after going into every available setting and turning them off! Ie location services/icloud and all others! The only setting which uses data I have left on was literally the cellular data setting! I don't know why this is happening as I've never had an issue before since owning the very first iPhone! Is anyone having the same problem or know a fix? Any help would be much appreciated!

iPhone 4S, iOS 6, iOS 6 using excessive data

Posted on Sep 24, 2012 11:13 AM

Reply
373 replies

Oct 13, 2012 1:59 AM in response to Christopher Parrott

I have the same problem after upgrading Iphone 3GS tot iOS6. I'm living in Belgium.


- excessive data usage

- delete podcast app -> no solution

- restore iphone (still iOS 6 😢 ) -> problem seems to be solved


- problem started again after using mobile data instead of wifi

- reset network settings -> no solution

- changed e-mail push to pull -> no solution

- removed all e-mail accounts -> no solution

- removed all podcasts -> no solution


I hope Apple is investigating this.


I did find articles that it is not possible to go back to iOS5 on the internet.

If anyone things this is possible let me know, then I could try if this is a solution.


Kind regards,

Oct 17, 2012 9:24 AM in response to Christopher Parrott

Just got of the phone with Apple support, and unfortuantely they can't do a thing.


I am in Canada and have been having 4X to 5X my typical data usage since upgrading to iOS6. Telus has been really good, they have refunded my excess data ($400-$500) for the last couple months, but they told me they can't do it any longer.


They had me take my phone in for service and they "cleaned it out" and reset it to factory, told me not to install any apps. Still the problem persists.


According to Apple it is an issue known to them, they are taking it seriously, and "working on it". But they can't help in any way at this point, and they have no idea when a resolution will occur. They also said they won't support anyone going backwards to an older iOS.


Telus has told me to switch to a blackberry (they will give me an older one) because that seems to be the only way to solve the problem. I would rather just have an iPhone that doesn't cost me $300 a month in overages!


I wouldn't hold my breathe for a resolution any time soon, they don't even have a plan in place to manage the problem at this point.

Oct 17, 2012 11:17 AM in response to Christopher Parrott

I upgraded my iPhone 4 to iOS6. I don't use the podcats app, but I do use iCloud to sync contacts and calendars with my iMac. I got a text from my service provider telling me I was about to breach my data limit, something I'm usually nowhere near. I've just switched cellular data off, but there's no point having a smart phone that can only connect via wifi! Apple need to fix this soon.

Oct 17, 2012 4:31 PM in response to Christopher Parrott

I am not sure on total usage yet . But I did check my data usage 10 days into my billing cycle. 3gb used already on my ipad2 and iphone4s. I found out from Business Insider about the Advertising Tracker. You have to stop it, it tells advertisers where you are. (General - About - Advertising ) change default. Anyway I am turning off 3G at home. I have app DataMan running on both. Rogers says its an Apple problem - without data I cannot call Apple to find out its a Rogers problem. Rogers has delayed processing of people in my billing period though. Bill is 6 days late - watch data on iOS6

Oct 18, 2012 1:47 AM in response to Christopher Parrott

I have the same problem as you all. I just got my bill for september and I have an extra charge of 390£ compared to my monthly 35£.

I have called Orange UK twice already but they were not aware of any problem so they said it is my fault, I should have checked my usage. Unbelievable.

I am not ready to pay that much. I have disabled all application that can downlaod stuff and I disable 3G anytime I am on Wifi.

Do you think Apple will reimburse us for that? I have been using Iphone since the first one and this is the first time it happens to me so I am very mad at them.

Ios6 causing excessive data usage?

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