Christopher Parrott

Q: Ios6 causing excessive data usage?

Since downloading iOS 6 I'm having major issues with my cellular data usage going through the roof! I used 1.5g yesterday and that was after going into every available setting and turning them off! Ie location services/icloud and all others! The only setting which uses data I have left on was literally the cellular data setting! I don't know why this is happening as I've never had an issue before since owning the very first iPhone! Is anyone having the same problem or know a fix? Any help would be much appreciated!

iPhone 4S, iOS 6, iOS 6 using excessive data

Posted on Sep 24, 2012 11:13 AM

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Q: Ios6 causing excessive data usage?

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  • by SomeGuyInOz,

    SomeGuyInOz SomeGuyInOz Oct 7, 2012 4:24 AM in response to AdamCurry
    Level 1 (4 points)
    Oct 7, 2012 4:24 AM in response to AdamCurry

    When I first had my mega 1.3GB download I was streaming a podcast and possibly trying to download another.  Each podcast was about 80MB, but the one that was downloading never seemed to start – it was stuck on "Preparing to download".  I think Adam may be onto something...

  • by AdamCurry,

    AdamCurry AdamCurry Oct 7, 2012 4:40 AM in response to SomeGuyInOz
    Level 1 (0 points)
    Oct 7, 2012 4:40 AM in response to SomeGuyInOz

    Do you remember which podcasts had issues? I'd like to contact them and compare notes and server logs.

  • by SomeGuyInOz,

    SomeGuyInOz SomeGuyInOz Oct 7, 2012 6:29 AM in response to AdamCurry
    Level 1 (4 points)
    Oct 7, 2012 6:29 AM in response to AdamCurry

    It was KROQ's Kevin and Bean Podcast.  That's the only podcast I've been listening to so far since I got my iPhone 5, and since my problems, I've deleted the podcast app entirely, just in case that was contributing to my data woes. 

     

    It's a shame that unjailbroken iOS does not allow you to set a data cap.

  • by spencereholtaway,

    spencereholtaway spencereholtaway Oct 7, 2012 8:58 AM in response to AdamCurry
    Level 1 (0 points)
    Oct 7, 2012 8:58 AM in response to AdamCurry

    I may have had issues with the Mysterious Universe podcast. I was listening to it a lot in the days I had high data usage (but not enough to account for 0.6GB per day!

  • by Christopher Parrott,

    Christopher Parrott Christopher Parrott Oct 7, 2012 9:55 AM in response to SomeGuyInOz
    Level 1 (5 points)
    Oct 7, 2012 9:55 AM in response to SomeGuyInOz

    I had the original issue that started this thread! I managed to sort it! I did a number of things first I restored  my phone to an earlier date prior to iOS 6 then reset all network settings through my iPhone , I then deleted my email account on my iPhone and then re signed in! Seems to have worked! Hope this helps someone!

  • by walking,

    walking walking Oct 7, 2012 11:20 AM in response to Christopher Parrott
    Level 1 (0 points)
    Oct 7, 2012 11:20 AM in response to Christopher Parrott

    Just adding my vote to this issue. Having same problem; typical behavior = 3 times amount of data usage compared to iPhone 4 and iOS5.

     

    AT&T

    200MB/month plan

    iPhone 5

  • by Michael Fay,

    Michael Fay Michael Fay Oct 7, 2012 12:51 PM in response to walking
    Level 1 (0 points)
    Oct 7, 2012 12:51 PM in response to walking

    I'm having the same issue. I'm on AT&T and using the Podcasts app. After installing it that's when I really noticed the data usage going up. AT&T has already added 3 data pack overages to my account, which I now need to fight with them to have removed. Hope Apple is working on this...

  • by Coolinfographics,

    Coolinfographics Coolinfographics Oct 7, 2012 4:13 PM in response to Michael Fay
    Level 1 (0 points)
    iPhone
    Oct 7, 2012 4:13 PM in response to Michael Fay

    Having the same issue on both my iPhone5 and my wife's (both on AT&T).  At least I'm still on the grandfathered Unlimited plan, but she isn't.  She passed her 200MB monthly cap in the first week.  We've both seen a huge increase (4-5X) in data usage over cellular, even when connected to WiFi, and even overnight while we're asleep.

     

    We've started using the DataWiz app from Princeton to track the data usage hourly and by location (Great app!).  Why is there no way in IOS to determine what apps are using the the data?!?

     

    So far, we have...

     

    - deleted the Podcasts App (we are both heavy podcast listeners)

    - turned all email to Pull instead of Push

    - disabled lcoation services for apps that don't need it

    - turned off sending Diagnostic & Usage Data to Apple

    - turned off Use Cellular Data for iCloud Docs, iTunes, FaceTime, Passbook Updates and Reading List

    - She completely turned off iMessage on her phone

    - turned off Use Cellular Data for iTunes & App Stores

    - turned off Sync Bookmarks and Sync Collections in iBooks

    - turned off Use Cellular in Music for iTunes Match

     

    Still driving mystery cell data while in WiFi...

  • by AdamCurry,

    AdamCurry AdamCurry Oct 7, 2012 8:22 PM in response to Christopher Parrott
    Level 1 (0 points)
    Oct 7, 2012 8:22 PM in response to Christopher Parrott

    So if I understand correctly, the issue went away when you went back to iOS5.x?

  • by primelink,

    primelink primelink Oct 8, 2012 9:33 AM in response to AdamCurry
    Level 1 (19 points)
    Windows Software
    Oct 8, 2012 9:33 AM in response to AdamCurry

    It's 1million % an IOS 6 issue and not an iPhone 5 issue. I am on an iPhone 4S iPhone 5 is "in progress" at ROGERS reservation. I have tripled my usage on the day I upgraded OTA to IOS 6.

     

    It's sad I have had a 3G since launch in Canada and never ever thought 2x about my usage in 4years. It got to the point I never used wifi.

     

    Now I am scared ******** to check my email. That's very bad....

  • by HNoorman,

    HNoorman HNoorman Oct 8, 2012 11:41 AM in response to Christopher Parrott
    Level 1 (0 points)
    Oct 8, 2012 11:41 AM in response to Christopher Parrott

    Same problem here in the Netherlands I upgraded an 3GS and an 4S and both have excessive data usage. The 4S is used for a lot of podcast listening but the 3GS is for my son he only plays games I had to shut the mobile data plan down after two days since all his data has been used normally it is more then enough for the month. I used up my 2 Gb limited in a couple of days. That is with only checking mail, tweets sometimes a webpage (but no streaming media our big downloads) For me this is far worse then the maps issues.

  • by Debbiefromvic,

    Debbiefromvic Debbiefromvic Oct 9, 2012 3:37 AM in response to Christopher Parrott
    Level 1 (0 points)
    Oct 9, 2012 3:37 AM in response to Christopher Parrott

    We are finding since the latest IOS6 update our data usage at home has increased.  I have checked all phones, iPads and computers for file sharing programs to see whether this is the problem (I have teenage children) but this does not seem to be the case.  In 3 days we have used in excess of 30 gig of data,  is anyone else having this problem?

  • by Marcbar70,

    Marcbar70 Marcbar70 Oct 9, 2012 4:30 AM in response to Christopher Parrott
    Level 1 (0 points)
    Oct 9, 2012 4:30 AM in response to Christopher Parrott

    Wasn't there an update to resolve the issue for Verizon customers? Yet Apple still remain quiet on this problem and allows the rest of us to deal with this issue and spend time with our Telcos pleading with them to not charge us the excess usage.

  • by JohnnyG76,

    JohnnyG76 JohnnyG76 Oct 9, 2012 5:07 AM in response to Christopher Parrott
    Level 1 (50 points)
    Oct 9, 2012 5:07 AM in response to Christopher Parrott

    there's another lenghty discussion regarding this issue here:

    https://discussions.apple.com/thread/4348072?start=0&tstart=0

  • by SomeGuyInOz,

    SomeGuyInOz SomeGuyInOz Oct 9, 2012 5:18 AM in response to Christopher Parrott
    Level 1 (4 points)
    Oct 9, 2012 5:18 AM in response to Christopher Parrott

    Out of frustration, I went out and bought a Samsung Galaxy S3 yesterday.  As nice as the iPhone 5 is, I'm returning mine for this "season".  Maybe if Apple can wake up to themselves a little I will consider an iPhone 6 or 7 down the track.  At least Android allows you to put a cap on your data.  In Australia, it costs a LOT of money if you go over your cap and I am just not prepared to risk that.  If my iPhone were jailbroken, I'd probably keep it, but of course, there is (currently) no jailbreak for the iPhone 5 and iOS is just a little too boring for me without it.

     

    Goodbye iPhone 5 :-(

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