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The iPhone 5 uses Cellular Data over WiFi?

The first two days after I received my iPhone 5, I racked up 400MB of Cellular Data. 99% of the time I was using my phone, I was connected over WiFi. So I ran a test on my own by watching a YouTube video over WiFi and then looking at my Cellular Data under the Usage menu. Sure enough, it had went up by around 10MB. I called into Apple Support and asked them what was going on. They thought that it might have been a problem with my phone or my house's WiFi connection. After them walking me through a series of test and restores, the lady semi-acknowledged that it could be a problem with how their phone interacts with the new LTE network.


If you guys out there could keep an eye on your Cellular Usage Data, that would be great. Maybe it's a problem with my iPhone 5, or maybe it's a much larger problem. Seeing as I used to have unlimited data with Verizon, being charged with everything above 2GB would be very costly for me...especially when it's not even my fault.


Hopefully we can get this issue sorted out.


Here's how to enter the Cellular Usage menu: Settings->General->Usage->Cellular Usage

iPhone 5

Posted on Sep 24, 2012 1:47 PM

Reply
1,208 replies

Oct 9, 2012 10:06 PM in response to Robert J McInnes

Called into Telstra, Subiaco [Western Australia] this morning...

Senior Technician told me they were very much aware of the LTE overide of WiFi when at Home or Office network.

And he confirmed Apple was working with telstra and other Australian Telco's to provide an Update to iOS 6 to address the issue.


So...

A little patience is in order: a fix is on the way?


In the mean time, use Telstra 24x7 App [for iPad and iPhone] to monitor.

And Telstra Mobile Data Usage web app for detail https://es.telstra.com/MobileDataUsageMeter/index.jsp


Robert

Oct 10, 2012 4:34 AM in response to DJPlayedYA

I am having the same problem. I called AT&T yesterday because I am 10 days into my data plan and almost 75% through my 2GB allowance. Turning off cellular data seems to mean I can't get texts, which is not an option. I have an iPhone 4S and the data suck started when I upgraded to iOS 6, so it is not a hardware issue in my case.


On a recommendation from another thread, I am downloading DataWiz so I can see if I am using data when connected to wifi. I am really hoping Apple patches this before I am out of data.

Oct 10, 2012 7:48 AM in response to DJPlayedYA

Appear to have the same issue here in the UK on O2, but when i called they told me there was no known fault, but confirmed since i upgraded to IOS6 on my 4S, i've used all my data allowance in three days 1GB two months runnning,


Same apps "more or less"

In over 4 years of owning iphones and being with the same provider i've only ever once reached my data limit.


I'm a podcast user, have tried uninstalling and re installing the app, "As advsed on other sites and threads"

So far "1 hour in" mobile data usage appears low and normal. i will monitor and feed back any info provided by o2 or my reinstall.


Would be intrested to know if other all people having this issue have the popcast app installed. as I've recieved feed back from friend with the same device and network but without the popcast app. and he has not experanced the issue.

Oct 10, 2012 8:44 AM in response to BishBrian

I have 2 iPhone 5's and an iPad running iOS 6 with AT&T and have not seen this issue at all. I have been checking on the data useage since hearing this is happening to some. I am in a market that doesn't have LTE yet so maybe this is the reason? Also don't use the Apple Podcast app. Maybe issue only happens with LTE and/or the Podcast app, I have all cellular data options enabled for iCloud, location services, etc and my data useage is unchanged since upgrading. So for what it's worth the issue doesn't happen on all iOS 6 devices.

Oct 10, 2012 9:05 AM in response to chazcron

What scares me is that Apple itself might not know where the issue is. Look at much inconsistent responses from everyone's call. From customers' perspective, I have no assurance that iPhone will be back to the "normal" usage or at least I'd have control over how the data is used and not paying the data I don't want to use.


Given how trivial this is, I am starting to believe this is by design to either saving battery power or increasing the speed. This could mean iPhone data usage would never be like before. Everytime I turn on the 4G on a non-Wifi area, I saw a spike in data usage. If I turn on the 4G in the Wifi area, the spike will be less but still exist.


Really like the phone otherwise.

The iPhone 5 uses Cellular Data over WiFi?

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