Another update from my iPhone5:
After having my phone plugged in, in the range of my WiFi, and with cellular data off all night, I turned on cellular data in preparation for heading out this morning. Instantly the phone consumed 31 MB of cellular data. That's about half of my day's allotment for my plan. I can't see what used the data. I see no benefit from it, certainly. The thing was working just fine without cellular on. But as soon as I switch it back on... BAM. big hit. So for those who are suggesting that the solution is to just turn cellular data off when not needed... well, that simply DOES NOT WORK. At least not consistently! In fact, if I leave cellular on, I "only" consume about 150 kb per hour of "leaked" data while on WiFi. But having it off and then getting a 31 MB hit when turning it back on... well, that's just absurd. And I'd be humored if anybody can come up with a compelling reason why this should happen.
Anyway... I called 1-800-my-iPhone again and had a completely unsatisfying discussion with a level-1 tech.
"There have been some issues with this "feature" but it is solved by just turning off the things that use cellular" (I have everything that uses cellular off)
"let's reset your phone" (been there, done that)
"Stop using Facebook" (hello! I don't ever)
"There have been a few reports, but it is solved by just following our instructions"
"Some people are surprised with the new way that we allow cellular for some fuctions"
"Adding cellular for these fuctions was the most-requested feature for the iPhone"
After noting that we have this huge thread about the problem that includes a great list of all the ways to reduce the bleeding, I asked bluntly when Apple will fix it. Apple knows there is a problem, I'm just trying to ascertain when it will be fixed before I pull all my hair out. I only wish to use my phone without constant fear of surprise data consumption. Is that too much to ask?
"yes sir. All you have to do is follow our instructions. I know nothing of a pending update to the OS."
I was finally offered to speak to her manager. I eagrly accepted. And after a couple of minutes on hold, I was speaking to a gentleman who told me that yes, they are aware of the data bleeding problem. And yes there will be an OS update to address it. But he simply could not tell me when the OS would be updated. I thanked him for being straight with me.
So while we're no closer to a solution, I have finally heard from ATT and from Apple that there's a problem (I'm shocked!). Before ending our conversation, I did ask if the tier 1 CS folks at Apple inject a bit of honesty in their responses to this problem. Instead of trying to put us off with the tired, "you're the only one with the problem" bit, how about if they record our complainst and forward them along? How about if they aknowledge that there's an issue, and that it is being worked on? How many times can I be told that almost nobody else has this problem, and that all I need to do is make a few adjustments to my settings?