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The iPhone 5 uses Cellular Data over WiFi?

The first two days after I received my iPhone 5, I racked up 400MB of Cellular Data. 99% of the time I was using my phone, I was connected over WiFi. So I ran a test on my own by watching a YouTube video over WiFi and then looking at my Cellular Data under the Usage menu. Sure enough, it had went up by around 10MB. I called into Apple Support and asked them what was going on. They thought that it might have been a problem with my phone or my house's WiFi connection. After them walking me through a series of test and restores, the lady semi-acknowledged that it could be a problem with how their phone interacts with the new LTE network.


If you guys out there could keep an eye on your Cellular Usage Data, that would be great. Maybe it's a problem with my iPhone 5, or maybe it's a much larger problem. Seeing as I used to have unlimited data with Verizon, being charged with everything above 2GB would be very costly for me...especially when it's not even my fault.


Hopefully we can get this issue sorted out.


Here's how to enter the Cellular Usage menu: Settings->General->Usage->Cellular Usage

iPhone 5

Posted on Sep 24, 2012 1:47 PM

Reply
1,208 replies

Aug 5, 2014 11:58 AM in response to AlaneaW

Then it certainly is not iMessage that is causing your data issue. Even if you take the top number and have one picture in each that is 2.4MB at the highest.


Remember that at home if you wish to keep the WiFi connection alive on the iPhone you must connect to power. Leave cell data on and try that for awhile and see what happens. If it does not improve make that Genius Bar appointment.


The iPhone requires cell data in order to send or receive video, pictures, or audio files with the messages app, even if you are not using iMessage, i.e. you are exchanging with someone that doesn't have an iOS device. This is the design of the phone.


WiFi cannot activate you iPhone so if you are at home, the iPhone is not connected to power and has gone into sleep mode if someone sends you an MMS or iMessage it will use cellular data to wake up the iPhone and receive the message. This is normal. Again, if you want to avoid this connect the iPhone to power and it will maintain the WiFi signal. It has nothing to do with your home WiFi cutting out.

Aug 5, 2014 12:04 PM in response to truerock

On many AT&T plans that is true but for the iPhone it is not. By design the iPhone uses cell data to receive or transmit MMS.


By design portable devices using WiFi drop the WiFi signal when they go to full sleep. If they didn't by the time you woke up in the morning you would have a dead battery which is why Apple made a change with iOS 4 I believe and let the iPhone maintain the connection to WiFi IF the iPhone was connected to power.

This is part of the WiFi spec.


If your iPhones are behaving differently and maintaining the WiFi connection constantly without being connected to power you need to get your iPhones looked at. If they are doing this and not draining the battery you have some super type of battery installed in your iPhone.


And again, it isn't a "problem" it is the design of WiFi.

Aug 5, 2014 12:28 PM in response to deggie

deggie,


I've attached pictures from the sending phone and then the receiving phone then the iPhone iMessage settings screen.


If iMessage is turned on then picture messages are received over AT&T-cell-data and it impacts your monthly data allotment.


If iMessage is turned off then a picture message is received over the AT&T-MMS and it does not impact your AT&T monthly data allotment.


When I sent the test message over MMS the large picture took over 2 minutes to sent and took over 10 minutes to receive. The test picture over iMessage sending with AT&T cell-data and received over iMessage using Wi-Fi took less than a minute to receive.


The receiving iPhone was sleeping in both cases and did not use AT&T-cell-data... it used Wi-Fi or MMS.

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Aug 5, 2014 12:38 PM in response to deggie

deggie,


For the purposes of AT&T billing, you typically buy AT&T-cell-data by the GB. SMS/MMS is unlimited and has no impact on your AT&T-cell-data usage or billing. Am I not understanding your point?


Individuals often turn-off iMessage and use MMS to save their AT&T-cell-data allotment. the iPhone message app supports both protocols.

Aug 5, 2014 12:52 PM in response to deggie

OK... I guess the fine point you are trying to make is that SMS/MMS is a type of cell-data that uses the cell network.


That is true.


But in regard to common parlance... cell-data and SMS/MMS are 2 different things that AT&T keeps track of and bills for separately.


Individuals are concerned that the iPhone Message app is using their AT&T-cell-data monthly allotment. That can be turned off in iMessage settings.


And yes, if you go to iPhone settings and turn off Wi-Fi and turn-off "Cell Data" in settings then you can make voice calls, but you have turned off SMS/MMS and you have turned off SMS/MMS. That is somewhat confusing to most people.

The iPhone 5 uses Cellular Data over WiFi?

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