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Apple TV photostream "unable to sign in"??

Just purchased and installed Apple TV today but when I try to launch Photostream, I keep getting the same error message


" Unable to sign in The icloud Terms of Service have changed. For more information, go to http://www.apple.com/support/icloud/."

which would be fine if it allowed me to read AND accept the terms and conditions. I've gone to the Terms of Service page, but there is no way to acknowledge and accept.


I've check my Login and password several times

I've restarted the Apple TV

It has the latest update

I've signed in and out of iCoud on several devices without incident, and none of them mention anything of terms of sevice change


iCloud works just fine on my iphone,ipads,and macbook pro.


I've noticed this in a few other posts, but have yet to see a satifactory answer or solution.


Any help out there?

Posted on Sep 24, 2012 4:54 PM

Reply
167 replies

Sep 27, 2012 1:12 AM in response to Synist

Just updated my ATV3 and Photostream has stopped working with the same error msg, doesn't matter if wifi or cabled, everything else works fine.

I installed the iCould control panel which was fine but no prompt for accepting agreements and still have the problem.

Apple are starting to get on my nerves now, first the rubbish maps app on IOS6 and now my Photostream has stopped working all becuase of thier software!

Sep 28, 2012 5:30 AM in response to Synist

I'm facing the same problem with ATV3 also. Only wifi works with Photostream. Once plug in with network cable, restart the ATV3 and photostream will no longer work. Use wifi, it works flawlessly.


What's went wrong with Apple and with such a simple test is not being tested before rolling out new firmware!

Sep 28, 2012 2:13 PM in response to Synist

Had a support call with Apple today, utter waste of time, clueless and not fixed.

Was told she would send me an email with a link to an article on how to downgrade the software but nothing has arrived, ****** off to put it mildly.

Can someone post a link on how to downgrade please?

Ta


I thought apple were better than this!

Sep 28, 2012 5:06 PM in response to world29

Having two accounts is a workaround at best... The issue for most people on this thread (myself included) is that when on a wired Ethernet connection Photo Stream doesn't seem to work on existing accounts on the AppleTV 3rd gen. These same existing accounts that don't work on Ethernet work flawlessly when the ATV is connected to WiFi. Plugging back in the Ethernet cable stops Photo Stream from working until connected to WiFi.


I don't feel like either of these (use WiFi or create a separate account) are acceptable solutions. Photo Stream worked fine on Ethernet before the software update. There is no reason it shouldn't be working on Ethernet after the software update.

Sep 28, 2012 6:13 PM in response to Kypp

Kypp - I've been following this thread closely as I have many of the same issues. After the update to 5.1 (iOS 6), I can't get Photostream to work (prompting me to approve new terms of service without showing terms or an okay box). However, unlike many of the others here, I'm on wifi rather than Ethernet.


I'll be looking for further ideas on enabling the photosharing feature to work on my Apple TV.


Josh

Apple TV photostream "unable to sign in"??

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