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Apple TV photostream "unable to sign in"??

Just purchased and installed Apple TV today but when I try to launch Photostream, I keep getting the same error message


" Unable to sign in The icloud Terms of Service have changed. For more information, go to http://www.apple.com/support/icloud/."

which would be fine if it allowed me to read AND accept the terms and conditions. I've gone to the Terms of Service page, but there is no way to acknowledge and accept.


I've check my Login and password several times

I've restarted the Apple TV

It has the latest update

I've signed in and out of iCoud on several devices without incident, and none of them mention anything of terms of sevice change


iCloud works just fine on my iphone,ipads,and macbook pro.


I've noticed this in a few other posts, but have yet to see a satifactory answer or solution.


Any help out there?

Posted on Sep 24, 2012 4:54 PM

Reply
167 replies

Sep 24, 2012 6:17 PM in response to Synist

Had same issue when I updated Apple TV to ios 5.1 earlier today. Just got it working.


Aparently Apple TV has no option to agree to new terms.


Install icloud program on your MAC or PC and then run.

After signing in with your apple ID it prompts for terms of use acceptance.

Once you have checked and agreed, cancel the computer to icloud sync

and exit program.


Try Apple TV Photo Stream again. It will now let you log in.


Hope this helps.

Sep 24, 2012 8:34 PM in response to Synist

Update:

Still no luck with my original Apple ID, but I created a "dummy" id and everything worked fine. I tried logging in with my other (original) apple id and same error message. I even went and changed the password on the orriginal ID and STILL error messages.

Now I suppose I could just use this new "dummy" ID, but it would just be a pain in the *** to go through and chnage all my ohter account info etc. I'd really just like to figure out why it refuses to log on with my ID that works everywhere else.

Apple TV photostream "unable to sign in"??

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