Skip navigation

Apple TV photostream "unable to sign in"??

47759 Views 164 Replies Latest reply: Oct 9, 2013 10:37 AM by andersostlund RSS
  • UK Bloke Calculating status...
    Currently Being Moderated
    Oct 4, 2012 2:52 PM (in response to Synist)

    Fixed mine :-)

    Using my iPhone, I went to settings, iCloud and was prompted to agree to the new terms, no need to change countries as some suggest, my Apple TV 3 photostream now works.

  • rtyelland Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 4, 2012 3:30 PM (in response to Synist)

    Anyone found they are unable to sign into utube or mlb?

    I reset my appletv

    Still cannot sign in to photostream

    Yes I have imatch

    Plus unable to sign into utube mlb

     

    Activation says failed  ( skipped)

     

    Have booked a support call

    This realy ***** Apple!

  • Zeina29 Calculating status...
    Currently Being Moderated
    Oct 4, 2012 8:11 PM (in response to Synist)

    This is one of the weirdest  glitches ever. Have ATV3, on LAN. Before latest software, photo stream fine. Tried as others suggested changing country on my iPad 2. When I press change country, screen does not load. No country list to choose from. Tried changing on iTunes. Allowed me to do so. Did trigger new TOS on iCloud control panel. Still did work. What the f*** is going on with Apple? Fix this stupid problem! 

  • sideshowbaz Calculating status...
    Currently Being Moderated
    Oct 5, 2012 2:18 AM (in response to Zeina29)

    Mine is now working..........at last I managed to trigger Icloud T&C.......I had not upgraded to IOS6 on the phone as the phone was telling me I did not have enough memory. But when I was on Itunes last night on the desktop, I plugged my phone in, and Itunes asked if I wanted to upgrade phone software. So I said yes, expecting it to kick me out. But it didn't, it loaded IOS6, crappy maps and all, the phone re-started, and Voila, I was prompted to accept the new T&C. Straight away photostream started loading on my ATV.

  • sideshowbaz Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 5, 2012 2:20 AM (in response to Synist)

    Mine is now working..........at last I managed to trigger Icloud T&C.......I had not upgraded to IOS6 on the phone as the phone was telling me I did not have enough memory. But when I was on Itunes last night on the desktop, I plugged my phone in, and Itunes asked if I wanted to upgrade phone software. So I said yes, expecting it to kick me out. But it didn't, it loaded IOS6, crappy maps and all, the phone re-started, and Voila, I was prompted to accept the new T&C. Straight away photostream started loading on my ATV.

  • martinsweden Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 5, 2012 2:25 AM (in response to sideshowbaz)

    There are at least two different kind of errors. One is related to terms and conditions, one is not.

  • Jeffreyliou Calculating status...
    Currently Being Moderated
    Oct 5, 2012 4:36 AM (in response to sideshowbaz)

    So there were 2 key points of success : uprade to  both iOS 6 on idevice and iCloud control panel 2.0 over pc/mac ??

    But I don't want to upgrade my ipad to ios6,   rather keep the Jb

  • TwoBobRuss Calculating status...
    Currently Being Moderated
    Oct 5, 2012 2:50 PM (in response to Synist)

    I am getting this issue. Just bought my ATV3 a few hours ago. Worked fine. Then asked me to update software. Now no photos. I cant do the country change thing as I have itunes Match. Tried to restore, it hung and wouldnt complete. I then lost my music, wouldnt connect to iTunes Match. So I tried to reset all settings. I have been staring at a screen saying "Activating..." for the last half hour. Getting seriously wound up!!!

  • TwoBobRuss Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 5, 2012 3:35 PM (in response to Synist)

    Just tried doing it wirelessly and thats worked. Thats crazy. its next to my modem so I want it wired, to make it faster!! Lets hope Apple sort this.

  • dehui Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 7, 2012 8:07 AM (in response to TwoBobRuss)

    Same issue and solutions for me as well.

     

    Mine was hooked to eithernet, after upgrade to 5.1, photostream won't sign in. Did restore (won't restore), rest, power cord unplug, called apple support, took it to apple store... all Apple craps ... at the end of day, unplug the ethernetcable, just use wifi will make photostream "work", not as fast as ethernet.

     

    The funny thing is that with eithernet cable connection, everthing else works but photostream.

  • dehui Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 7, 2012 8:09 AM (in response to TwoBobRuss)

    if you connected your atv via eithernet cable, unplug the cable and try wifi...

  • TwoBobRuss Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 7, 2012 8:39 AM (in response to dehui)

    Well that's what I have done and it works. But that's not acceptable from Apple!

  • jupasa Calculating status...
    Currently Being Moderated
    Oct 7, 2012 10:21 AM (in response to martinsweden)

    I had this problem too (not related to Terms and Conditions) after updating to 5.1. Turns out it is modem (or modem setting) specific. I changed my modem to another brand and now Photostream works with ethernet too. Definetaly a bug nevertheless.

  • dcaranci Calculating status...
    Currently Being Moderated
    Oct 7, 2012 11:29 AM (in response to Synist)

    Yup, same issue here.  My story is in another thread, but essentially the 5.1 software will not work correctly on the Apple TV 3.  In my case, I can't login to PhotoStream, NHL, MLB, or WSJ when connected via the LAN Ethernet cable.  Seems ok by wifi but not an option in my case.

     

    I called Apple, visited Genius Bar, swapped the unit out with a brand new one and the problem is there too.

     

    I downgraded to 5.0.2 and everything is fine and like it should be.

     

    Now if I can just prevent the annoying screen from coming up telling me to upgrade!

     

    Anyway, along with everyone else, I'm extremely disappointed with Apple on this one.

     

    Hoping for a fix to 5.2 since the shared photo streams is great... Sadly unusable for me for now.

     

    Cheers...

    D

  • martinsweden Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 7, 2012 11:55 AM (in response to dcaranci)

    Interesting guys. Thanks for sharing.

    I don't have a modem. I use a central ethernet connection so this modem setting that might be causing this is something that is also applicable to routers/switches in that case. I'm not sure of my ISP's configuration of course there might be a modem in the basement for all I know.

    It seems weird that a modem setting should prevent this feature but I've seen stranger things happen.

1 ... 5 6 7 8 9 ... 11 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (6)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.