7 Replies Latest reply: Oct 17, 2013 2:34 PM by jamind
Left in the Dark waiting... Level 1 Level 1 (0 points)

track pad has become less responsive


MacBook Pro, Mac OS X (10.7.3), MBP 17 2.8GHz
  • David from Maida Vale Level 1 Level 1 (0 points)

    I have exactly the same issue.  It works fine with a mouse, but always using a mouse is not the answer.

     

    I have the Mac 2011 and have updated to the latest Mac OS.  Can anyone help - I have played with no settings and as always I am now out of Mac Guarantees.  Apart from this (and the battery not lasting anything like those quoted), I love the machine.

  • OGELTHORPE Level 8 Level 8 (39,955 points)

    Two items that may help: 

     

    One is to inspect the battery that resides under neath it.  See if it has expanded and is interfering with the trackpad.

     

    Two is a very thorough cleaning of the trackad.  Occasionally there is a build up on the surface that interferes with the trackpad operation.

     

    If no success, make an appointment at an Apple store genius bar and have the technicians look at it.

     

    Ciao.

  • David from Maida Vale Level 1 Level 1 (0 points)

    Hi,

     

    I have cleaned it many times.  It is infact a macbook air 2011, no idea how to get at the battery.  It has worked great for 2 and a bit years.  Just cleaned it again and still not working better.  often works better if using 2 fingers, or sometimes even 3, but then odd things happen every now and them - guess as more than 1 finger is supposed to do other things.

     

    Bit of a shame and beginning to wish I had my old Portege (Toshiba).

  • OGELTHORPE Level 8 Level 8 (39,955 points)

    You have to take the bottom cover off in order to inspect the battery.  It requires a #00 Phillips driver.

     

    Ciao.

  • David from Maida Vale Level 1 Level 1 (0 points)

    But my screws are an odd 5 star shape, and yes very small - I see Apple store coming up, not that there are not a few near here,  Thnaks for your help.  D

  • OGELTHORPE Level 8 Level 8 (39,955 points)

    Yes I missed the MBA.  That requires a pentalobe driver.  Bring it to an Apple store genius bar. They do have the correct tools to deal with your Mac.

     

    Ciao.

  • jamind Level 1 Level 1 (0 points)

    hi

    i have an issue with my track pad

    some times the cursor moves on its own i have to drag it several times to bring it to a ceratin location and after couple of restarts its working ok!

    its really frustating.

    plz somebody suggest me how to fix this issue?

    thank you.