Why is aperture 3.4 crashing during import after upgrade?

Question

Lomax1920 Author

Level 1

0 points

Why is aperture 3.4 crashing during import after upgrade?

After running a typical upgrade from Software update on my mac I have had the problem of importing files into Aperture.

Exactly what happened and equipment used. Used SD 45mbs 16gb SD card to import RAW images after a shoot. This has been working and tested the day before update. Was prompted to update to Aperture 3.4 along with another update for OSX. After reboot I launched Aperture and was prompted to update library. Next SD card was inserted, pictures showed up as previews, all were selected and checked to import all. Application crashes see below.

What I have tired.

removed application

removed preference files

reinstalled application

was prompted for upgrade of library

once done inserted SD to import files

Same issue files show up but they do not import and same report comes up

have attempted multiple SD cards with no resolve.

Able to use disk on another computer with no issue.

Someone please help

Aperture 3, OS X Mountain Lion (10.8.2)

Posted on Sep 24, 2012 9:00 PM

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Answer 1

Tony Gay

Level 4

1,638 points

Sep 24, 2012 10:13 PM in response to Lomax1920

Following on from the steps you have taken try using Disk Utility and run repair permissions on your system drive.

Also have a read of the Aperture 3 Trouble shoooting basics page

http://support.apple.com/kb/HT3805

Tony

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Answer 2

Lomax1920 Author

Level 1

0 points

Oct 3, 2012 1:46 PM in response to Tony Gay

i ran disk repair and permissions repair both did not resolve the issue. What I ended up doing was taking the RAW image files and only importing a few at a time. I eventually imported all of them. My guess could be that there is a problem with Aperture import a large amount of files. I had around 600 RAW images.

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Answer 3

Aye Es Oh

Level 2

330 points

Oct 4, 2012 9:18 AM in response to Lomax1920

Sounds like it might be a hardware issue. Did you use the internal card reader or, if not, did you try a different USB port and/or cable?

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Answer 4

léonie

Level 10

200,699 points

Oct 4, 2012 9:45 AM in response to Lomax1920

What Aperture version are you running exactly? Aperture 3.4 or 3.4.1? The 3.4.1 update has some important bug fixes. If you did not install the last update, I'd recommend to update.

Some posters had problems with the image capture preferences, after upgrading to 3.4, and that caused troubles during import. Try if removing the image capture preference files helps:

To remove the image capture preferences:

If Aperture is running, quit Aperture, and log off and on again.
Open your user library from the Finder's Go menu: Hit Command Shift G (⌘⇧G) and then type in: ~/Library/Preferences/ then hit return.
In the window that opens remove "com.apple.ImageCapture.plist"
and look into the subfolder "ByHost": if there are files named com.apple.ImageCapture something.plist remove them too.

then try again.

Regards

Léonie

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