Pavel Yolshin

Q: iPhone 5 bought in the USA does not send text messages in Russian networks

When I was buying it in an American Apple Store the salesperson said that it will work fine with European, Russian and any other sim-cards. But in practice I have problems with sending SMS (voice calls, 3G and receiving messages work perfectly). Perhaps I should change the number of SMS center? Is there any way to do it?

iPhone 5, iOS 6

Posted on Sep 24, 2012 10:33 PM

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Q: iPhone 5 bought in the USA does not send text messages in Russian networks

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  • by michael.vietnam,

    michael.vietnam michael.vietnam Oct 20, 2012 4:23 AM in response to Mauro Gracitelli
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    Oct 20, 2012 4:23 AM in response to Mauro Gracitelli

    Ok thanks for your feedback, I was contacted by Apple the sameway as you but they didn't provide any sokution, just said they investigate on the pb ... so you are saying that now you can send SMS right ?... What did they ask you to try ? Did you do a restore or something ?

  • by AppleStarBR,

    AppleStarBR AppleStarBR Oct 20, 2012 4:47 AM in response to Mauro Gracitelli
    Level 1 (0 points)
    Oct 20, 2012 4:47 AM in response to Mauro Gracitelli

    Mauro,

     

    Great news! Would you mind to share what did you do (or what Apple did) to make your phone work? That would help all people on this thread...

  • by Mauro Gracitelli,

    Mauro Gracitelli Mauro Gracitelli Oct 20, 2012 5:01 AM in response to AppleStarBR
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    Oct 20, 2012 5:01 AM in response to AppleStarBR

    I don't know what they did.

    It is something related to unlocking. I restored and activated with my local carrier and it worked fine, including SMS. No extra setting.

    Check if your iPhone is really unlocked. I think iPhones from sprint are not really unlocked and that might be the problem.

  • by michael.vietnam,

    michael.vietnam michael.vietnam Oct 20, 2012 7:15 AM in response to Mauro Gracitelli
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    Oct 20, 2012 7:15 AM in response to Mauro Gracitelli

    Ok that's cool, for the unlocked settings Apple has confirmed to me last time that my phone is list as unlocked in their database ... Don't know what to do, restore again?

  • by Avi India,

    Avi India Avi India Oct 20, 2012 8:44 AM in response to michael.vietnam
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    Oct 20, 2012 8:44 AM in response to michael.vietnam

    hi guys

     

    i am new to this thread, but after weeks of research on trying to figure out why i am facing this issue, i read all your commnets and realsied that this is a global issue.

     

    I am writing in, just add support to this cause, as i am alos one of the many users who is extremely upset about not being able to use the sms feature on my FULLY PAID iphone 5.

     

    I did call Apple in India (Bangalore) as well, and they confirmed that as per my IMEI number my phone indeed is locked.

     

    I wont repeat any of the issues faced by me as it is the excat same issues that all of you guys are facing.

     

    I TOO AM LOOKING DESPERATELY FOR AN ANSWER.

     

    APPLE: Help pleeeeeeeeeeeeeeeeezzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

  • by Avi India,

    Avi India Avi India Oct 20, 2012 10:03 AM in response to michael.vietnam
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    Oct 20, 2012 10:03 AM in response to michael.vietnam

    hey michael. in india apple had confirmed to me that my phone was locked in thier database and they too had asked me to do a restore and said that post restore the phone shoudl work just fine, however, no such luck, i tried the restiore twice, but the sms error persisted, so i am not sure if the restore function would work, however if it does then your lukcy :-)

  • by Avi India,

    Avi India Avi India Oct 22, 2012 3:18 AM in response to michael.vietnam
    Level 1 (0 points)
    Oct 22, 2012 3:18 AM in response to michael.vietnam

    guys i was discussing this on another thread and one of the suggestions that came forth actually worked...atleast for me in india...

     

    you can read the below..

     

    i tried sending the sms to an android phone and i tried sending the sms to a blackberry phone, while both sms's seem to go through, the android phone is the only phone that actually received the message...

     

    all the best guys and hope it works for you guys as well....

     

    Alyahmadi

    I fond this try it

    I had the same problem but was able to find a temporary workaround until Apple/Sprint releases some kind of fix. It's not perfect, but it gets me by for now. worked for me, but I don't know if it'll work for every locale:

     

    I am outside the US and trying to use a GSM SIM card in a Sprint iPhone5 but could not send SMS messages (only receive)

     

    Try this:

     

    1. Go to Settings / Messages

     

    2. Make sure "Show Subject Field" is on

     

    3. Try sending a message but type your message in the subject heading instead of the main box. The key is that the subject line has to have something in it, even a " " blank space will do

     

    I tried sending it this way to other iphones and smart phones and both the subject and body of the SMS would go through, but to older cell phones only the subject heading goes through, and only the first 39 characters.

     

    Hopefully Apple/Sprint will come up with an actual fix, but I'm hoping this is of help to some people out there

     

    C

  • by Pavel Yolshin,

    Pavel Yolshin Pavel Yolshin Oct 22, 2012 3:23 AM in response to Avi India
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    Oct 22, 2012 3:23 AM in response to Avi India

    Avi India, this works in Russia too, but the message with a subject is not an SMS, it is an MMS - so the tariffication is different and it can not be recieved by some phones.

  • by Avi India,

    Avi India Avi India Oct 22, 2012 3:28 AM in response to Pavel Yolshin
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    Oct 22, 2012 3:28 AM in response to Pavel Yolshin

    yes i do agree, and i believe the charges are more expensive as well, however i guess, untill sprint helps us figure a solution, in the interim, this could be a stop gap arrangement of sorts!

  • by Ashwath Narayan,

    Ashwath Narayan Ashwath Narayan Oct 22, 2012 6:12 AM in response to Avi India
    Level 1 (0 points)
    Oct 22, 2012 6:12 AM in response to Avi India

    Bought a Sprint iPhone 5 from US and using it in India with Airtel as carrier and landed up with non-working messaging . Apple is ready for replacing the phone but getting another Sprint iPhone 5 will not do any good as it looks like something to do with the Unlocking..

  • by fernas,

    fernas fernas Oct 22, 2012 10:07 AM in response to Pavel Yolshin
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    Oct 22, 2012 10:07 AM in response to Pavel Yolshin

    Apple called me and they know about the SMS problem. They will release an update In a few days

  • by Avi India,

    Avi India Avi India Oct 22, 2012 10:16 AM in response to fernas
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    Oct 22, 2012 10:16 AM in response to fernas

    Heyyyyy that great news. Thank you so much, since we are in India and may not be aware when the update is out would you be kind enough to update or post the same on this thread. Cheers

  • by Ashwath Narayan,

    Ashwath Narayan Ashwath Narayan Oct 22, 2012 10:18 AM in response to fernas
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    Oct 22, 2012 10:18 AM in response to fernas

    Few days to me means a lot...did they say when exactly ?

  • by Avi India,

    Avi India Avi India Oct 22, 2012 10:20 AM in response to Ashwath Narayan
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    Oct 22, 2012 10:20 AM in response to Ashwath Narayan

    Hey a Ashwath seems like you and I are sailing in the exact same boat, however the most recent post gives us reason to be hopeful that there will be a work around eventually. Keeping my fingers crossed that the update comes soon and puts us all out of our miseries. Cheers

  • by Fabio_Locha,

    Fabio_Locha Fabio_Locha Oct 22, 2012 10:25 AM in response to Pavel Yolshin
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    Oct 22, 2012 10:25 AM in response to Pavel Yolshin

    That's exctly what I always told, it's an Apple problem. The problem should be on the firmware/iOS for Sprint version, no hardware problem. The hardware is exactly the same if Sprint or Verizon, and the Verizon's works fine.

     

    Well, I really hope it came soon....

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